My mistake, I got confused when I was analyzing your casino, as I was paying attention to the comments that are on trustpilot about your casino, I ended up not seeing that the casino link I clicked on at casino.guro was not the same as your casino because I also clicked on the trustpilot link and it was your casino, anyway I'm sorry for the mistake, but on trustpilot there are many accusations of scams against your casino, in December 2022 someone complained about your casino and the representative of your casino said that the casino would improve so so that people would have better experiences when using the casino, the post can be seen here



source: https://www.trustpilot.com/review/luckybird.io?page=4

What did you see next? The complaints increased a lot and I didn't see the casino representative responding to the complaints, which we can conclude that the casino representative probably didn't respond to the complaints because he had nothing to say to them. I've already heard someone saying that many customers keep making unfounded complaints on trustpilot, like the person who said this is the owner of a reviews website so I definitely didn't take his opinion seriously, but I also think that there may be people who would keep complaining until are right, in these cases the casino needs to respond to them and provide proof that the casino is right. So I wonder why your casino is having a bad reputation on trustpilot?

Wouldn't it be better if your casino rebutted all the criticisms on trustpilot so that your casino's reputation would be good? Another point I noticed is that as soon as you enter your casino, the registration window comes out and does not allow people to check whether the casino has a license or not. This would force people to create an account at the casino so that they could later verify the license and if they later discover that the casino does not have a license, it will be too late because they created an account.

It's been a while since I posted in this thread, I see that many other people are also not posting in this thread, at casino.guro there is information that I think should be clarified in this thread, the information is as follows:




source: https://casino.guru/luckybird-casino-review#tab=js-tab-detail-homepage

Can you explain why casino.guru is putting this information on their website? Can you prove that you have a valid license?

if they do not have a license then they should not ask anyone for documents, not even if you detect any suspicious activity on the person's account, this is because only governments that grant licenses and that make it a condition of giving license to the casino, that the casino sins kyc to your customers. no license, no kyc. Now it would be wrong to keep putting up a fake license, I hope this is not the case in your casino. Another point is that the evaluation that casino.guro gave about this casino is a very low evaluation, casino.guro has done evaluations in a moderate way, they don't go hard on the casinos, that's why seeing a very low evaluation being given to this casino, without a doubt it is something very scary





source: https://casino.guru/luckybird-casino-review#tab=js-tab-detail-homepage

And talking about people's complaints, on this other site there are recent complaints, last month there were 2 new complaints, in February there were also complaints, as well as in other months, there are many pages with complaints. This casino has had many complaints for years, I read in this thread that the casino has new management, it's funny that under the old administration there were many people complaining about this site and to this day the complaints continue. It looks like there have been no changes to the website