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LegoWallet is no longer available. 
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OK thanks @Bttzed03 - I can't go backwards (receive the OCTb tokens in my MetaMask account) I can only go fowards (get OCTb tokens listed on decent exchanges). I'll work on that! Looks like Copper might be worth me checking out; I know it's where the Radix DLT team (pic below) is having their public sale shortly!   |
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Zero-star rating would fit for them with their shady service.
When did their CS last reply to your email? Try to message them everyday, post on their social media pages
Thanks for your reply @bL4nkcode. Freewallet CS last replied to me on 28 July. I've been emailing & tweeting them since August 2019. I even blogged about it! Funny thing is Freewallet think I want to have the 150K OCTb tokens on their exchange. I don't. I just want them back. I'd be happy to give them my MetaMask account details, but they've never asked!
Random ICO-related pic, with me hanging out with the BABB team.
BABB went on to raise $20m.  Click the pic (links to YT video) for lost crypto scene from Silicon Valley S5, E7"300 million in crypto is buried out here somewhere.." |
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All traders make mistakes sooner or later. Hope, Freewallet will solve the case, cause with wallet never let me down.
No positive update from Freewallet after activating the disputes process as outlined under their Terms, sub-section 9.2 within the 'Arbitration' section on 28 July. In the meantime, if anyone's curious as to the general state of Freewallet's customer service, check out the 1 star thread on Trustpilot UK! https://uk.trustpilot.com/review/freewallet.org?languages=en&stars=1 |
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Hi Stuartgh,
When it comes to adding new previously unsupported tokens, our focus is on the most liquid assets. As we can see, most exchanges are not reflecting the current price for OCTb tokens, due to the liquidity issues these assets might experience now.
We are on this case and continue to monitor the status of this project.
Hi Freewallet, No need to mention asset liquidity as I have already raised the whole issue as a 'dispute' under the arbitration section 9 of your (Freewallet) Terms on 28th July. Unless you are suggesting, by bringing up liquidity for the first time on 5th August, that the official 'dispute' mechanism is 'just for show' and ineffective? In which case would I need to escalate the issue to the Malta Arbitration Centre for independent consideration, as outlined in your Terms? |
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All traders make mistakes sooner or later. Hope, Freewallet will solve the case, cause with wallet never let me down.
Thanks, you highlight a key point the Freewallet team seem unable to grasp. You have to build a crypto wallet that allows for user mistakes. And simply telling users that is being dealt with, but then nothing happening (its been 12 months since I first reported my mistake) is not good practice. So let's see if officially raising this as a dispute works.. If not then the lesson is clear, Freewallet has no real system to rectify user mistakes. And that is not good for their business, or for users of their service. |
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As there has no resolution of my issue I raised it as a dispute under the arbitration section 9 of Freewallet's terms: https://freewallet.org/termsConfirmation from 28th July, that it's with their 'specialists' for consideration. Hello,
Thank you for the information.
We have forwarded it to our specialists.
They will contact you as soon as there are any updates for you.
Best regards,
Paul,
Support Manager, Freewallet |
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I appreciate your support @JeromeTash and while I understand the "scammer" criticism of @Freewallet that approach isn't going to help me win their support in sorting out my token issue. Hence my stepped-approach, from (i) emailing support, and contacting their PR lead with a deadline (ii) posting the series of emails and the issue to my blog, to (iii) commenting on Twitter posts (note that tweets from a recent discussion with @Freewallet have been deleted (iv) to pointing to system issues in this community forum.  Looking forward to getting the issue resolved. Hi Freewallet,
The reason I posted this issue here (following on from the issue of the "missing" token for 1.5 months which started this thread) suggests one thing - you don't have a system for dealing with this 'user error'. No system beyond repeating the same words since August 2019, "we are doing everything to find the resolution as soon as possible. Our specialists will contact you as soon as there are any updates for you".
They are scammers. Just look at the feedback they have on their profile. It paints a clear picture of what kind of people are behind this wallet. Untrustworthy, unprofessional and scammers. There are so many wallets that operate like Freewallet and even also for KYC but why is it that Freewallet has a mountain of scam related issues unlike the rest? Your guess is as good as mine. |
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Hi Freewallet, The reason I posted this issue here (following on from the issue of the "missing" token for 1.5 months which started this thread) suggests one thing - you don't have a system for dealing with this 'user error'. No system beyond repeating the same words since August 2019, "we are doing everything to find the resolution as soon as possible. Our specialists will contact you as soon as there are any updates for you". Having systems to deal with customer problems is far from easy, I understand, and therefore I am patient. In the interim, let me entertain you with a story with a happy ending where I resolved a customer issue using a system approach. Maybe it will inspire you? In 2000, while working for an online ski holiday company I was presented with a problem. Two sisters I thought I had booked into a twin room over the phone, were now told that they would have to share a double bed, as no twin was left. The sisters were not happy at this prospect! So I asked the national tour operator I had booked the holiday with to stand by their confirmation of the twin bed booking. They refused, they said as I had made the booking on the phone rather by the preferred online booking system (which was 'down' at the time) that they would not honour it & therefore not allow an amendment to the booking.
Stumped by the problem, I asked the company directors for guidance and they were also baffled, suggesting that I might use human rights law with the holiday company to get them to budge.
After sleeping on the issue I came back to work the next morning – and drafted a fax to the company. I asked simply if they therefore regarded the telephone booking, and the online booking, as two separate distinct systems? A few hours later, they had a ’surprise’ change of mind, and the twin sisters got their hotel room booking with separate beds.  |
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I hope the participants in this discussion from 2018 don't me picking up the thread, as I have a similar problem after making the mistake of sending OCTb, an ERC-20 token, to Freewallet before it was supported, back in August 2019. I'm still waiting on a solution, after many emails and tweets; so in case anyone else makes the same mistake I've laid out the discussion with Freewallet on my blogAny suggestions how best to encourage Freewallet to escalate this to a solution in June 2020? |
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I was looking for resources to help plan an IEO, specifically a marketing spreadsheet along the lines of this ICO starter spreadsheet. Any practical ideas gratefully received. |
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I'm interested in your proposal you can write me to my TG: @mastertradersuimer
PM sent to you on TG @mastertradersuimer |
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I'm offering my expertise in blockchain marketing related tasks from creating / editing White Papers, to creating / reviewing marketing plans! A few examples of what I've helped achieve: ● As Token Sale Marketer created a marketing plan for BABB, which raised $20m in 2018 ● Successfully raised $14.2m in marketing the ICO for augmented reality startup Lampix in 2017● Welendus: created a £214K first year acquisition plan to take the P2P fintech startup to launch in 2017 Please PM me for my rates and with any queries or questions! Thanks, Stuart London, UK LinkedIn
Twitter
Blog
ICObench profile |
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If you are looking for a cheap marketing plan you have come to the wrong place.
But if you want a professional who can do an excellent job for a reasonable price, then get in touch for an initial chat!
I have experience in ICOs with Lampix ($14m raise) and BABB ($20m raise) and the CMO of OpenCryptoTrust since December 2017.
Cheers,
Stuart G. Hall
www.stuartgh.com
Verified ICObench profile
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And you can bet StubHub the ticket reseller (also part of the eBay family) are considering blockchain and crypto solutions too. |
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Useful article! Liked this point: "Assuming you have done the legal groundwork and achieved regulatory clearances, proactively communicate your ICO regulatory compliance. Don’t leave anything to speculation."Hi Here is my checklist for ICO Marketing 1. Perfect marketing content 2. Aweomse community management 3. ICO PR campaign 4. Bounty/ Airdrops campaigns 5. Email marketing 6. Blockchain events Here is a detailed guide about it and much more- https://101blockchains.com/ico-marketing-checklist/Hope it helps |
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Speaking at the Blockchain Alternative Investment Conference Grant Shapps MP said he had set up an All Party Parliamentary Group (APPG) because there had been little engagement by the UK Government or MPs with the subject. Ironically Shapps added that while in 2010 in the previous administration David Cameron had spoken publicly on subjects such as IoT, the current government was “too busy with Brexit” to have time to focus on such weighty matters! While Shapp's APPG on Blockchain holds meetings which cover a comprehensive range of topics for evidence gathering, from my perspective what’s missing is a review of the importance of blockchain to the telecom sector. Indeed at the recent AI event CogX while British Telecom was showing off its impressive cybersecurity solutions, there was no mention of blockchain-related innovation. In comparison during a recent trip to the Republic of Kazakhstan I discovered a joined-up blockchain-led strategy including key players ranging from the Astana International Financial Centre to Kazakhstan Telecom. Hopefully I'll get chance to mention it in the more informal setting of the APPG’s forthcoming summer reception! |
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As Platinum Sponsors at the Blockchain World Conference OpenCryptoTrust invites you to join us in Atlantic City next week (July 11-13) to hear about our exciting plans to disrupt the telecom industry with our killer #blockchain apps BaaT and BD-WAN! PS: To add a little fun to the event we will also be organizing the First Ever World Crypto LIVE Poker Tournament, held at Harrah's Poker Room! To join us please use our 30% discount code for discounted tickets: OPENCT30 Video with entry details below: |
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