ALL CONSTRUCTIVE HELP IS WELCOME
Basics
Im verified tier 2 client from germany
Exchange is Craken with a "K"
Simple Reconstruction
I have send DAI to my ETH Craken Address
Exchange refuses to credit : the so called internal (smart) contract wont be able to recover the funds nor credited to the trading interface
We all know its B.S. but what can i do now

i tried the following i said
Closing a bank account also results in a return of all client funds ,its a financial law i improvised (maybe true) Craken was not impressed by my story. Is Craken legally a bank or just a internet service provider who is allowed to make rules that are even unethical. i find any official address of them !
just imagine you make a wire to your friend and its only processed when you write 777 behind the name ( any stupid rule) and the website states "click here when i understand this stupid rule" - come on this has no ground in court does it ?!
We shouldnt forget the nature of ethereum and how erc20 are created !
when you send me any kind of erc20 to my ethereum .. its mine , a digital asset !
All Major Exchanges use 1 ethereum address for all ethereum (erc20) assets but not Craken- thats why i was simply shocked and confused -bittrex -huobi -kucoin -hotbit and many more use all 1 eth for all
would you guys recommend
going to german local police and file a claim ??its basically theft
ask for help with financial oversight if so how ? bafin.de / IHK.deconsult an international operating lawyer ?? together with ethereum developers and proof a statement ( smartcontract ) cant route dai IS valid by a technical point of view Stellar Memos for example - are there similar cases that i can lookup where people tried to sue the exchange for sending stellar without MEMO ?https://etherscan.io/tx/0x234312de55acad1204092c4b5131dae50bd853130f3e45ab77d349472f5a4f04there is 1 thing for sure i will not give up!!! 2000$ is a lot for me!! we all know they need a few seconds and clicks to obtain the private key of any hot wallet and send funds where ever they want

to be continued