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201  Alternate cryptocurrencies / Service Discussion (Altcoins) / Re: FreeWallet.org - Racketeers of personal and financial data , and scammers . on: January 17, 2019, 05:03:37 PM

Quote
Yes, I have one more issue: I can not verify my email address, there is no verification link in my inbox.

I can see 2 email addresses in your account. I would recommend reaching out to our support either by replying to the last email or submitting a new ticket here: https://bit.ly/2rgGdRw
Our specialists will be able to verify successful delivery and get back with a response. Let me know!

- Lauren

202  Alternate cryptocurrencies / Service Discussion (Altcoins) / Re: FreeWallet.org - Racketeers of personal and financial data , and scammers . on: January 17, 2019, 04:13:05 PM

I have deposited 500'000 DGB 11th of January to exchnage it to BTC. That was my critical mistake to use this service.
The exchange operation was failed, and support told me that there was transaction errors and my funds are refunded to my account.
I've tried to withdraw all my DGB from freewallet.org to my cold wallet. And since 11th of January I can not process any operation, there is only failed status on each with such error: Error in transaction fields.

Support team are just talking about giving them more time to help me, but do nothing.

Here is my deposit: https://digiexplorer.info/tx/0b087baf6f474cc1ef1bb81f89656c56b1520a0a8e4841c52d9aa08f6cb27345
Here is my wallet screenshot with blocked transactions: https://i.postimg.cc/HLP6Zk45/Wallet.png


Hi Sam, I am so sorry for the delay in getting back to you. We sent a reply on Jan 14 with more details, the security algorithm has been triggered. Could you please give it a look and get back to us by email? We would love to assist you in restoring access to your account ASAP. Thank you so much!

Some update here, here is freewallet's answer:

Quote

Hello Sam,

As you can see, we have temporarily blocked withdrawals on your account. For security reasons, we ask you to pass through the verification procedure. We ask you to provide the following info:

- A clear closeup photo of your identification document (an international ID or a driverís license in English) being held in your hand. Scanned images are not accepted;
- The utility bill payment receipt or your bank card statement where we can see the residence address (country, city, building and so on). We should also see your name in this document. Information should be in English.
- A photo of yourself in front of the image "Attention" (attached below) on your computer monitor (if you use a web version of Freewallet) or near your mobile device with your app open so that we were able to see your user ID.
 
You can find more information about the terms and conditions of use here.
Please find more details on our privacy policy here.

Please note that you agreed to the terms and conditions listed above when registering an account in our service.

Thank you in advance!

Best regards,
Peter,
Technical Engineer, Freewallet
You can send your queries to our Bot in Telegram and Skype.

I'm not going to share my personal information with company who wants to get it by this way: just loking my money.
You stole it. Just send my DGB to that addres from which it came. And the question will be closed!

I want to resolve this issue publicity.

Dear Sam,

We've never stolen our users' money. Please note that we have temporarily blocked withdrawals on your account. It's crucial for you to pass through AML/KYC procedures and provide accurate and truthful information.
As per our terms and conditions accepted by you, we are entitled to conduct user verification procedure.

Once you complete the procedure, you will obtain your funds immediately.
We'd appreciate if you could send the requested information.

Thank you in advance!

You are not talking people about what you doing while wallet registration process.
You must say that your KYC is neccesary.
You must list your limits, how much I can deposit to do not "trigger your security algorythms". Sounds funny, really.

So, if I could not send such personal info, you just will own my money?! Shocked

Thank you for your message.

When registering to Freewallet, our users should read and then accept Terms of Use. Otherwise you will not be able to sign in.

We don't have limits on how much you can deposit to your account. The internal automatic security algorithm was triggered for your account because the suspicious activity was detected. You can find more information about this procedure in our Terms and conditions of use.

For security reasons, we ask you to pass through the verification procedure. All you need is just to provide us with the requested details to verify you as the owner of the account.

Please note that the verification procedure is in place to help us prevent illegal and criminal financial activity as well as to make sure no one has unauthorized access to your account. We are not able to complete this procedure until you send the required information.

Thank you for understanding!

You did not answer to my question. What if I'm unable to send you my bills, ID, whatever...
You will own my money forever? Right?

The KYC procedure must be complited during registration process, or like during deposit.
But now, when you are holding MY money, YOU ask me to verify that I am a man who put just a name in your wallet???
There is no other information about me! How's your verification works?! Any man with the same name can get an access to my wallet?! Really?!
The KYC must wotk in different way! Send me back my money to that address from which it came to you!

Dear Sam,

Please note that your account is not blocked. You can check that your funds are safely stored in your Freewallet account. No one (except you) can own the funds in your account and get access to your wallet!

We want to emphasize that withdrawals are temporarily blocked for security reasons. You will be able to transfer your coins after passing the verification procedure.

As you can see, we are fully committed to the quick resolution of your issue.

Thank you!

My personal information has been send to your support email address from my personal box. Waiting.

Hi Sam! Congratulations! Withdrawals have been fully restored in your account.

Let us know if you experience any issues  Smiley
203  Alternate cryptocurrencies / Service Discussion (Altcoins) / Re: FreeWallet.org - Racketeers of personal and financial data , and scammers . on: January 15, 2019, 03:07:33 PM

I have deposited 500'000 DGB 11th of January to exchnage it to BTC. That was my critical mistake to use this service.
The exchange operation was failed, and support told me that there was transaction errors and my funds are refunded to my account.
I've tried to withdraw all my DGB from freewallet.org to my cold wallet. And since 11th of January I can not process any operation, there is only failed status on each with such error: Error in transaction fields.

Support team are just talking about giving them more time to help me, but do nothing.

Here is my deposit: https://digiexplorer.info/tx/0b087baf6f474cc1ef1bb81f89656c56b1520a0a8e4841c52d9aa08f6cb27345
Here is my wallet screenshot with blocked transactions: https://i.postimg.cc/HLP6Zk45/Wallet.png


Hi Sam, I am so sorry for the delay in getting back to you. We sent a reply on Jan 14 with more details, the security algorithm has been triggered. Could you please give it a look and get back to us by email? We would love to assist you in restoring access to your account ASAP. Thank you so much!

Some update here, here is freewallet's answer:

Quote

Hello Sam,

As you can see, we have temporarily blocked withdrawals on your account. For security reasons, we ask you to pass through the verification procedure. We ask you to provide the following info:

- A clear closeup photo of your identification document (an international ID or a driverís license in English) being held in your hand. Scanned images are not accepted;
- The utility bill payment receipt or your bank card statement where we can see the residence address (country, city, building and so on). We should also see your name in this document. Information should be in English.
- A photo of yourself in front of the image "Attention" (attached below) on your computer monitor (if you use a web version of Freewallet) or near your mobile device with your app open so that we were able to see your user ID.
 
You can find more information about the terms and conditions of use here.
Please find more details on our privacy policy here.

Please note that you agreed to the terms and conditions listed above when registering an account in our service.

Thank you in advance!

Best regards,
Peter,
Technical Engineer, Freewallet
You can send your queries to our Bot in Telegram and Skype.

I'm not going to share my personal information with company who wants to get it by this way: just loking my money.
You stole it. Just send my DGB to that addres from which it came. And the question will be closed!

I want to resolve this issue publicity.

Dear Sam,

We've never stolen our users' money. Please note that we have temporarily blocked withdrawals on your account. It's crucial for you to pass through AML/KYC procedures and provide accurate and truthful information.
As per our terms and conditions accepted by you, we are entitled to conduct user verification procedure.

Once you complete the procedure, you will obtain your funds immediately.
We'd appreciate if you could send the requested information.

Thank you in advance!

You are not talking people about what you doing while wallet registration process.
You must say that your KYC is neccesary.
You must list your limits, how much I can deposit to do not "trigger your security algorythms". Sounds funny, really.

So, if I could not send such personal info, you just will own my money?! Shocked

Thank you for your message.

When registering to Freewallet, our users should read and then accept Terms of Use. Otherwise you will not be able to sign in.

We don't have limits on how much you can deposit to your account. The internal automatic security algorithm was triggered for your account because the suspicious activity was detected. You can find more information about this procedure in our Terms and conditions of use.

For security reasons, we ask you to pass through the verification procedure. All you need is just to provide us with the requested details to verify you as the owner of the account.

Please note that the verification procedure is in place to help us prevent illegal and criminal financial activity as well as to make sure no one has unauthorized access to your account. We are not able to complete this procedure until you send the required information.

Thank you for understanding!

You did not answer to my question. What if I'm unable to send you my bills, ID, whatever...
You will own my money forever? Right?

The KYC procedure must be complited during registration process, or like during deposit.
But now, when you are holding MY money, YOU ask me to verify that I am a man who put just a name in your wallet???
There is no other information about me! How's your verification works?! Any man with the same name can get an access to my wallet?! Really?!
The KYC must wotk in different way! Send me back my money to that address from which it came to you!

Dear Sam,

Please note that your account is not blocked. You can check that your funds are safely stored in your Freewallet account. No one (except you) can own the funds in your account and get access to your wallet!

We want to emphasize that withdrawals are temporarily blocked for security reasons. You will be able to transfer your coins after passing the verification procedure.

As you can see, we are fully committed to the quick resolution of your issue.

Thank you!
204  Alternate cryptocurrencies / Service Discussion (Altcoins) / Re: FreeWallet.org - Racketeers of personal and financial data , and scammers . on: January 15, 2019, 01:44:28 PM

I have deposited 500'000 DGB 11th of January to exchnage it to BTC. That was my critical mistake to use this service.
The exchange operation was failed, and support told me that there was transaction errors and my funds are refunded to my account.
I've tried to withdraw all my DGB from freewallet.org to my cold wallet. And since 11th of January I can not process any operation, there is only failed status on each with such error: Error in transaction fields.

Support team are just talking about giving them more time to help me, but do nothing.

Here is my deposit: https://digiexplorer.info/tx/0b087baf6f474cc1ef1bb81f89656c56b1520a0a8e4841c52d9aa08f6cb27345
Here is my wallet screenshot with blocked transactions: https://i.postimg.cc/HLP6Zk45/Wallet.png


Hi Sam, I am so sorry for the delay in getting back to you. We sent a reply on Jan 14 with more details, the security algorithm has been triggered. Could you please give it a look and get back to us by email? We would love to assist you in restoring access to your account ASAP. Thank you so much!

Some update here, here is freewallet's answer:

Quote

Hello Sam,

As you can see, we have temporarily blocked withdrawals on your account. For security reasons, we ask you to pass through the verification procedure. We ask you to provide the following info:

- A clear closeup photo of your identification document (an international ID or a driverís license in English) being held in your hand. Scanned images are not accepted;
- The utility bill payment receipt or your bank card statement where we can see the residence address (country, city, building and so on). We should also see your name in this document. Information should be in English.
- A photo of yourself in front of the image "Attention" (attached below) on your computer monitor (if you use a web version of Freewallet) or near your mobile device with your app open so that we were able to see your user ID.
 
You can find more information about the terms and conditions of use here.
Please find more details on our privacy policy here.

Please note that you agreed to the terms and conditions listed above when registering an account in our service.

Thank you in advance!

Best regards,
Peter,
Technical Engineer, Freewallet
You can send your queries to our Bot in Telegram and Skype.

I'm not going to share my personal information with company who wants to get it by this way: just loking my money.
You stole it. Just send my DGB to that addres from which it came. And the question will be closed!

I want to resolve this issue publicity.

Dear Sam,

We've never stolen our users' money. Please note that we have temporarily blocked withdrawals on your account. It's crucial for you to pass through AML/KYC procedures and provide accurate and truthful information.
As per our terms and conditions accepted by you, we are entitled to conduct user verification procedure.

Once you complete the procedure, you will obtain your funds immediately.
We'd appreciate if you could send the requested information.

Thank you in advance!

You are not talking people about what you doing while wallet registration process.
You must say that your KYC is neccesary.
You must list your limits, how much I can deposit to do not "trigger your security algorythms". Sounds funny, really.

So, if I could not send such personal info, you just will own my money?! Shocked

Thank you for your message.

When registering to Freewallet, our users should read and then accept Terms of Use. Otherwise you will not be able to sign in.

We don't have limits on how much you can deposit to your account. The internal automatic security algorithm was triggered for your account because the suspicious activity was detected. You can find more information about this procedure in our Terms and conditions of use.

For security reasons, we ask you to pass through the verification procedure. All you need is just to provide us with the requested details to verify you as the owner of the account.

Please note that the verification procedure is in place to help us prevent illegal and criminal financial activity as well as to make sure no one has unauthorized access to your account. We are not able to complete this procedure until you send the required information.

Thank you for understanding!
205  Alternate cryptocurrencies / Service Discussion (Altcoins) / Re: FreeWallet.org - Racketeers of personal and financial data , and scammers . on: January 15, 2019, 12:12:01 PM

I have deposited 500'000 DGB 11th of January to exchnage it to BTC. That was my critical mistake to use this service.
The exchange operation was failed, and support told me that there was transaction errors and my funds are refunded to my account.
I've tried to withdraw all my DGB from freewallet.org to my cold wallet. And since 11th of January I can not process any operation, there is only failed status on each with such error: Error in transaction fields.

Support team are just talking about giving them more time to help me, but do nothing.

Here is my deposit: https://digiexplorer.info/tx/0b087baf6f474cc1ef1bb81f89656c56b1520a0a8e4841c52d9aa08f6cb27345
Here is my wallet screenshot with blocked transactions: https://i.postimg.cc/HLP6Zk45/Wallet.png


Hi Sam, I am so sorry for the delay in getting back to you. We sent a reply on Jan 14 with more details, the security algorithm has been triggered. Could you please give it a look and get back to us by email? We would love to assist you in restoring access to your account ASAP. Thank you so much!

Some update here, here is freewallet's answer:

Quote

Hello Sam,

As you can see, we have temporarily blocked withdrawals on your account. For security reasons, we ask you to pass through the verification procedure. We ask you to provide the following info:

- A clear closeup photo of your identification document (an international ID or a driverís license in English) being held in your hand. Scanned images are not accepted;
- The utility bill payment receipt or your bank card statement where we can see the residence address (country, city, building and so on). We should also see your name in this document. Information should be in English.
- A photo of yourself in front of the image "Attention" (attached below) on your computer monitor (if you use a web version of Freewallet) or near your mobile device with your app open so that we were able to see your user ID.
 
You can find more information about the terms and conditions of use here.
Please find more details on our privacy policy here.

Please note that you agreed to the terms and conditions listed above when registering an account in our service.

Thank you in advance!

Best regards,
Peter,
Technical Engineer, Freewallet
You can send your queries to our Bot in Telegram and Skype.

I'm not going to share my personal information with company who wants to get it by this way: just loking my money.
You stole it. Just send my DGB to that addres from which it came. And the question will be closed!

I want to resolve this issue publicity.

Dear Sam,

We've never stolen our users' money. Please note that we have temporarily blocked withdrawals on your account. It's crucial for you to pass through AML/KYC procedures and provide accurate and truthful information.
As per our terms and conditions accepted by you, we are entitled to conduct user verification procedure.

Once you complete the procedure, you will obtain your funds immediately.
We'd appreciate if you could send the requested information.

Thank you in advance!
206  Alternate cryptocurrencies / Service Discussion (Altcoins) / Re: FreeWallet.org - Racketeers of personal and financial data , and scammers . on: January 15, 2019, 11:54:40 AM

I have deposited 500'000 DGB 11th of January to exchnage it to BTC. That was my critical mistake to use this service.
The exchange operation was failed, and support told me that there was transaction errors and my funds are refunded to my account.
I've tried to withdraw all my DGB from freewallet.org to my cold wallet. And since 11th of January I can not process any operation, there is only failed status on each with such error: Error in transaction fields.

Support team are just talking about giving them more time to help me, but do nothing.

Here is my deposit: https://digiexplorer.info/tx/0b087baf6f474cc1ef1bb81f89656c56b1520a0a8e4841c52d9aa08f6cb27345
Here is my wallet screenshot with blocked transactions: https://i.postimg.cc/HLP6Zk45/Wallet.png


Hi Sam, I am so sorry for the delay in getting back to you. We sent a reply on Jan 14 with more details, the security algorithm has been triggered. Could you please give it a look and get back to us by email? We would love to assist you in restoring access to your account ASAP. Thank you so much!

I have no reply from you in my box. Moreover I've changed email address and now I can not verify the new one!
What are you talking about?! Which security algorithms?! You're just a wallet, what are you checking?!

Hi, we've already sent 2 emails to your addresses but haven't received any replies from you.
Please make sure to check your Spam/Junk and Promotions folders.

AML/KYC procedure is a crucial one that was initiated by our security department. You will be able to transfer your coins after passing this verification procedure. We'd appreciate if you could send the requested details.

Let us confirm that we are fully committed to the quick resolution of your issue in your favor.
Thank you for your understanding.
207  Alternate cryptocurrencies / Service Discussion (Altcoins) / Re: FreeWallet.org - Racketeers of personal and financial data , and scammers . on: January 15, 2019, 08:11:21 AM

I have deposited 500'000 DGB 11th of January to exchnage it to BTC. That was my critical mistake to use this service.
The exchange operation was failed, and support told me that there was transaction errors and my funds are refunded to my account.
I've tried to withdraw all my DGB from freewallet.org to my cold wallet. And since 11th of January I can not process any operation, there is only failed status on each with such error: Error in transaction fields.

Support team are just talking about giving them more time to help me, but do nothing.

Here is my deposit: https://digiexplorer.info/tx/0b087baf6f474cc1ef1bb81f89656c56b1520a0a8e4841c52d9aa08f6cb27345
Here is my wallet screenshot with blocked transactions: https://i.postimg.cc/HLP6Zk45/Wallet.png


Hi Sam, I am so sorry for the delay in getting back to you. We sent a reply on Jan 14 with more details, the security algorithm has been triggered. Could you please give it a look and get back to us by email? We would love to assist you in restoring access to your account ASAP. Thank you so much!
208  Economy / Scam Accusations / Re: Freewallet.org is a SCAM,7936 usdt Exchange cannot extract BTC on: January 12, 2019, 12:09:33 PM
I've got my money back.After I have provided my personal information

If you want to convert assets easily, we recommend that you use other service providers.

Freewallet Auditing is really too complicated.

I'm waiting for you to change the more humane audit process.

Hi alineaaa, glad to hear the issue was resolved!

As you can see, AML/KYC procedure is a crucial one that is initiated by our security department. Our goal is to stay safe and reliable by ensuring the security of every transaction made. You had to pass this procedure because the suspicious activity was detected on your account.

However, we sent your suggestions to our colleagues from the security department and they promised to update and streamline this procedure.

Thanks for your understanding and help!
209  Alternate cryptocurrencies / Service Discussion (Altcoins) / Re: FreeWallet.org - Racketeers of personal and financial data , and scammers . on: January 11, 2019, 11:20:53 AM
Freewallet.org is a SCAM,7936 usdt Exchange cannot extract BTC。

https://bitcointalk.org/index.php?topic=5094927


Just for the information of all those BTT forum members who can watch this thread:

The issue has been resolved, which took just a few days. The customer can resume activity on his account now.

210  Economy / Scam Accusations / Re: Freewallet.org is a SCAM,7936 usdt Exchange cannot extract BTC on: January 11, 2019, 11:18:27 AM
We'd like to notify all those watching the thread that the issue has been resolved.

The customer can resume activity on his account now.

In case any user needs assistance or clarification, please feel free to contact our customer service, we'll be glad to help!

We'd like to thank the customer for his cooperation.

This case has served as the motivation for us to reconsider our KYC procedure and make it more transparent for our customers.
211  Economy / Scam Accusations / Re: Freewallet.org is a SCAM,7936 usdt Exchange cannot extract BTC on: January 10, 2019, 08:22:02 AM
If you can't solve the person problem at least follow his request.
If he's not the original owner of that account/coins why would he request them to be refunded back to the source they were before the deposit to your system/wallet.
He will win nothing if the coins not belong to him if you just transfer them back from where they came from.
But it will fix his problem if you just turn back the coins from the wallet they came from.
Obviously no one can be scammed with simple refund back to the wallet they come from.
It is more than obvious that only the person who send them will receive them back with that wallet, and if that's the same person (OP) you will fix his problem ando not let any scammer take them.
Simple solution.

Hi Rambotnic,

We are getting your point but according to our practice, we never transfer funds under the KYC procedure on our own. This transfer is solely upon a customer as a verified owner of his wallet.


As far as I know,Your partner will not detain the user's ,Why do you ask me to provide all kinds of personal information?

Now I need to submit my credit card address bill or Utility Bill,I don't want to provide

Can't you return my original address?Huh?


https://changelly.com/aml-kyc
In the event that Changelly service receives, in response to its request for documentation, deceptive documentation, contact details or other false information, the crypto assets will be returned to where it originated from less any applicable fees. Changelly service may forward the information collected during AML/KYC procedure to the competent authorities upon legitimate request.

https://changenow.io/faq
In case a client submits a false set of documents, the KYC/AML procedure is considered failed and the deposited funds are then refunded to the address (or addresses) the deposit was made from, subtracting the network fees, within 24 hours. Then, this address (or addresses) is blacklisted on ChangeNOW, thus rendering it non-eligible for making deposits on the service.

Your partner is honest,Why don't you study?

Hi alineaaa,

First, we find that bringing communication from tickets to the Forum won't speed up the process.

Based on our terms and conditions (along with the privacy policy) we are entitled to performing a full identification procedure.

The procedures, of course, vary; as for our regulations, we do also provide very transparent requirements (including the notification we do so in a step-by-step manner).

Thank you for bringing our attention to the existing regulations of other companies though: we study experience.

However, at the moment we encourage you to follow the steps of our guide in order to get your issue resolved in a prompt and efficient way.
212  Economy / Scam Accusations / Re: Freewallet.org is a SCAM,7936 usdt Exchange cannot extract BTC on: January 10, 2019, 06:24:18 AM
If you can't solve the person problem at least follow his request.
If he's not the original owner of that account/coins why would he request them to be refunded back to the source they were before the deposit to your system/wallet.
He will win nothing if the coins not belong to him if you just transfer them back from where they came from.
But it will fix his problem if you just turn back the coins from the wallet they came from.
Obviously no one can be scammed with simple refund back to the wallet they come from.
It is more than obvious that only the person who send them will receive them back with that wallet, and if that's the same person (OP) you will fix his problem ando not let any scammer take them.
Simple solution.

Hi Rambotnic,

We are getting your point but according to our practice, we never transfer funds under the KYC procedure on our own. This transfer is solely upon a customer as a verified owner of his wallet.
213  Economy / Scam Accusations / Re: Freewallet.org is a SCAM,7936 usdt Exchange cannot extract BTC on: January 09, 2019, 09:24:12 PM
St4yInTh3D4rk, every service/app receives bad reviews from time to time, especially when it comes to such a delicate matter as finance, moreover, you can probably imagine the likelihood for such a relatively new field as crypto. Just like we do with any other reported cases, we investigate and do our best to guide and assist every user who has encountered an issue or has a query.

Also, regarding your comment on the security of our website, could you please kindly contact our support team and provide us with the details Ė what exactly do you mean by 'not secured'? We'd like to look into this. We'd appreciate it greatly!
214  Economy / Scam Accusations / Re: Freewallet.org is a SCAM,7936 usdt Exchange cannot extract BTC on: January 09, 2019, 04:27:55 PM

We are fully entitled to conducting the verification procedure as per our terms and conditions.
Its just a wallet right,then why the hell you are asking for verification. Huh

I am not sure any other wallets were asking to verify the documents to withdraw our money which makes your wallet more shady so better avoid at any cost for future purpose.

Many financial services are running similar procedures now; feel free to check.
Wallets needs no verification in my knowledge,wallet is a financial service huh?

BTW when I am trying to enter into your site: https://freewallet.org/ ,my internet protection restrict from browsing your site. Roll Eyes

Freewallet is a currency wallet with a built-in exchange for web, iOS and Android devices.

Like many other financial services, we have terms and conditions of use including verification procedures for users.
215  Economy / Scam Accusations / Re: Freewallet.org is a SCAM,7936 usdt Exchange cannot extract BTC on: January 09, 2019, 02:25:36 PM

We are fully entitled to conducting the verification procedure as per our terms and conditions.
Its just a wallet right,then why the hell you are asking for verification. Huh

I am not sure any other wallets were asking to verify the documents to withdraw our money which makes your wallet more shady so better avoid at any cost for future purpose.

Many financial services are running similar procedures now; feel free to check.
216  Alternate cryptocurrencies / Service Discussion (Altcoins) / Re: FreeWallet.org - Racketeers of personal and financial data , and scammers . on: January 09, 2019, 11:41:44 AM
Freewallet.org is a SCAM,7936 usdt Exchange cannot extract BTC。

https://bitcointalk.org/index.php?topic=5094927


Hi Alineaaa,

Your words do not reflect the actual situation.
As we are pointing in the referenced thread, we are in the process of resolving your issue.
217  Economy / Scam Accusations / Re: Freewallet.org is a SCAM,7936 usdt Exchange cannot extract BTC on: January 09, 2019, 11:34:53 AM
My source of funds is my wallet transferred to your wallet.

The certification process is what you say.

I'm not trading in your wallets.

Can you return my usdt to my original address?HuhHuh

What right do you have to transfer my wallet? Are you a government agency?Huh


Hello Alineaaa,

We are fully entitled to conducting the verification procedure as per our terms and conditions.

You will be able to transfer your coins to any wallet accepting Tether. It will be possible once you've followed all the steps of our procedure.

Please note that it is implemented in a step-by-step manner. It means that we'll be requesting more documents until we make sure the whole process is safe.

Don't worry, the activity on your account will resume in the near future.
218  Economy / Scam Accusations / Re: Freewallet.org is a SCAM,7936 usdt Exchange cannot extract BTC on: January 09, 2019, 09:22:22 AM
Scammers Profile Link: https://freewallet.org/

Reference Link: https://app.freewallet.org/auth/registration
Amount Scammed: 7936 usdt
Payment Method: usdt
 
PM/Chat : https://imgur.com/KoNPAR3
Additional Notes: https://imgur.com/zoqcYEK   (Exchange record)
Additional Notes: https://imgur.com/eh5GZ5c  (Exchange record)
Additional Notes: https://live.blockcypher.com/btc/address/322gtHHYuCje4SLdk88rhDFsmDFLbQnGei/          (Transfer my wallet privately)




I tried a small conversion a month ago and it was very fast.
I found them at https://tether.to/website, and then I trusted him,And converted 7396 usdt to btc.
Then freewallet. org asked me to provide transfer screenshots. I gave them transfer screenshots. They asked me to provide my social account information again and Statutory Currency Purchase Record . I don't know why I need them.You're just a wallet.
I found a lot of bad information about freewallet. org in the forum,I refuse to provide my privacy from freewallet.org

I ask you to be cautious about trading from freewallet.org

I asked freewallet. org to return my 7936 usdt!!!!





Other allegations:

https://bitcointalk.org/index.php?topic=4442815.0

Hi Alineaaa,

What makes Freewallet different is that we follow up on each reported case. If you read the allegations, you definitely found our replies and case resolutions. Crypto is a new industry and it's only inevitable with a database of 3+million users across our platforms to have negative reviews and reports. I hope that finding answers in each of them, can give a better image of our service and the support team.

Unfortunately, without completing the verification procedure, we won't be able to unblock the account. Providing the required information will not give us access to private details that may harm you or any other person. This is our standard security.

We truly hope to hear back from you and work collaboratively to getting this resolved. Thank you!
219  Other / Beginners & Help / Re: Warning to all newbies concerning wallets on: December 24, 2018, 07:19:19 AM
Unfortunately freewallet is first result when searching for eos/ethereum wallets, many newbies fall prey to it.

I am pretty sure sooner or later freewallet will run away.

We are pretty sure that the time of our presence on the market will exceed your expectations. We are aimed at providing long-term and comfortable service.
220  Other / Beginners & Help / Re: Warning to all newbies concerning wallets on: December 20, 2018, 07:30:37 AM
Newbies should start realizing what "wallet" means and when businesses are using the term to fool people into giving up their keys .I got the info on web today about "free wallet" freewallet  is all in one cryptocurrency wallets available on playstore for android devices that doesn't has private keys,please stay away from such wallets ,YOu ARE NOT IN TOTAL CONTROL OF YOUR FUNDS ,if anything happens to freewallet  your fund is gone.

Update: those of you mining through Minergate ,free wallet has become the only source of withdrawing from minergate ,well to me minergate sucks cos of lower hashrates ,if minergate is a must for you then make sure you withdraw your funds to another wallet with privet key after withdrawing from minergate.

Newbies should start realizing what "wallet" means and when businesses are using the term to fool people into giving up their keys .I got the info on web today about "free wallet" freewallet  is all in one cryptocurrency wallets available on playstore for android devices that doesn't has private keys,please stay away from such wallets ,YOu ARE NOT IN TOTAL CONTROL OF YOUR FUNDS ,if anything happens to freewallet  your fund is gone.

Update: those of you mining through Minergate ,free wallet has become the only source of withdrawing from minergate ,well to me minergate sucks cos of lower hashrates ,if minergate is a must for you then make sure you withdraw your funds to another wallet with privet key after withdrawing from minergate.
Most of free wallets are not giving the features that makes you able to take your privatekey. And then put anything on the wallet that gives you ability to take your privatekey.
Freewallet is untrusted wallet that means it's not a scam but it can't be trusted.

Hello

Many financial services choose not to share private keys with individual wallet addresses.

May we know the reason which made you post this thread? Are you having an issue with our service?

Freewallet is aimed at providing the long-term and trustful service. A lot of crypto enthusiasts are investing their time and efforts helping us to elaborate one of the best solutions in the industry. We were the first mobile wallet launched the BCH mobile app.

If there is no particular reason for your sharp thread, we may interpret it as pure defamation.
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