Hey there.

What rollover are you referring to exactly, please? We don't have any rollover set on our bonuses, and if we have one, it would have been clearly noted. If you were referring to something else by chance, I would appreciate if you would explain it.


The email bonus you received was actually the monthly bonus in the form of a daily reload claim. As for when the monthly bonuses are sent out, it is actually totally random, but we try to keep it around the middle of the month. This month it was a bit delayed since the new game was being prepared for the release.

If you have any further questions, feel free to reach us either on Live chat or via email: support@stake.com

Have a splendid day!

I checked with the devs and admins about that, and it's actually just an error in the rules which will be sorted soon.

You can see the max target profit even now, just try to input some really huge number and you will get a message that the target payout must be less than or equal to 4294967000.  

Just please check the max profits for each coin to see how much you can actually stake per bet.

Have fun and share big wins here when you get them! 

Hi again. I apologize for my delayed reply. I hope you read in my previous reply which countries are restricted so if you are not from one of them, there will be no issues.

In case you are not a "prohibited area" but you are using a VPN, I would suggest you to turn it off, clear cache and cookies and then give it another try. It should work. Some VPNs are causing trouble since they take IPs from countries that we don't have license for.

If it still doesn't work, please reach us again and we will look further into this. This can be easily solved if your are not from a restricted area listed in our ToS.

In case you are, I am truly sorry, but you will not be able to use our services until further notice. We are strict when it comes to  "getting around" and breaching our ToS so I would advise you not to even try to do it.

Let me know if I can help any further.

Cheers!

Hey there.

We just had a brief maintenance which was finished after a few minutes, so now there are not such issues. In case you are still facing it, please contact us in Live chat.


Of course we have a license, we have had it since the site was released. As for the restricted areas, you may check our ToS about that: https://stake.com/?modal=terms

"5.2. JURISDICTIONS. Persons located in or reside in United States, CW, Syrian Arab Republic, Islamic Republic Of Iran, The Democratic People's Republic of Korea, Australia, Netherlands or France (the ”Prohibited Jurisdictions”) are not permitted make use of the Service."

If you wish to inquire more about this, please contact us on Live chat or through email: support@stake.com

Have a good one!

Hi there, jamyr!

Thank you for reporting this. I forwarded it to our Marketing Team and they will remove and report these posts.

Let me remind you that you can also report this to us in Live chat, since we don't check this thread often so it can take us some time to notice the report. It is always faster to reach us on Live Chat or via email: support@primedice.com . We are there 24/7 so we will react instantly.

I hope this will not stop you from inviting your friends to come and join us.  We are always happy to have new people, not only to play, but also to join us on chat and forum, if they are interested.

Thank you once again for reporting this, jamyr.

Have a good one!

There are also some countries' ISPs that are blocking access to crypto/gambling forums, so this also can cause you a lot of issues with logging in.

In such situations, what you can try is to access the forum from some other Internet connection (from a different provider) to see if it will help. If not, you can always contact your Internet provider's support team to ask for more detail about that. I believe they will explain it in more detail.

Hey there, Betwrong!

Feel free to reach us on Live Support whenever possible about this and we will look into it. It may happen that you have some old banned account and therefore your IP is restricted. But better contact us on Support. 

Have a good one!

Hello everyone.

As noted, faucet was removed a long time ago due to heavy abuse. Since then, we have provided you with many additional ways of earning crypto with us, some of which are random tips from our RainBot and RainBotNG, which send rains and tips to random active users.

These are incentives to active users and those that positively contribute to the community, so we would like to invite all of you to join us on chat. Besides these rains and tips, there are also various chat games and tips both from us in Support and from our Moderators. Again, these are also for active chatters and non-spammers.  

If you maybe wish to learn more about any of these, feel free to reach us either on Live Chat or email at any time: support@stake.com

Have a lovely weekend!

Good day.

There is a limit on how many times you can change the Seed Pair in an hour. This limit was implemented to prevent any potential abuse that may arise, I hope you understand that. If you wish to know more about it, feel free to contact us on Live chat at any time.


Could you please reach us on Live chat regarding this in case you still haven't and we will look into this?

I am truly sorry to hear that you business eventually failed, but at least you had a chance to experience that kind of joy at one point in your life. I don't think many could say the same, unfortunately. Maybe something good awaits you again soon, who knows. Just stay open minded, I guess. 

I was fortunate enough to find the job I actually grow to like more every day (or should I say the job found me?  ) and I am so grateful for that. I wish you all the same luck as I had, and even more. *fingers crossed*

Greetings everyone! 

I hope you are all doing great.

I used to do a job related to what I actually studied for (and I really love what I chose to study) and it was pretty interesting and exciting in the beginning, I loved it! Unfortunately, as the time went by, it became quite frustrating and time consuming. The salary was not too great, but I managed to live with it. Surely enough, there were days which reminded me why I chose to do that specific job, but had I had to keep doing it, I am not sure if I would have managed. It could be me, of course, but I grew to like it less, to put it that way.

Then, by accident (believe it or not), I got a chance to move on to a new job, one I knew literally nothing about. I accepted it by the initiative of my family since the salary was much better, and I actually grew fond of it the more I learned about it. And here I am today, still doing that very job for a few years now, and I love it more with each new day. 

The bottom line is, give it a try if you see some benefits in it, even though it might have some drawbacks. You never know how it will turn out for you.

Cheers!

Hey there.

We deeply apologize for the inconvenience caused!

We actually talked in that conversation where you sent the needed data, in case you don't remember.

I just checked and your account is actually still under review. There is no need to be worried at all or call us "scam" for being precautious and for taking users' security very seriously.

Also, you are not waiting for a week, but rather for a couple of days.

And I also saw that you already reached out again just before you made this post, and my colleague explain what the issue is and why this is taking this long to be solved.

With that said, kindly wait for just a little while and you will be contacted back, you have my word. We don't leave cases unsolved and unreplied. And you are always welcome to contact us on Live chat to ask for an update.

Cheers! 

Hey there.

There is no need to assume such a thing since we don't really need to make fake slips when we have many amazing players on the site. If you come on chat and stick around you will see it for yourself.

I am not sure what the issue is here, but if you have had some unpleasant experience or if there is something that we could perhaps do to help, feel free to reach us on Live chat or email: support@stake.com

I believe we can sort it out.

Cheers!

Hey.  

I am sorry to meddle, but maybe I could say a word or two about it as well.

Just as Symphonized mentioned, there are some answers that she may not be able to provide right away so she simply forwards the matter to our superiors. There is no need to say anything bad about her (or anyone else in general) because of that. We all have our job domains and we are trying to do them as best as we can, even if that means that we make mistakes sometimes.

I am not sure how that would work since that person would again have to check with admins or us, so it would be the same I guess. The best solution would be if we, the Support Team and admins, could try and be more active here.

Surely enough, there is always the option for you to reach us on Live chat and we will have everything sorted there instantly.

Cheers!

Hey.

I am actually one of the members of the Stake.com Support team so that is why you will find me posting on this thread mostly and that is also the reason why I am talking about "us, we, our" when referring to Stake.com. 

I will surely try to come by more often in the future, and hopefully my colleagues as well. 

It's always unpleasant when issues like this happen, but I hope users understand that the blame is not to be put on us since we've done all there was for us to do to provide you with ways of securing your accounts so now it's only up to you what you will do with those options.

If you care enough about your account security, you will set a strong password that is not and was not used on other platforms, you will furthermore verify email, and, most importantly, you will enable two-step verification. If you have issues setting any of the just mentioned security options, ping us on Live chat or email: support@stake.com , and we will assist you further.

You may now also always check your current sessions, and if you notice something odd, make sure to change your password right away because that will log out all the active sessions, and contact us.

Here is the link to the sessions: https://stake.com/settings/sessions

Even with all of these security measures in place, we still cannot guarantee your accounts' safety since if you yourselves give out your login credentials, you will, therefore, give your account to the hacker.

The most "popular" ways of stealing login credentials are (at last from my experience so far) through third party bots and scripts, especially those that "guarantee your balance will double/triple if you deposit x amount of coins and use that specific script in your console", so please be extremely cautious!

There are also those malicious ones that will change the address to which you are trying to withdraw your funds, meaning that your funds will end up on some totally different address from the one you sent them to. It would be great if you would always double-check the address, just to be sure it's the right one.

Don't use any such bots and scrips if you are not very well acquainted with their creator, or else you may end up with your account being compromised and your funds lost.

Please act responsibly when it comes to the safety of your login data, account, and funds, and be ready to take responsibility if you are not.

We have a years-long impeccable reputation and we are doing our best to maintain it. Those who've been with us from the very beginning know what I am talking about here and I believe they would agree with me.

We are always here for you so don't hesitate to contact us at any time, either on Live chat or email.

Stay safe!

Hey.

For such inquiries or any other you might have, feel free to reach us on Live Support chat at any time. We are available there 24/7 and we will be more than happy to guide you through.

Take care!


Hi. I believe it said that you got $10 bonus that you will be able to claim as Reload over a certain period of time, please check the email again.

For any questions and doubts, just ping us on Live chat and we will explain everything. Better to contact us there since we might not see your inquiry here right away.

Cheers!

Hey there!

For such challenges as this one, there is no limit on how many users can participate and win. You will be able to see that as well if you open the spoiler in the opening post of the challenge:

"All players who complete the challenge in the next 7 days, will get a share in the prize pool! There is no limit to the number of winners, and the more people who get involved, the higher the prize pool! So if you get more people involved, then you win more!"

If you still have some questions, feel free to contact us on Live Support chat at any time since we are available 24/7.

Have a lovely day!

Thank you for the reminder, Symphonized.  

Let's not forget to mention that it's essential to create a strong and unique password that you didn't use on some other account/platform (you may read more about strong passwords and how to make them on our forum: https://forum.primedice.com/topic/462-how-to-create-a-strong-and-reliable-password/ ). Also, make sure not to click/register on any suspicious links. Furthermore, log out from a device after each session, especially if someone else uses that device as well.

You are responsible for your account security, we can just provide you with ways to secure it.

And in case you haven't already seen, we implemented active sessions history, so you can always check if there is someone else is logged in on your account: https://primedice.com/settings/sessions

If that's the case, change the password right away and reach us on Support chat for further help.

Cheers!

Hey, Bitinity.

I would say that no balance is worth ruining our years-long reputation, no matter the amount.

When we make a mistake, we say it and do everything we can to make things right, but in this case, the mistake was not on our side so unfortunately there is nothing that we can do about the lost funds.