We had to catch up on a lot of volume, we're pretty quick again.
If it comes in late at night you might have to wait until morning.
Our process is mostly automatic but we approve all the transfers.
Today Dwolla was accepted within 15 min on average.

To be objective the biggest difference might be their withdraw limit.

Mellop,

We've figured out what happened.
If you like we can speak through email or give you a call.
If you prefer to do the whole thing publicly we can discuss it in this thread.

We're willing to walk through the logs with you and go over the transaction.

We respect your privacy and won't post logs here without your permission.

Regards,
Jered

TradeHill
 

We're pulling up your user account right now and all the relative data.
We'll get back to you in a few minutes.

Standard is actually .6% and like he mentioned the referral code brings it down.
If the FAQ is still outdated we'll change it.
Lots of emails  and stuff to do.
Big changes coming soon.

-Jered

Give it a few days 

It was easier to code that way. We're going to implement it to payout in BTC.
If you want BTC you can just hit instant buy and convert you BTC over until that feature is implemented.

Honestly we're receiving so much volume we haven't been able to communicate like we want to.

When we've got some time (hopefully in a day or  two) we can put out a lot more information and answer every question and participate in the forums more.

Honestly I personally was looking most forward to that point since I've been with this for so long but transactions are taking priority like I believe they should.

Thanks for the awesome feed back Ploum.

1) It's on the list, probably just switch it to btc to keep it simple but of course you can always get your USD and instant buy. Naturally the deflation will lower the amount you buy if you don't have a bot (API coming soon).

2) High priority, coming really soon. Most common request and really needed.

3) We will increase the cap over time. We are allowing market volume to increase first but that's the idea.


We've had a lot of great feedback and really welcome it.
We're still in the process of getting up so when things normalize you'll start to see other cool features.

Dwolla is working fine on www.tradehill.com

Lots of volume already.
If we take a bit to get back to you it's due to high volume.
We will get back to you ASAP.

Blame Paypal   We want to work with them. They don't want to work with us.

A little heads up. We're getting a ton of volume.
I don't mean that this is bad but there are 4 people working 18 hours a day to keep up with it.

Paypal froze my account (or just stopped working) so I paid out from my personal account.
They froze that (or it broke too).

We've gotten a ton of feed back and it's all been good so far.
We're huge supporters of Bitcoin and will probably be in 40 countries within a month.

To say this is happening fast is an understatement.

I'm offering to refund everyone who originally cashed out with Paypal by Dwolla.
Dwolla rocks, Paypal sucks... easy choice.

I'll kick in an extra 5% for the hassle.

If you prefer Amazon (and should) I'll cash you out with it as well.

This is only valid for those that already tried to cash out with paypal and it was blocked.
I took care of almost all of the debts before they cut me off. If you don't have a processing transaction with us labeled Paypal then it's too late for now sorry.

Additionally we're low on LR USD and I'd be happy to buy some with Dwolla.

If interested shoot me an email Info@tradehill.com

Thanks for the 1000 emails you've sent. We're making customer service a priority and are ramping up.
Things are only getting better.

Dwolla should be automated soon and Bitcoin transfers are now automated.

Feel free to email all you want and we'll go down the list and get back to them ASAP but we are receiving a lot at the moment.

Thanks for the support.

Jered Kenna
TradeHill