thanks for you explanation im' now logged to the pool
for information i have paid for a 4gh/S contract who cost me 280 $
on the pool my earning is 0,08bTC equal to 14$ to the btc actual market place
when i click on your balance i see 45 sequence for the revenue_reinvestment for 0BTC
and 133 sequence for the balance
i don't understand very well if its good or bad
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marty could you do a screenshot because once i'm logged to the pool i don't see this button , i have just the home button
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one we are logged where can we edit our information on pool and add wallet?
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i'm waiting an answer since 10 days now no answer on ticket support no answer on facebook https://www.facebook.com/cloudhashingCH communication sucks !!! price of BTC increase but no bitcoin on my wallet, what are you doing CH ??
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for resume you dont answer to people whant a refund and you will answer them when contract will be running and to tell us that refund is not possible because contract really start
it's a joke !
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beware of some of the posters here. they are using fake accounts to bash multiple threads in the forum. i don't know what their motivation is, prolly just bored.
i already talked to a mod and said he'll look into it, because it looks like these people are from another hashing company or probably independent miners themselves according to him.
That's a good point cos if difficulty in mining didn't rise these bozos wouldn't care if someone was being scammed. CH is one of the threats in their interests. Once CH gets 110TH hashing online it would definitely hurt other miner's operations.
maybe somes are fake but i'm real and i have no answer from cloudhashing to my ticket and my refunds so everyone can troll here but the fact is cloudashing don't respect the rules and agremment and doesn't whant to refund me
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Emmanuel,
You are not answered the relevant point. Your customers bought a contract starting in September, all 100%. You are by your own admission only delivering 30% now, 15% a few days before that and nothing at all in September. They are entitled by law to a refund if they request one.
it's that ! thanks to you to resume my situation for the other people here, please don't troll this topic
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. As always I will not deal with customer services issues on forums. Raise a ticket and I will gladly respond within 24 hours.
Emmanuel
i raise a ticket and i have no positive answer for my refunds
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Cloudhasher
you doesn't answer to my question
i have buy a contract for september, who said paid daily
contract seems to start on october, but in 15% of capacity and no daily paiement so
i whant a refund and i don't care of your excuse or delay
i just whant a refund
and i doesn't whant answer like as the seven day limit.
if you doesn't whant to answer really to this request i will open here a thread with people who whant a refund and we will take a lawyer
is it clear?
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Here the answer of Cloudashing now we can affirm this is SCAM , they don't assumer their error and they don't want to refund us so now i will see with my lawyer Hi , Regretfully we cannot refund your contract as it has passed the seven day limit. We base our purchases of equipment on our past sales to ensure we keep up with our customers' needs for increasing hash rates moving forward into the future. To allow our customers to have contracts refunded at any point in time would mean that all the risk inherent in the bitcoin mining market is transferred to our business which would make it impossible to run. In the terms and conditions viewable here, https://www.cloudhashing.com/terms-conditions(Under section 2.3, "You acknowledge and warrant that you have conducted sufficient due diligence to understand the risks associated with Bitcoin mining. You acknowledge that due to the difficulties in sourcing and producing Mining Hardware there may be delays which affect that rate at which we are able to bring Mining Hardware in the Pool online. We reserve the right in the event of a delay which affects our supply of Mining Hardware to bring such Mining Hardware online in a gradual manner. In such an event you acknowledge that you shall be only allocated a reduced Capacity and that this will reduce the Product which is transferred to you as proceeds of your Contract. Notwithstanding the preceding, we shall make all reasonable efforts to avoid such delays, and to ensure that the Mining Pool is fully operational by the start date of your Mining Contract. " Please be aware that I'm not trying to be rude or pushy showing this part of the contract, I'm just highlighting it so that you don't have to scroll through the whole contract trying to find it.) I assure you we are making great developments and working flat out towards getting your contract to full capacity. Best Regards, James
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hello, I just sent you a message asking you refund my contract. In fact you do not respect deadlines launch mining.
thanks
Could you keep us informed of how that goes? I want to see how they handle something like this. yes this is their first answer but i re ask for a refund
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hello, I just sent you a message asking you refund my contract. In fact you do not respect deadlines launch mining.
thanks
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you don't understand ! i buy you something on amazon.com you give me bitcoin
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sorry for my english but, what do you whant to know?
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il faudrait déjà se poser la question de la légalité de créer une loterie en France ? non
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bonjour vous avez un site Internet une société??
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