All I have is the address since I made a note of it before I deleted the app and restored it. The new Bitcoin cash address is all that's in the wallet now.  How can I retrieve funds if all I have is the Bitcoin cash address I sent the bitcoin to when I purchased it through Simplex?

About a week ago I purchased Bitcoin and inadvertently sent it to my Bitcoin Cash address. I did not realize this until after I uninstalled and re-installed the Bitcoin Wallet Android app thinking it was a wallet issue.

I followed the instructions on the Bitcoin.com website "https://walletsupport.bitcoin.com/article/110/i-accidentally-sent-btc-to-my-bch-wallet" sent to me by Simplex (the ones who processed the transaction).

Unfortunately this did not work since the address was not in the list of "unused addresses" when I restored from backup. Now I have the two transactions stuck in the blockchain with no way to retrieve it. Can anyone please help?! Also I can't seem to log a ticket on the Blockchain support site https://supportDOTblockchainDOTcom/hc/en-us. It would appear that site is completely inundated with issue resolution requests.