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When you confirm KYC of your old clients? More then 2 monthes gone
Dear Trader, On January 1, 2019, a fire occurred in the data center where the exchange servers are located, as a result of which part of the data on the main and backup servers was destroyed: https://bitebtc.com/news/20If your account is not found, we ask you to re-register with the same e-mail address, and also upload KYC documents for the verification. Thank you for understanding. |
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Dear Trader,
Please note that we've lost about 7% of traders' information during the fire incident.
Most of our servers, including cold storage, were in safe.
Additionally, we make our best to return all fiat balances in USD and CNY.
We advise to follow our Twitter for most actual news.
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Dear Traders, Over the past two weeks, we gradually accrued returns on the coins listed below to the traders' balances: https://bitebtc.com/news/31Unfortunately, almost all applications were for the return of deposits. Less than 5% of traders honestly specified their withdrawals. But according to our estimates, more than 80% of deposits were withdrawn from the system. Thus, traders tried to get the previously withdrawn coins to the balance once again. We identified and marked some of these cases as "double spend", but it is still obvious that many traders have hidden their withdrawals and went unnoticed. In this regard, we had to return proportionally less coins for all applications. Unfortunately, this is a fee for collective concealment of withdrawals. It remains for us to hand out a few coins, for which the situation is tangled - TCH (3 forks), Beldex (4 forks), EagleX and some others. We do our best to return as large a percentage of coins as possible to their owners. Thank you for your patience and trust. |
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Dear Traders,
We make our best to return all coins as soon as possible.
For today we've satisfied 90% of all redistribution requests and almost finished investigations in BTC and ETH blockchains.
But we can't return coins for all requests because there are almost no one informed us about withdrawals received before the incident.
So, we're forced to split all the remaining coins between all traders.
We kindly ask to be patient and wait for the final redistribution batches.
Thank you.
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Dear Traders, We would like to remind, that we don't charge any fees to restore accounts. Be aware of fake "support" messages! Official BiteBTC support contact is support@bitebtc.comWe plan to finish the Coin Redistribution procedure by this week, because need more investigation to find all real holders. Thank you for your patience. |
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Dear Traders,
We plan to distribute the next batch of coins tomorrow, Feb 19th.
Thank you for your patience.
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And I have not returned my 1 million NCP. Although I have indicated everything according to the return road map.. the exact date of transaction ID of payments, etc. And was promised that after 30 January in 5-7 business all returns will produce... Another LIE representatives of the exchange.
Dear Trader, Please send us your txid and your trader account details to contact@bitebtc.com and we'll make our best to find your coins. Thank you. |
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Dear touristoken, We'll not give you trivial advices to evaluate your assets correctly, we will just quote the answer given to you by our manager on Monday: Dear TOU Team, We didn't redistribute TOU tokens yet, but we confirm that your 500,000 TOU tokens will be returned to the external address: 0x8BebCdB1829D6e0D8E830920C52661ED860F3272 As for the 20 TOU - they were deposited after the fire incident and cannot be applied to Coin Redistribution program. As for the blocked account ' sales@touristoken.com' - Thank you for the explanation provided. I'll make my best to restore it. Thank you. We're not sure why you didn't read this e-mail. Anyway, we kindly ask to check your mailbox and wait for TOU redistibution process. This token should be in the next batch. Thank you. |
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Thank you for your alert! Please note, that BiteBTC will never ask for any fees to restore your account. Our official contacts: contact@bitebtc.com (for common request) and support@bitebtc.com (Support Dept). We never had such e-mail address on @gmail.com Be skeptical. |
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Dear Traders, We are starting to return coins under the Coin Redistribution program. Today we distributed the first coins, which were able to restore the history of deposits (but not withdrawals). We kindly ask traders to check their balances of the following coins: https://bitebtc.com/news/27According to these requests there were no conflicts and double spending, so we can satisfy these requests today. For other coins, the situation is different: - some traders indicated transactions with different recipients under single account, which indicates an attempted fraud, because each trader received only one address in each blockchain before the fire incident. In this case, the decision will be made individually. - some transactions are found in applications from different traders. So, only one application is legitimate, all other are fraudulent. In these cases, we will ask for confirmation in the form of a microtransaction, which will determine the true owner of the coins. Unfortunately, we received a meager number of withdrawal applications. It is often impossible to apply specific transfers of their blockchains to specific traders. Therefore, for some coins (especially major ones) the return rate will be much less than 100%. With kind regards, BiteBTC Support Team https://bitebtc.com/support@bitebtc.com The thieves return the money that was in the account. Return the deposits of ETH BTC. I do not need the bench coins that you are returning. THE THIEVES........ Dear Trader, As you can read from the previous post, we plan to redistribute all coins within 10-15 business days. Yesterday we deposited the first group of coins. Next distributions are coming soon, because we need to do hard work trying to restore all deposit and withdrawal history. Thank you for your patience. With kind regards, BiteBTC Support Team https://bitebtc.com/support@bitebtc.com |
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Dear Traders, We are starting to return coins under the Coin Redistribution program. Today we distributed the first coins, which were able to restore the history of deposits (but not withdrawals). We kindly ask traders to check their balances of the following coins: https://bitebtc.com/news/27According to these requests there were no conflicts and double spending, so we can satisfy these requests today. For other coins, the situation is different: - some traders indicated transactions with different recipients under single account, which indicates an attempted fraud, because each trader received only one address in each blockchain before the fire incident. In this case, the decision will be made individually. - some transactions are found in applications from different traders. So, only one application is legitimate, all other are fraudulent. In these cases, we will ask for confirmation in the form of a microtransaction, which will determine the true owner of the coins. Unfortunately, we received a meager number of withdrawal applications. It is often impossible to apply specific transfers of their blockchains to specific traders. Therefore, for some coins (especially major ones) the return rate will be much less than 100%. With kind regards, BiteBTC Support Team https://bitebtc.com/support@bitebtc.com |
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SCAM PROJECTI LOST 28000000 FREE token in this bad exhcange market  fuck fuck fuck Dear Trader, We'll refund all FREE tokens within a few days. Please check your account balance and our news in Twitter and this forum. With kind regards, BiteBTC Support Team https://bitebtc.com/support@bitebtc.com |
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Dear Traders,
We completed receipt of Coin Redistribution applications and start the next stage.
All coins and tokens are in a safe storage, all information on their movement is available in blockchains (except for coins based on Monero forks and the like).
Unfortunately, the number of fake orders is very large. The most obvious fakes have already been identified (like the request for 1M BTC), and now we need to identify the real coin owners to deposit these coins to the users' balance.
We're doing everything possible to complete this stage as fast as possible, but we cannot give exact dates for now. Preliminary estimate is 5-10 business days.
This does not mean that there will be no visible progress earlier. If there is complete clarity on a certain coin, then all deposits will be made much faster.
In addition, if a large amount of unallocated coins is revealed, we'll run Airdrop campaign the same day so that traders can get their rewards as soon as possible.
All future reports will be published on our website and in our official Twitter account.
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Dear Traders,
We accept requests for the return of coins swapped from Sep 1st to Jan 1st, both from the old blockchain/contract and from the new one. Coin Redistribution will be made in swap coins.
Coin Redistribution requests are accepted til Jan 31st.
Attention to all Airdrop hunters!
All coins, airdropped from Sep 1st to Jan 1st and left of traders' accounts will be redistributed again.
We plan a lot of Airdrop campaigns in Feb 2019, so make sure you follow our Twitter account!
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So is my trade balance will be rapaired?
Dear Trader, We kindly ask to read our Coin Redistribution Roadmap and fill out a form: http://bitebtc.com/coin-redistributionApplications will be accepted until January 31, 2019. After collecting and processing all the data, as well as comparisons with the current balances of the wallets at the time of the incident, all the coins will be distributed proportionally among the traders who have submitted requests within the specified period. Please check the Coin Redistribution FAQ for more information: https://bitebtc.com/news/24Please check the latest news about our process: https://bitebtc.com/news/25With kind regards, BiteBTC Support Team https://bitebtc.com/support@bitebtc.com |
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We apologize for the delayed responses to tickets and Twitter messages. Please read the Coin Redistribution FAQ to get some answers (trading history, airdrop rewards, cross-exchange transactions): https://bitebtc.com/news/24Thank you. |
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We managed to restore some of the accounts that were blocked as a result of the incident on January 1, 2019. Unfortunately, the balance sheets and trading history are not preserved on all accounts, besides, in some accounts information about KYC passing was lost. We kindly ask all traders registered before January 1, 2019 to check their accounts. If your account is not found, we ask you to re-register with the same e-mail address, and also upload KYC documents for the verification. After that, we ask you to examine the Coin Redistribution Roadmap and fill out a form: http://bitebtc.com/coin-redistributionIf your account has been restored without balance and/or trading history, we also ask you to go through KYC verification and follow the Coin Redistribution Roadmap to recover your lost funds: http://bitebtc.com/coin-redistributionThank you for cooperation. |
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