2347
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Economy / Gambling / Re: Cloudbet.com - 100 NEW GAMES! bitcoin sportsbook and live dealer casino
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on: March 23, 2014, 11:25:42 AM
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Thanks cloudbet, although the deposit was a little slow it did come in (I assume the blockchain being down has been giving you some issues and is understandable), I have been playing for the past few hours and am having a great time, the live dealers are very nice, welcoming and professional I have not seen them make one mistake, This site has been by far the best online gambling experience I have had, and I have tried all of them. Keep up the good work cloudbet Thanks for your kind words! We're glad you're enjoying the casino. Cheers, Cloudbet
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2348
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Economy / Gambling / Re: Cloudbet.com - 100 NEW GAMES! bitcoin sportsbook and live dealer casino
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on: March 22, 2014, 03:40:45 AM
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Hi all, If you experience any delays with your deposit, please send the transaction hash to our support at support@cloudbet.com. We yesterday deployed new deposit services, but sometimes in certain circumstances, they get a little delayed. If you don't see a deposit immediately, send us an email and we will credit it instantly. We will also be deploying newer still deposit services next week, and at that time will guarantee that each deposit is processed within seconds. Please accept our apologies for any inconvenience and do email us if you have any issues. Cheers, Cloudbet
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2349
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Economy / Gambling / Re: Cloudbet.com - 100 NEW GAMES! bitcoin sportsbook and live dealer casino
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on: March 21, 2014, 12:31:09 PM
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Hi all, As you may have noticed, we experienced some delays in processing of deposits in the past few days. These have now been resolved, and we are back to normal operation. If you made a deposit in the past few days, we have issued you a special bonus as a thank you for your patience and support. The bonus is a special 1 BTC bonus, that clears FOUR TIMES as fast as our regular bonus. That is, 0.01 BTC of bonus is released for every 200 loyalty points earned. It has already been attached to your account, if you were affected. If you were already clearing another bonus, and you wish to cancel that bonus to instead start working on the new faster-clearing bonus, please let us know at support@cloudbet.com. Please do not hesitate to contact us if there is anything we can help with and thank you for your continued support. Cheers, Cloudbet
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2350
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Economy / Gambling / Re: Cloudbet.com - 100 NEW GAMES! bitcoin sportsbook and live dealer casino
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on: March 21, 2014, 09:29:01 AM
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We have a 100% match bonus up to a maximum of 5 BTC on the first deposit.
How can I withdraw the bonus.. lets say I deposited 0.5 BTC and i got 0.5 BTC as bonus so the total of 1btc and then i bet 1 btc in a game and win 150% that is 1.5btc can i withdraw it or is there is some other process.? Hi rohnearner, The bonus is released in increments. For each 800 loyalty points that you earn, 0.01 BTC of bonus is released. You can track your progress and see how many points you need until the next bonus release on your player dashboard. Cheers, Cloudbet
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2351
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Economy / Gambling / Re: Cloudbet.com - 100 NEW GAMES! bitcoin sportsbook and live dealer casino
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on: March 21, 2014, 02:43:57 AM
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how much time deposits takes to show up in your acc.? is it instant or needs confirmation if yes how many..? and is there is any kind of bonus?
Hi rohnearner, Deposits are near instant and are credited after no confirmations. We require 3 confirmations on each deposit before you are able to withdraw. We have a 100% match bonus up to a maximum of 5 BTC on the first deposit. Please let us know if you have any further questions and best of luck in the sportsbook and casino! Cheers, Cloudbet
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2352
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Economy / Gambling / Re: Cloudbet.com - 100 NEW GAMES! bitcoin sportsbook and live dealer casino
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on: March 21, 2014, 02:19:19 AM
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that's not the point I just want to see where they are going to honor of what the cloudbet representative said. Being compensated for the inconvenience I'm still waiting for it. See they are just testing your patience to know your going to binge on the site and then forget about it. Not me I still haven't gone to even play their games yet but if he's still going to be ghostly about it then I'll just withdraw and take my business to pocketrockets casino.
Hi philmcneal, Our team has just been working around the clock to fix the deposit issues, so firstly they need some sleep! We will be honouring our word and there will be an offer made shortly. Cheers, Cloudbet
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2353
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Economy / Gambling / Re: Cloudbet.com - 100 NEW GAMES! bitcoin sportsbook and live dealer casino
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on: March 20, 2014, 05:52:29 PM
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After the deposit hassle and the bet grading slowness (was about 60 minutes after game ended that the bet was graded) I was able to withdraw my balance almost automatically. Was sent within a couple minutes, no problems there. Thanks.
Hi alabamafan1, We can only grade bets from reliable data. The bet you are referring to was a smaller market, so it can sometimes take longer than a few minutes before we receive reliable data. Cheers, Cloudbet
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2354
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Economy / Gambling / Re: Cloudbet.com - 100 NEW GAMES! bitcoin sportsbook and live dealer casino
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on: March 20, 2014, 05:47:47 PM
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Please grade the full game bet placed, asian handicap of 0 when score was 1-0 against us. Final score was 1-1 so bet should be a win. I requested one withdraw just now, and will be requesting a second one shortly, please send these as soon as possible. Thanks.
Edit: First withdraw received, waiting on bet to be graded still.
Hi alabamafan1, All of our grading is fully automated. You won't need to wait long - hang tight and your bets will be graded. Cheers, Cloudbet
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2355
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Economy / Gambling / Re: Cloudbet.com - 100 NEW GAMES! bitcoin sportsbook and live dealer casino
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on: March 20, 2014, 03:59:24 PM
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Don't know if they are, but grade 1st half bets during halftime please. I have one currently placed for a friend and the game is at halftime and should be graded a winner. I am a bookie in real life (charge a 1% vig) and I need a book that will grade events as quick as possible for those in my life that have an itch to bet, whenever and on whatever.
Hi alabamafan1, Thanks for the suggestion. This is something that we will be doing in the future, although it will be a little while until it is available. Cheers, Cloudbet
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2356
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Economy / Gambling / Re: CLOUDBET is a SCAMbook
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on: March 20, 2014, 03:47:41 PM
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Hi all,
We are now processing deposits as normal. Please let us know if you have any difficulties.
If you have made a deposit that hasn't been credited to your account, please send us your deposit wallet address or transaction hash and we will process it manually.
Please accept our apologies once again for the inconvenience and thanks for your patience and understanding.
Cheers, Cloudbet
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2357
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Economy / Gambling / Re: Cloudbet.com - 100 NEW GAMES! bitcoin sportsbook and live dealer casino
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on: March 20, 2014, 03:43:38 PM
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Hi folks, A positive update from us. We have deployed some new services so are much less reliant on Blockchain.info. We will be moving off them entirely, but for now, deposits have resumed and are being processed quickly. If you still haven't received a deposit that you have made greater than an hour ago, please send us your wallet ID and/or transaction hash to support@cloudbet.com and we will process it immediately. Thanks again for your patience and support! We will be making an announcement soon on what we will offer players who were inconvenienced. Wishing you all the best of luck in the casino and sportsbook! Cheers, Cloudbet
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2358
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Economy / Gambling / Re: Cloudbet.com - 100 NEW GAMES! bitcoin sportsbook and live dealer casino
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on: March 20, 2014, 10:04:38 AM
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ya as i mentioned in the other betcloud thread https://bitcointalk.org/index.php?topic=523122.0 you guys should have disabled the deposit button if you KNEW you were having problems! Just because of how you guys conducted your businesses I am very hesitant to even use your service again as this has happened for the second time! I can understand things breaking but for not having an email support team to keep us up to date really got me thinking you guys were in it to scam it. If I wasn't a bitcoin enthusiast what would I do? Good thing I have found this thread: but if you notify your customers that the system is down, I would have had no problem visiting some other bitcoin related site and playing there until you guys came back online. Now that my money is stuck on your site and its going to be 24 hours soon enough, I am an unsatisfied customer due to your poor support. It all comes down to basics man, good service! Unless there is some nice bonus when you all fix your mess, I'm withdrawing immediately when you guys give me back my money. First time I can slide but this is the second time that this issue has popped up and now its very severe. Hi Phil, Thanks for your message. Once we realised that the issue would take longer to be resolved, we sent an email to our players. We also posted a message to our website yesterday during the initial outage. The current situation is we need to migrate away from blockchain.info services as the issues arise at their end. We have had our entire technical team working around the clock to have this completed as soon as possible, and we are now only a few hours away. We will be making an offer of some kind to players affected. Please bare with us while we complete these fixes, and please do not hesitate to ask if there is anything we can help with. Cheers, Cloudbet
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2359
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Economy / Gambling / Re: CLOUDBET is a SCAMbook
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on: March 20, 2014, 06:03:29 AM
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Hi all,
We are experiencing some delays with deposits and are working through the backlog manually. Please accept our apologies for the inconvenience. We will be caught up soon, and back to regular instant deposits.
Cheers, Cloudbet
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