Hi everyone,
I just had a few btc stolen from my account on MtGox. I assume it's not possible to get them back .. but what does that hack mean for the rest of my computer? Should I be worried about accessing other sites, mail, facebook, Online banking (!) ??
Is there a virus on my computer? I'm using a mac, so if yes what should I best do against it?
thanks in advance everyone
Hello nichtsoklug
I assume you got a Rat (Remote Administration Tool) that's one of the most used tools to get information from peoples computer.
1. Go and install an antivirus (If it doesn't detect anything then to be sure reinstall your computer)
2. Go to another PC and change all the passwords on the sites your registered to.
3. The answer to your question regarding if its possible to get a refund then (No its a non reversible currency)
But I would go and contact MtGox Regarding This problem. What the amount of btc stolen if we are talking 5+ then they might do something about it.