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I would like to invest some of my BTC in one or more Bitcoin startups. Havelock Investments is one place I've found where this appears to be possible. Is anyone here aware of similar lists of startups looking for BTC capital? Thanks. |
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2) Regarding paper deposits and electronic withdrawals:
We process a massive number of paper and electronic deposits / withdrawals. At this scale we have discovered many issues where banks, post office, and our own admins can make human errors. Overall error rate is less than 0.01%, but unfortunately errors take longer to resolve as we need to document and trace the issue with our partners, banks, or USPS. Electronic errors are resolved in 15 business days and paper errors are resolved in approximately 3 weeks.
It takes a long time but we always resolve issues to customer's satisfaction.
Regarding my money orders (MoneyGram #69218203770 and #69218203780) that were cashed SIX WEEKS ago, the money order photocopies show no alterations, my personal info is as clear as possible, and they were deposited at your bank (confirmed with that bank on the phone that you have an account there), so you are the ONLY POSSIBLE COMPANY who could have deposited them. I absolutely DO NOT BELIEVE YOU when you say that there is no record of these money orders in both your records AND the bank's records. If it were just your records, that could be traced back to a mistake on your part, but to claim that the obviously deposited money orders never made it into your bank is a flat-out lie, just like the one I quoted (from another post) earlier in this thread where you claimed to do an ACH deposit for a customer that failed, when in reality (as verified by the bank) no such attempt was made. Furthermore, I haven't received a reply to my open ticket since 12/1/13 (and the ticket was opened on 10/30/13), and that reply, just like the one above, was a useless boilerplate response. This has proven to be an ongoing pattern for you and I see nothing changing, both for myself and for many other of your customers. As is evident on your Facebook page and on this site as well, there are MANY other people REGULARLY having issues with you, so don't flatter yourself by trying to claim that less than 0.01% of your customers have issues. As you know, I have already begun a police investigation into the matter, as you have done nothing but respond to my ticket with stall tactics and useless responses. If you wish for me to continue and to expose you with documented evidence for the fraud that you are proving yourself to be, I suggest that you continue doing what you are doing. If not, then I suggest that you IMMEDIATELY prioritize getting my issue resolved. Update: CampBX finally credited my $1,000 about 2 months after the money order was deposited. While I'm definitely glad to finally see my money, I had planned to purchase ~5 BTC at the time the money should have been credited and wound up getting ~1.5 BTC instead ಠ_ಠ. Better than nothing, but still not cool. |
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Wow. Keyer I can't believe you have finally response after literally WEEKS of not putting out some sort of message about what's going on. There is NO WAY there is only a .01 percent error rate. Why wouldn't you tell me this information while I'm waiting for a paper withdrawal? The money is still in my account so why are you claiming the error lies with someone else?
It only took me about 20+ posts on their FB page (where I repeatedly posted a link to this thread) to get him to reply. O_o |
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I had requested a withdrawal from Cambx via their supposed "preferred" USPS postal money order. It literally sat there on my account for ONE MONTH, with excuses coming out the ying yang about "logistical issues." Then it was there is a 2 week backlog. Then last week it was "I will personally take care of it this weekend."
I GIVE UP
I bought back BTC and transferred out of there. SOMETHING is up over there, and no I don't think it is incompetence or overgrowth, they are doing something funny with customer funds. I STRONGLY advise not using them.
Ticket after ticket and day after day they just ignored me.
DING DING DING!, you are correct - I have NO DOUBT that they are doing something funny with customer funds, mine and many others' included. BTW, I finally just got Keyur to reply to this thread, so we know he's still out there somewhere. |
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2) Regarding paper deposits and electronic withdrawals:
We process a massive number of paper and electronic deposits / withdrawals. At this scale we have discovered many issues where banks, post office, and our own admins can make human errors. Overall error rate is less than 0.01%, but unfortunately errors take longer to resolve as we need to document and trace the issue with our partners, banks, or USPS. Electronic errors are resolved in 15 business days and paper errors are resolved in approximately 3 weeks.
It takes a long time but we always resolve issues to customer's satisfaction.
Regarding my money orders (MoneyGram #69218203770 and #69218203780) that were cashed SIX WEEKS ago, the money order photocopies show no alterations, my personal info is as clear as possible, and they were deposited at your bank (confirmed with that bank on the phone that you have an account there), so you are the ONLY POSSIBLE COMPANY who could have deposited them. I absolutely DO NOT BELIEVE YOU when you say that there is no record of these money orders in both your records AND the bank's records. If it were just your records, that could be traced back to a mistake on your part, but to claim that the obviously deposited money orders never made it into your bank is a flat-out lie, just like the one I quoted (from another post) earlier in this thread where you claimed to do an ACH deposit for a customer that failed, when in reality (as verified by the bank) no such attempt was made. Furthermore, I haven't received a reply to my open ticket since 12/1/13 (and the ticket was opened on 10/30/13), and that reply, just like the one above, was a useless boilerplate response. This has proven to be an ongoing pattern for you and I see nothing changing, both for myself and for many other of your customers. As is evident on your Facebook page and on this site as well, there are MANY other people REGULARLY having issues with you, so don't flatter yourself by trying to claim that less than 0.01% of your customers have issues. As you know, I have already begun a police investigation into the matter, as you have done nothing but respond to my ticket with stall tactics and useless responses. If you wish for me to continue and to expose you with documented evidence for the fraud that you are proving yourself to be, I suggest that you continue doing what you are doing. If not, then I suggest that you IMMEDIATELY prioritize getting my issue resolved. |
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They are doing some serious arbitrage with our money, there is no other explanation for it.
I sold a fraction of a BTC at the peak of the market. They claimed that they could not deposit the money into my bank account.
I checked with the bank, and the bank can actually tell if anybody tried to do an ACH transfer, even it it's a messed up one.
They never even did one. Now they claim that they had to return my money, knowing that I would have to buy BTC to transfer it out.
I suffered a small loss. Lesson learned. Not a big deal, but I will not be using Camp BX anymore.
Thank you for posting this update - it will be helpful to many people. |
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Over six weeks and I'm still waiting to hear back about my "missing" $1,000 - "missing" defined as "we cashed your money orders on 10/27 and decided not to credit you, but rather to tell you we never received them". Here's some of their bullshit responses in my useless ticket: "Our bank is looking in to your deposits. Surprisingly, bank also does not see them in their logs. Please be patient - banks take their own time." (from 11/8/13)
"Our senior Rep is looking at this issue and resolve., Thanks for the patience and cooperation." (from 12/1/13)
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Anyone using this site?
If so, your thoughts on it.
Really would like to know if USD can be stored in your account for instant use.
I use their site and have no issues with it. Yes, you can send them some USD and leave it on the exchange and wait until a good time to buy in. Good luck Thanks Joe. Just to be clear... if you sell btc the dollar amount stays on the site and not to your bank accnt? Correct, give it a try. CampBx are good people too. +2 That's what I've been looking for! Just needed to verify that before moving my coin to their site. Thanks Joe, good info! For God's sake, CampBX are NOT GOOD PEOPLE. I wouldn't be surprised if they are paying people to post favorable reviews lately with all of the other complaints about missing money and horrible customer service. Seriously, just take a look at their BBB page (they have an "F" rating), along with the myriad of other complaints here on this website. In fact, I just got done posting this in another thread: This should answer your question, taken from my review on their Facebook page: CampBX has defrauded me out of $1,000 by cashing my money orders and claiming that they never saw them. This is a flat-out lie, since the money order photocopies clearly show that they were cashed by them at their bank on 10/27/13. Since then, CampBX has basically stopped responding to my tickets, only responding on occasion with stall tactics such as:
"Our bank is looking in to your deposits. Surprisingly, bank also does not see them in their logs. Please be patient - banks take their own time." (from 11/8/13)
"Our senior Rep is looking at this issue and resolve., Thanks for the patience and cooperation." (from 12/1/13)
These guys are so full of B.S. it makes my head spin.
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I'm looking for an exchange to use since Gox has been having lag problems and Bitfloor is on its deathbed. I remember Camp BX from way back in 2011, but I never used them or really paid much attention. And it seems they don't get discussed much around here either.
So I guess my question is, has anyone used these guys? Do you trust them? Is there anything in their past that I should know about before using them as my secondary platform?
This should answer your question, taken from my review on their Facebook page: CampBX has defrauded me out of $1,000 by cashing my money orders and claiming that they never saw them. This is a flat-out lie, since the money order photocopies clearly show that they were cashed by them at their bank on 10/27/13. Since then, CampBX has basically stopped responding to my tickets, only responding on occasion with stall tactics such as:
"Our bank is looking in to your deposits. Surprisingly, bank also does not see them in their logs. Please be patient - banks take their own time." (from 11/8/13)
"Our senior Rep is looking at this issue and resolve., Thanks for the patience and cooperation." (from 12/1/13)
These guys are so full of B.S. it makes my head spin.
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They are pathetic, and I never want to use them again.
They're sitting on $1000 of my money at this point (actually $1500 but one was just cashed yesterday, so wouldn't expect it in my account until tomorrow).
The $1000 should have been credited last Friday - or at least yesterday.
Not with CampBX. They'll say "2 business days" and sit on it as long as they want.
In this case it's especially interesting since the BTC price on their site went from $633 on Saturday night up to $975 right now. When it hits $1000 don't be surprised if a lot of people are suddenly credited their money.
Their "customer service" people can't even communicate in English half the time.
It's infuriating since I sent money at the exact right time and should have had cheap BTC, at least by the standards of today. I don't have any cheap BTC since they're too incompetent - or crooked - to process money orders in the time frame they state on their own website.
Was your deposit finally credited? I totally relate to being stiffed by them - the $1,000 they owe me should have been deposited when the BTC price was ~$190(!), and I'm still waiting on it. |
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I am interested in pursuing this. They've proven themselves to be very shady, cashing 1K worth of my money orders about 6 weeks ago and then claiming that they never received them (even though the MO photocopies indicate otherwise).
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I don't blame you at all. The thought of having your money lost or stolen is terrible. I've been there too. It sucks. For real.
The benefit of posting the issue to a forum is that you can hear from others, such as myself, who have had square dealing with CampBx. While that is certainly no guarantee, it suggests that it will get resolved.
I expect that it will and I certainly hope that it does.
For what it's worth, what happened to DealMaker appears to also be happening to others, including myself - $1,000 in total cashed with no credit to my account, going on ~45 days. Camp BX has basically stopped replying to my tickets as well, other than the very rare (and now meaningless) "We are still looking into your issue" form of replies. |
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I am going to give them, the benefit of the doubt, but I just logged in to their website and ALL of my funds were gone, cash and BTC. Almost $3500 worth. I am using 2FA and a less than week old random 14 character password, so my guess is that there is something wrong with their site or it got hacked last night. All of the transactions were done within a few minutes of each other, so I assume this was someone who had a bot and found a backdoor in their API. Still doesn't explain how they could transfer out without either an email or using 2FA. Most likely a database bug and I will accept that, as long as they reverse the transactions.
Wow, that really sucks - very sorry to hear. As you can probably tell by reading my previous posts, I have become extremely wary of this company, and I really hope that what you are experiencing is just what you think it might be (database-related). Please update this thread as you get more info. Thanks. |
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I'm having a different problem with CampBX - can't get money out through ACH (Direct Deposit).
Anyone else having issues with ACH withdrawals?
1. I initiated an ACH withdrawl of 532.04 on 10-25-2013. Executed on the system at 18:03:42 (per the history).
2. Opened ticket number YXZ-251-46719 on 11-2-2013. Sonny V replied, said it should be close, please wait and closed the issue.
3. Wrote back, no response.
4. Opened ticket number TZK-127-99217 on 11-14-2013. Sonny V replied, said the treasurer will look into it. No acknowledgement or replies to any of my emails back though. No response since then.
It's now been 30 days with 532.04 missing.
Any advice on what to do next?
6 weeks for me and they're holding on to my $1,000 after cashing my money orders and claiming they never saw them. This is a class action lawsuit waiting to happen. |
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On its face, this makes no sense... unless you consider this angle: Perhaps the folks running BX – and not these mysterious "beta-testers" (who may or may not actually exist) – are using this new ACH deposit system TO ARBITRAGE THE HELL OUT OF CUSTOMER FUNDS in order to stay afloat? This explains everything – the stall tactics, the missed deadlines, the delayed deposits/withdrawals, the price/volume oddities...
Tread carefully, folks.
So......basically theft/fraud, but only temporarily and with the best of intentions o_O. That would explain my disappearing (cashed and not credited) $1,000 deposit, along with the myriad of other delays and stall tactics you mention. |
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Follow-up to my previous post. CampBX has as of today credited the final $1000 to my account and as an added bonus I am now a verified customer. I was not happy during the period leading up to this, but so far I have moved a significant amount of money through their site and while the process is slower than I would like, I've never been cheated so I'm still satisfied with the service overall.
I have to imagine with the public growth associated with BTC over the past few months, their customer base has to have increased as well.... that's the reason MCX went down
I would still be very careful using them going forward. It's been ~45 days since they cashed my money orders ($1,000 worth, verified cashed at their bank) and I still haven't seen a deposit into my account. They are still looking into it according to the support ticket, which by this point appears to be a sick joke. |
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I think if I ever get mine deposited, I will probably never use them again. this is complete crap. The waiting is annoying, but the lack of customer service makes me feel like there's some guy rolling around in a pit of everyone's money and laughing while we try to figure out wth there have been no responses to emails, PM, helpdesk etc.
I really wish they had a phone number listed so I could get an instant response. The OP mentioned facebook to get a response. This is completely unprofessional to have to discuss financial matters in such a public way.
I have now 100% solid proof they cashed my MOs, even though Keyur actually had the audacity to claim he did "due diligence". Yet you can clearly see my name printed easily on them. This is beyond mind blowing how they can have a "good" reputation (which seems to be dwindling very quickly because others are starting to come out of the woodwork). I sent them proof that I just received from Moneygram via their photocopy request which anyone can do for $24 per MO so on top of having to prove I wasn't lying from the very start I had to also pay for it from the start. I've lost thousands dealing with this fiasco, I seriously cannot see how anyone operating like that has not been arrested yet. If I even THOUGHT of doing something like that to my former customers I would have been in a world of trouble. Keyur and co at CampBS have nothing to say now that I've proven without a doubt with LEGAL documents that every single thing I've said is true. EVERYTHING! Yet I still DO NOT HAVE MY MONEY?!?!? Is that NOT fraud? Is that NOT criminal? Is that NOT wrong? Am I the ONLY ONE who feels this way when I've been done wrong by following what someone would claim they would do? Still waiting on them to do their "research" ~45 days after they cashed $1,000 worth of my money orders and then claimed that they never received them. The money order photocopies (which cost $24 each as well) distinctly show that they were cashed at their Bank of America branch in North Atlanta on 10/27, both MOs were not altered in any way, and my info was printed in a very neat, legible manner, all of which point to Camp BX committing fraud/theft by not crediting me for my deposit. |
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I am currently having a similar issue with them at the moment. $1,000 in money orders (2 x $500) were deposited by them on 10/25 and were cashed by MoneyGram on 10/30. The money should have been credited to my account on the 10/29 (2 business days after the 10/25), but this has still not happened. According to the ticket replies, they cannot find the money orders in their bank records and therefore won't credit me the money - even though I have copies of the money orders with the deposit date, batch number, etc., showing that the deposit did occur. The money orders had everything necessary on them (username, name, address, etc.) in very legible handwriting as well.
At the moment, I am waiting for their bank (BofA) to do "research" to find the missing money orders. The problem is, according to various posts on this site, my case does not appear to be an isolated one, and that raises a huge red flag - bank deposits just don't disappear, even on an irregular basis, for the same bank customer.
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