Hello. Sorry for the necroposting. For half a year I have been thinking how to solve this problem. I don’t know where to go.
Is the service already dead? Bitcoins are not available in my account for withdrawal writes 1/3 confirmed. Transaction browsers are fine though. Support is not responding.
Admins: Please don't delete this post.
Update 02.03.2021: Service wallet SCAM !!! Support messages are not delivered.