My batch 1 order 2014-06-30 21:40 is still unshipped as well.

Cheers

You need to file a report at http://www.ic3.gov/complaint/default.aspx and hopefully enough people file as well to create a case for the DOJ/FBI. Otherwise, I don't think so.

To be transparent with our customers, and as your order has already been put in production it is difficult for us to issue you with a refund. However, we do not want to make anyone unhappy therefore we will do our best to refund your money by moving your order to a new customer.

As the team is trying to smoothen out the challenges with Prospero X3; we were told of the new updates from the management that was just released; and you can view the latest and complete updates/news on our website's news section by clicking this link - http://www.blackarrowsoftware.com/store/index.php?dispatch=news.list

We understand your concerns also your situation, and be assured that all efforts to expedite everything; is aimed to give our customers the best of our products and services.

Notes:
We received queries and suggestions regarding compensation packages. We will address the compensation issues as soon as we resume the shipping of the full spec Prospero X1 and Prospero X3 miners.

Few months ago we announced that we have a surprise in store for our customers. We will disclose the full details as soon as we resume the shipping of the full spec Prospero X1 and Prospero X3 miners.

We recognize the importance of this topic and our management team will address it accordingly.

However, we understand that you might not agree with us and we'll offer you the refund if you decide to go ahead with it.

If you wish to proceed with the refund, please understand and agree with the following:
1. We can only pay the same way the payment was made, Black Arrow is not an investment or insurance company and cannot accept to be taken advantage of.

2. A refund request is final. We will not accept to reinstate your order if you change your mind later.

3. As per agreed terms and conditions of sale, we are not obliged to issue you with a refund and this delay is acceptable. However, we are doing our best to keep everyone happy and we'll issue the refund.

4. To cover time used to refund this order, for each transfer needed to be made, we will charge 50 USD and all 3rd party fees. In some cases, we might also need to charge a further 30 USD handling fee for each incorrect or incomplete transfer information provided by the customer.

This is just friendly and honest answer to your refund query, The refund can be done only after we are able to ship the hardwares, as money collected are not just kept in bank account, but spent for the production.

Wait for a refund will be until we ship our devices and then your refund can be processed and issued.

Please feel free to contact us anytime for further questions, thank you.

Distance to the node, hardware errors, rejects, failures and several other things play a part. The pool hash rate is the actual accepted hash rate of what went through after subtracting the inefficiencies.

Can you elaborate a little bit of why you would refer to Scrypt-N as a "total crap GPU killer".
It works quite alright just for the Vertcoin.
Have a look how the coin is performing and then tell me again its crap Mr. Smart.
And "crap" is what I do in the morning, after my first coffee.

The GPU mining landscape is about to change drastically and many have not woken up to this fact. KNc recently took $2m in pre-orders for their 100MH Scrypt ASIC. These may start coming on to the network in Q2/Q3 of this year. There is no doubt that these will be turned on to many of the small Scrypt coins out there to strip them, sell the coins and then leave. This is going to leave many small coins unusable, many have less than 1MH. People do not seem to be aware of the problems this is going to cause and perhaps were not around for the SHA-256 ASICs turning up. This left many small SHA-256 at the time in a state where they had to hard fork to resolve the issues and others just disappeared. It is possible to move hashing algos in those coins.
Some may remember that Terracoin was a target for the SHA-256 ASICs, with the very large hashing power Terracoin was left no alternative but to hard fork its way out of trouble. For all that they tried to dodge the ASICs these devices were used again to run some very devastating attacks on Terracoin forcing them to amend their code again and hard fork. The additional hard fork was an exceptional case as their attempts to introduce smoother difficulty adjust left flaws in their code.
There other hash solutions out there the best known of these being Scrypt-Jane and Adaptive-N which for the most part are the same. They both use a variable N factor which is locked to 210 in Scrypt. This is the memory requirement, 210 works out to 1024 bytes. Vertcoin a very popular Adaptive-N coin currently uses an N factor of 211 which works out to 2048 bytes, every time the N factor goes up the performance of miners drops by half. Vertcoin currently has half the performance of Scrypt and has a maximum N of 232 which works out to 4GB, most graphic cards cannot even do work at that level and with the current hash rate the difficulty of Vertcoin could not go low enough to support that level of N. Scrypt-Jane and Adaptive-N may be ASIC hostile but they are also GPU hostile.
There is an alternative that has been largly over looked which was created by Even Duffield. This is the chap who created DarkCoin which looks to include the DarkSend feature that will allow anonymous transactions. X11 uses 11 well known and high performing hashing solutions chained together to generate the hashes required to generate new blocks. Since it uses 11 different hashes it is complex and unlikely to see a ASIC for it any time soon. The good news for miners is that they can use X11 right now to avoid multipools and start gathering coins that are going to become very important when the Scrypt ASICs hit. Mining X11 gives 3-4 times the hash power of Scrypt, uses less energy and generates more heat. This is the solution that people have been looking for.
There is also Hirocoin that has launched recently and adopted X11 as its hashing solution. Hirocoin does not have the DarkSend feature but has been meticulously coded and fully featured on launch including DNS seed and binaries for different platforms. DarkCoin uses an inverse difficulty reward which means that the higher the difficulty the lower the reward. More miners means less coins, Hirocoin is more conventional in that it has 400 coins a block and is likely to be the first choice for miners.
For all that there is the X11 alternative for GPU mining there does not seem to be any Scrypt coins who are seriously talking about changing their hashing algorithms. They may soon have their hand forced in the same way that Terracoin had no choice but to fork. However many small Scrypt coins do not seem to have an active developer in site, just communities of users who may soon be left without a working coin.

Mintpool seems to calculate the hashrate incorrectly. I'm pointing 6.5 mh/s since last night (3 different miners), for last 6 hours, still it shows as 4 mh/s

Why does cgminer not work? Other multipools support it without problems. I would have switched much earlier if it worked, there isn't much information on the website that cgminer doesn't work -- I had to find sgminer and use it for the first time. If you can get it working, I believe you'll have much less resistance for people switching over

Yeah I'm a little confused why or how the multipool will bring the price up?