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I have now e-mailed you & messaged Facebook support once again.
As of this morning we are at 4-days of no transaction ID.
I was able to take out two smaller transactions (with substantial delay) -- this one seems to be going nowhere.
How long did those transactions take coz i have pending no transaction id too
My first one 2-days and clear, second one over-night and clear, now my third (my remaining BTC balance) will soon be 5-days and nothing - no movement - no transaction ID.
Support is not responding via e-mail or Facebook any longer.
i got my ETH overnight
