They are alive but not to help out. They are Just earning time.
Here you can find my support team nightmare advanture.
https://ibb.co/j3o8Ln
https://ibb.co/gJgjt7
https://ibb.co/cD9R6S
https://ibb.co/mFpR6S
https://ibb.co/eiWjt7
They are officially kidding as you see. By the way 10 days passed i still couldnt withdraw my XRP’s worth 100 k Usd.
I messaged with Pavel Lerner (CEO of Exmo) and Amir Najafi ( Head of Business Development at Exmo) too.
https://ibb.co/e0pR6S
https://ibb.co/bOBHD7
But there is no solution although they gave promise to check out problem.
As you see every support team messages come from different people and they always ask same questions although i wrote it many times before as you see.
Now i bet EXMO will ask “what is your ticket number ? “ via here to seem interested for peoples problem . I will write down my ticket number to take this chance from your Hands.369086 is my ticket number. I dont want nonsense dialogs anymore. I want solution .