On 18/3/2018 I generated an elitecoin address on cryptopia and then I sent 30000 elitecoin to it.
Unfortunately, the address generated is invalid and does not exist on the coin's blockchain.
Therefore, there is no TXID.
Cryptopia's automated support is asking for the TXID, which I specifically wrote in the ticket that it does not exist.

I understand I should have looked up the address on the block explorer before sending any funds, which makes it partially my fault, but there was no maintenance ticker, nothing that would indicate that the wallet was outdated/not functional.And thinking that this site is considered one of the best exchanges on the net, I never thought something like this would happen. It is also worth mentioning that the wallet entered maintenance mode five days after this incident.
I also understand that 30000 elitecoin (90000 sat at that point) is not a significant amount, but I had spent a month and a half mining all that.
Anyway, I know there is no way I'll get those funds back and if I do, they will probably be completely worthless by that point.

Bottom line: Do not trust this site.