In a rational definition, trust is a type of risk assessment of the likelihood that something will work out, for example a business. It is the act of relying on analysis based on past experiences. However, it cannot be defined as something rational and predictable. Trust empowers people to connect securely with the unknown. Human beings are exceptional in giving votes of confidence. An example of this is the fact that we share our credit card information on websites. We rely on trust for our lives to work.
According to Rachel Botsman, a world-renowned authority on the power of collaboration and trust, technology is profoundly altering the trust-building model between people. In her presentation at TED in 2016 [1], entitled “We’ve stopped trusting institutions and started trusting strangers”, she stated:
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“Technology is creating new mechanisms that are enabling us to trust unknown people, companies and ideas. And yet at the same time, trust in institutions, banks, governments and even churches, is collapsing.”
Airbnb, Uber, BlaBlaCar and Tinder are just a few examples of mechanisms that allow its members to rely on strangers. A change is underway, the transition from “institutional trust” to “distributed trust.”
Republished from Letsfair Blog:
https://letsfair.org/blog/trust-the-currency-of-reputation-economy/