We have been using the bitcoin fog service for 3 months now and everything was going smoothly until around 2 days ago when 2 of our withdrawels didnt show, we thaught we would give it a coule of days and have been patiently waiting.

Today we checked and the withdrawals had the status finished from 2 days ago so we decided to check out the withdrawal addresses on block explorer and with no surprise no transaction history over the last 2 days. We then proceeded to withdraw the last of our balance and so far not so great, all in it mounts to just over 1 btc.

We have messaged support but nothing has been done so far and its starting to get rater frustrating.

We are sure that the fog team are an honorable bunch and just hope that this is a technical issue.

Has anybody else had this problem?