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1  Economy / Exchanges / Re: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading on: November 04, 2015, 01:04:04 AM
I'm unable to withdraw BTC from my Bitfinex account, getting the cryptic:

"Error 500
Something went wrong.
We have been alerted and we will address the problem as soon as possible. We apologize for the inconvenience."

Is anyone else having issues with BTC withdrawal?
2  Economy / Exchanges / Re: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading on: February 06, 2014, 06:07:05 PM
Just wanted to update everyone on my post above about the loss of $50 and 2.5054837 BTC. Giancarlo has returned the money back to my account (except the small amount of commission that was taken for some of the invalid trades). I am happy that I have recovered most of my money and want to thank Giancarlo for his quick actions.
3  Economy / Exchanges / Re: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading on: February 06, 2014, 05:28:49 PM
Quote from: urwhatuknow on February 06, 2014, 05:22:34 PM
Quote from: digitalfan on February 06, 2014, 05:13:51 PM
Hello Giancarlo and Raphael,

I was trading as usual last night when I noticed strange things happening with Bitfinex, everything got messed up, e.g. I bought 100 LTC two times and the commission was 7.5 BTC for both trades! It completely wiped out my trading account and put it into a negative zone (please see the screenshot attached). After reading the discussion on [Suspicious link removed] I realized that something was seriously broken. Therefore, please take a look into my account and restore to the previous state. I can see now that you have removed any positions I had in margin trading (they highly were profitable) and removed the negative balance on my trading account which is fine as I understand that the system simply broke and all trades are invalid. So my trading wallet balance is now $0 and 0 BTC. Before the Bitfinex malfunction it was $50 and 2.5054837 BTC (as you can see in the history as of late Feb. 5 -- I'm located in the US Eastern Time zone). Please take a look into this.

Best regards,
digitalfan

CC: Bitfinex support email.




you hide your username, and your alias is not matching anything on our database.
I'll be glad to check your position if you PM your username

thanks

Giancarlo
Bitfinex Team

I have just sent you a PM with my username. Please check.
4  Economy / Exchanges / Re: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading on: February 06, 2014, 05:13:51 PM
Hello Giancarlo and Raphael,

I was trading as usual last night when I noticed strange things happening with Bitfinex, everything got messed up, e.g. I bought 100 LTC two times and the commission was 7.5 BTC for both trades! It completely wiped out my trading account and put it into a negative zone (please see the screenshot attached). After reading the discussion on [Suspicious link removed] I realized that something was seriously broken. Therefore, please take a look into my account and restore to the previous state. I can see now that you have removed any positions I had in margin trading (they highly were profitable) and removed the negative balance on my trading account which is fine as I understand that the system simply broke and all trades are invalid. So my trading wallet balance is now $0 and 0 BTC. Before the Bitfinex malfunction it was $50 and 2.5054837 BTC (as you can see in the history as of late Feb. 5 -- I'm located in the US Eastern Time zone). Please take a look into this.

Best regards,
digitalfan

CC: Bitfinex support email.
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