I have no idea either:

It is a premined IPO coin.
No escrow.
Owner is a new user.
Based on an unsustainable and unrealistic business model.
Regardless of this owner makes guarantees which cannot be guaranteed.
No community.

This one was clearly a scam so a lot of people stayed away.

There just happened to be a small group of likely unintelligent people (suckers) who were not able to think about the offer rationally.

I don't feel bad either - I also tried to warn them.  I explained clearly how there was no way the owner could guarantee the things he was guaranteeing. Just on that alone the scam potential was extremely high.

People are greedy though.

"Coin launch went well"

"All pools were down in the first 20 minutes"

I think you have a problem with your logic, your two statements are incongruous (incompatible).

*sighs*

I decided to wait until the virus scare was over to install my wallet and lost my code as well - I cannot get back to the page now.  Probably not the best system, emailing us our code would have made more sense.

I would beg to differ.  If this where a marketing class and the assignment was to write a letter seeking developers for your project then I would expect you to get no higher than a C.

This is a little confusing, could you please clarify:
Are you not going to collect tax?  By commodity do you mean GPUCoin?
Will customers have to deal with taxes on their own?

Fair enough.  I can understand how annoying that would be.  By the way you gain respect and status in my book by having a web presence to answer questions like you are doing right now. Thank you for tolerating our complaints while taking some action to fix things.  I would be scared and hiding by now myself.

So... you mean that ... you did not actually have a deal set up when you told investors about your plans?

Ok, I have decided to not be angry anymore.  It just does not do much good and is not effective.

I should practice compassion - the owner is likely in way over his head and not thinking about things such as the appropriate way to interact with investors and customers.  We all have different skill-sets we are born with and acquire through life. I make mistakes myself and understand how hard it is to make changes and admit we are wrong when we become mindful of our mistakes.  I am actually starting to feel bad because I understand that this must be very difficult for him.  Everyone deserves compassion.

I am still going to invest in the IPO because the business model, although flawed since it is a new thing, is revolutionary and will really lead to a sustainable and growing coin market.  Not many other coins actually have a mechanism which injects money into the coin in a sustainable manner.  If I can I will actually increase my investment.

I hope this works out.  The best of luck to Jaymes and GPUCoin.  Let us turn our minds, take action, and inject some positive energy into this situation.

Public pre-mining, AKA: mining

Yes, and if you where to go to any actual business such as a sporting event the conditions for refund would be clearly stated.
Unfortunately no conditions where stated, they just guaranteed refunds, which is why I am bringing this up.

But that is just not how the system is set up.  There has to be a time window set on refunds - clearly established and communicated if there is in fact a time window.  There has to be a way to deal with the situation which will arise when someone waits too long to request a refund since no time window was communicated.  I have been trying to say this for a couple of days now.

Using you analogy this is like going to a game where you are guaranteed a refund if the Parakeets lose their first round and then telling people they in fact cannot get a refund because a second round had already started.

I actually asked about the refund thing a couple days with no answer from Owner or anyone representing GPUCoin.  
Only after not getting an answer I made a post about my assumptions.

Would it not be better to get this resolved before it becomes an issue?

I am just pointing something out.  I am not intending on playing the system like that, I will either request a refund or not.  I just think things need to be ran in a more professional manner.  This business needs to hire people with better business sense, or this type of thing (these incompetences) will destroy this business.

You do know some people do not check their email every day?  Some people will not get around to requesting refunds or even thinking about it for days.

This is why things should be communicated clearer.  The dev never said there would be a time limit.
Rushing things causes problems.

Sure.  I will write a letter when I can.  Regardless, I just wanted to make clear that anyone who wants a refund should be entitled to one even if they request it after the next launch.  Even if the next launch was succesful investors are still entitled to refund - the entire business could have been negatively impacted by the first two.
If the owner did not want this he should run his business more clearly.
The dev tried to do an immediate relaunch after the second one failed.  No one would argue that if that launch succeeded people would have not been eligible to a refund because the second one did not.
The dev needs to slow down, find someone with actual business experience, and be a little more careful about the whole operations.  Rushing things to try and fix problems generally causes more problems.

Yup.  I am a busy man.  I am really just pointing out a technicality which is there is no immediate time limit on getting a refund.  A refund was offered and I have time before I sit down and request my refund along with a lengthy letter explaining the reasons for doing so. (if I decide on a refund, there is no stipulation that a refund must be decided on or requested immediately)

I am under the assumption GPUCoin must issue refunds even if they are requested after the Sunday launch.  There is no window where an investor must request the refund - some of us are busy and will not be able to get to it for a little while.  They cannot argue that the offer of refunds is no longer valid because they succeeded in actually launching it.
I for one am busy and will be out of town and in the case I want a refund will not be able to file for it for a few days.