Hi.
I update you on the situation again.
Do you know what's new?. They replied by saying that they do not make me withdraw the funds because according to them the documents I sent them have been digitally modified. This is simply ridiculous.
If this is the seriousness that is to be expected from this exchange stay away! I never thought they could get that far.
Because of them I'm risking losing over 500 euros.
I am a worker and a small investor and I have no money to waste
I made a bank transfer to them and I sent them all the required documents and now what do they want?
This whole story is simply absurd.
I think that if the situation is not resolved I see myself forced to report them to the authorities for embezzlement.

I update you on the situation.
they answered me a few days ago telling me to wait a few more days for security reasons..
several days have passed and they continue to illegitimately keep my funds. I do not know what to think! I sent to them my hard-earned money and they think to steal it like that?
I begin to think that they have scammed me.
I keep you updated on the situation
for now I advise you to be very careful or avoid this exchange.

Hi
I would like to warn you about this exchange: bitbay.
After depositing my money on their trading platform, they froze my account for no reason, they asked me for a selfie with my ID that I promptly sent to them.
After a few days they do not answer anymore and they keep my money or bitcoin without reason.
be very careful if you want to use this exchange.
You risk losing money or bitcoins and nobody answers you!!