Thank you for your quick response. As mentioned, we are ready to provide any kind of verification you need, as I can read the conversation you asked for evidence from that person but he didn't respond, I think no one should be allowed to bad mouth anyone without solid proof.
I asked to delete the post only because when someone Google our domain, this post is among the top and customers only read the title, they don't care or have time to read the whole conversation, I hope you can understand this situation now as it can badly affect our business. At least if the title can be converted into question/question mark, so the visitors will open this website to read the facts.

Thank you

Regards,
Ramesh
ExchangeInstant.com

Hello,

This is Ramesh from ExchangeInstant.com, today a customer brought this post into our notice. 
The claim above is totally baseless and most likely by a competitor. We are new in business (just 2 years old) and providing services on a small scale but making sure to satisfy each and every customer. At least the poster could have mentioned a bit larger amount because after investing a lot in SEO one would never risk their website for just $30.
It's a humble request to the concerned staff of this forum to delete this post as it's negatively affecting our legal business, we are ready for any kind of verification if required.

Thank you


Regards,
Ramesh
ExchangeInstant.com