We ordered M20 45TH from microbt. Contract number is  SPRGBM20S-201906-034, signed on june 26th, delivery time is 125 days. So delivery time should be oct 31th. But we already received miner on oct 14th. M20 do not have delay, most delay is m21S, M20S. Pls ask your supplier for contract number with microbt, then you can check the contract number with us or with microbt. Then you will know if microbt ship or not. If microbt shipped, then you need to push more.


Hi Philopma
Whatsminer is using 8nm samsung chipset,  bitmain is using 7nm TSMC chipset.  Before november batch, bitmain is not able to get enough chipset from TSMC, because most 7nm production capacity give to mobile phone like apple iphone11  and huawei p30 mate 30. Thus the reason why bitmain sell few miners on may, june , july, august and september. And whatsminer sale amount over bitmain this year.  From november, bitmain can get enough production capacity.

Whatsminer presell miner 3-4 months in advance, now all miners need to be shiped to clients who preordered them.  It is impossible to sell spot miners while preorders delaying.

whats the model of your whatsminer?  We will send you invoice and arrange shipment. 

yes. They help us to marketing, sales and support in usa.

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Yes, whatsminer is very good miner, stable, high hashrate.

In pangolinminer telegram group, users are very disappointed. User's questions are completely ignored.

FAQ4: what about delays of whatsminer products?  How long time whatsminer delays?

1, yes, whatsminer delays. Whatsminer m20s & m21s & m20 &m21 use samsung 8nm chipset. Samsung wafer delays 2 weeks

because of japan & south korean trade conflict、reduced production capacity reasons.

2,Thus whatsminer delays shipment on august batch

, september batch about 2 weeks.  Oct bacth delays about 10 days. november batch will delay about 1 week. December batch will not delay.

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FAQ5: Why my miners delay 1 month, even more than 1 month?

Condition 1, some reseller take you money and did not pay to microbt on time. For example, when you order september batch from reseller, reseller keep your money for days. When they pay to microbt, september batch already sold out, then reseller have to order next batch.

Condition 2, miner price is dropping because mining profit is dropping. Your supplier sold your miner firstly, then buy miners from market at lower price.
For example, microbt ship miners at september 30th, m20s is about 4000 usd. then resellers sell your miner at 4000usd.  Buy 1 m20s on oct 30th at 2400usd cost and ship to you.

My supplier is very trustable, he wont do this?  Frankly, most reseller did not place order to microbt.  You >>reseller A >> resellerB >> reseller C >> reseller D >> microbt.   Anyone during the chain is not honest, your miners will be delayed. Not only whatsminer, but also antminer if you buy from market .

How can you avoid it?  Ask your supplier for the contract number between him and microbt.  For example, we place a 3750 pcs m21s, to microbt with SPR-BM21S-201906-005 contract number.  If your miners delays more than 1 month, you can ask supplier for contract number. I will track the contract number for you with microbt. If miners of this contract number already shipped, then it means delays is from your reseller instead of microbt.

FAQ1: who is whatsminer, who is microbt?

whatsminer is a brand name.  Microbt is a company name.  Similar with antminer & bitmain.

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FAQ2: Is pangolin manufactory of whatsminer?

No, microbt is the manufactory.

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FAQ3: Who are the authorized distributors of whatsminer?

2 local distributors,  2 oversea distributors (djminer & pangolinminer). Now djminer is the biggest distributor, mostly focus on big mining farm and funds.

Hi Guys

This is Tom from djminer (whatsminer oversea distributor).  I am in charge of marketing in djminer.

Recently, we found some negative comments on whatsminer brand, and some people got scammed,  especically after shipment delays.

Thus we want to open a topic to get things clarified. And we are open to help.