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Hello!
I have a little problem.
I cannot withdraw my funds from the BitBay exchange.
Some time ago, I helped one project and they kindly paid for my work done with their tokens, which I exchanged to Ethereum on the BitBay exchange.
The exchange requires verification, I sent them all the necessary documents, bank statements, utility bills, selfies and so on. I think I sent absolutely all the docs that I have. But I constantly get rejected. I also wrote to the support service, but no one answers me.
This situation has been going on for a long time (few months), I have written in support for more than 10 times, but do not get an answer.
Can someone help me with this issue?
If someone can really solve this situation - I am ready to thank you financially.
Thank before.
I have a little problem.
I cannot withdraw my funds from the BitBay exchange.
Some time ago, I helped one project and they kindly paid for my work done with their tokens, which I exchanged to Ethereum on the BitBay exchange.
The exchange requires verification, I sent them all the necessary documents, bank statements, utility bills, selfies and so on. I think I sent absolutely all the docs that I have. But I constantly get rejected. I also wrote to the support service, but no one answers me.
This situation has been going on for a long time (few months), I have written in support for more than 10 times, but do not get an answer.
Can someone help me with this issue?
If someone can really solve this situation - I am ready to thank you financially.
Thank before.
Hi, please send us number of ticket which you have created in private message. We ensure that we will do everything to help you as soon as possible.
Can you first write me? Thank.
