I am one of them who requested withdrawal and received my remained funds except for the BKB tokens after site shutdown. I participated in BKB ICO years ago and have contacted Dean occasionally when I need some question and help with something to him, and I always have got proper feedbacks from him.
 
I'm sorry for the site shutdown though, I also hope all including BKB will be resolved during 2020 based on his buyback plan.  I believe Dean will keep going forward, and keep his promise.