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1  Economy / Scam Accusations / Re: [Help] Freewallet.org [resolved] on: March 11, 2020, 12:10:51 AM
Quote from: Freewallet on March 10, 2020, 01:58:02 PM
Dear JosephinaCrown,

This post is to let you know that the activity on your account has been fully resumed.

Thanks a lot for your cooperation, truly appreciate it!

after much torment of all possible and impossible checks, I managed to send my funds at a slight loss at the rate. I am very disappointed with the moment when I could make money, but in the end, on the contrary, I lost. I highly recommend not using freewallet.
2  Economy / Scam Accusations / Re: [Help] Freewallet.org wants to steal 35 XMR on: March 06, 2020, 01:17:30 PM
Quote from: allyouracid on March 05, 2020, 10:05:50 PM
Quote from: JosephinaCrown on February 29, 2020, 08:18:54 PM
It’s funny that I can provide the correct confirmation by email, two-factor authentication and PIN, but the website reminded me of “detecting suspicious activity in your account. If it was an attempted hack, we had to temporarily suspend the withdrawal of funds from your account. ” The site requires me to provide my personal information. Is Freewallet.org a wallet? Why does this require me to provide my personal information, such as sharing? I do not want to provide, but I urgently needed my BTC. I don’t have time to talk to them, so I have to compromise and provide Freewallet.org with my personal information.
Why did you copy that part (partly) from fuckpay's post in that other thread?

Quote from: https://bitcointalk.org/index.php?topic=5164369.msg51793191#msg51793191
It is ridiculous that I can provide correct Email confirmation, 2-factor authentication and PIN code but the website reminded me of” detected suspicious activity on your account. In case it was a hacking attempt, we had to temporarily suspend withdrawals from your account”. The website require me to provide my personal information. Is Freewallet.org a wallet? Why does it require me to provide my personal information like an exchange? I do not want to provide but the price fluctuation of BTC is huge. I have no time to communicate with them so I have to compromise and provide Freewallet.org with my personal information.
Huh

Anyway, I wish you best luck. Such custodial services are always a pain to deal with... calling themselves "Freewallet" is almost wilful deception, imho, because it leads you to think it's an actual wallet. Just use a proper real wallet, next time.

Originally, I speak English pretty bad. So I found this post with same problem
3  Economy / Scam Accusations / Re: [Help] Freewallet.org wants to steal 35 XMR on: March 06, 2020, 01:00:28 PM
Quote from: LFC_Bitcoin on March 05, 2020, 08:52:04 PM
They do this all the time, they selectively request KYC when users wish to withdraw funds. They’re fucking scamming ass holes.

Like suchmoon said - Not your keys, not your money sadly.

You’re going to just have to comply & provide the documents they’ve requested. They’ll hope you don’t though & in that scenario they’ll gladly keep your money.

Carl Johnson from Freewallet just contact me on Skype. He pretended not to see my messages and left the conversations in 10 minutes. I got 50+ messages with Freewallets support on gmail and still nothing changes. already provided all the documents they requested.

There is screenshots of the conversation with Freewallet Support https://imgur.com/gallery/rnktjpd
4  Economy / Scam Accusations / Re: [Help] Freewallet.org wants to steal 35 XMR on: March 04, 2020, 02:13:40 AM
Quote from: Bitcoin_Arena on February 29, 2020, 09:17:39 PM
Quote from: JosephinaCrown on February 29, 2020, 08:18:54 PM
It’s funny that I can provide the correct confirmation by email, two-factor authentication and PIN, but the website reminded me of “detecting suspicious activity in your account. If it was an attempted hack, we had to temporarily suspend the withdrawal of funds from your account. ” The site requires me to provide my personal information. Is Freewallet.org a wallet? Why does this require me to provide my personal information, such as sharing? I do not want to provide, but I urgently needed my BTC. I don’t have time to talk to them, so I have to compromise and provide Freewallet.org with my personal information.
You are not the first person to complain the garbage wallet. Just search "Freewallet.org" usomg the forum search button and you will see why you should have never used them in the first place.

Here is their heavily flagged profile; https://bitcointalk.org/index.php?action=profile;u=1177176 try messaging them an see if you got any chance of recovering that money.

Good luck.



Quote

​Dear customer,

We suggest you to have a Skype call with our specialists from security department.

Best regards,
Peter,
Technical Engineer, Freewallet
You can send your queries to our Bot in Telegram.


Now freewale asks to call me on Skype. First off, I don’t speak English. Secondly, just ask me, I submitted absolutely all the documents. unlock my BTK ...!

HELP !
5  Economy / Scam Accusations / Re: [Help] Freewallet.org wants to steal 35 XMR on: February 29, 2020, 09:02:49 PM
My husband and I used this wallet for about a year. For instant sharing. But we never invested more than $ 1,000 there, this time we transferred $ 2,500 and immediately received a freeze. Now we do not know how to return our money. In the future we will not use it because of this case.
6  Economy / Scam Accusations / [Help] Freewallet.org wants to steal 35 XMR (Solved) on: February 29, 2020, 08:18:54 PM
Sorry for my english Smiley

Hello, from a friend in chat room, I knew Freewallet.org where I could conveniently exchange cybermoney only by registering.
 
After sent me XMR from Binance 26 Feb.
 I exchanged XMR -> BTC, the exchange was successful.
 
Website: https://live.blockcypher.com/btc/tx/36d58d26c6221eb0cff3d5833a2bcc8437f98d67de2d1aa6c3652fe4a46b3313/

When I tried to transfer the 0.28732219 BTC out of Freewallet.org, the website reminded me of “Error in transaction fields”. I did not know why this happened so I tried for many times.

https://imgur.com/a/NhS9jHa

I got the following email from them,

Quote
Dear customer,
 
We’d like to inform you that our security system has detected suspicious activity on your account. In case it was a hacking attempt, we had to temporarily suspend withdrawals from your account – this way your funds will be absolutely safe, and the access will be restored once the verification procedure will be finished.
There’s nothing to worry about – Freewallet will gladly guide you through this standard procedure and will restore the access to your account shortly.
To verify your identity, we’ll need some of your personal information. Please reply ‘Yes’ to this email in order to agree.
In our terms and conditions that every user accepts when setting up an account, you can find out more details about the verification procedure. Also, you can check our privacy policy here.
Rest assured – your funds will remain on your account untouched, and you can always check your balance.
Thank you for your understanding, and we are looking forward to hearing back from you!

My ticket ID is 205954

It’s funny that I can provide the correct confirmation by email, two-factor authentication and PIN, but the website reminded me of “detecting suspicious activity in your account. If it was an attempted hack, we had to temporarily suspend the withdrawal of funds from your account. ” The site requires me to provide my personal information. Is Freewallet.org a wallet? Why does this require me to provide my personal information, such as sharing? I do not want to provide, but I urgently needed my BTC. I don’t have time to talk to them, so I have to compromise and provide Freewallet.org with my personal information.

Day after day I provided, upon request, all kinds of screenshots of transactions and account statements. The amount is not small for me. I would really like to return my funds. Therefore, I am writing here about an unscrupulous wallet with freewallet.org that can freeze your funds at any time.

Please help people how to get their money back.
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