Bitcoin Forum
May 05, 2024, 03:39:08 AM *
News: Latest Bitcoin Core release: 27.0 [Torrent]
 
  Home Help Search Login Register More  
  Show Posts
Pages: [1]
1  Bitcoin / Bitcoin Technical Support / Re: Please help with coins missing in transaction. on: July 09, 2020, 07:06:33 PM
okay after sharing that and talking with another person at changelly they figured it out and are going to refund it. Thank you for your help!!
2  Bitcoin / Bitcoin Technical Support / Please help with coins missing in transaction. on: July 09, 2020, 06:38:21 PM
Bitcoin Client Software and Version Number: Electrum 3.3.8
Operating System: Windows 10 Pro 64 bit
System Hardware Specs: i5 7300 2.5 GHz, 32GB ram, 256 GB SDHD

Description of Problem: I was trying to exchange bitcoin for XMR via changelly. It said I only had 15 min to make the transaction so I increased the fee on the transaction and the funds are just gone and the transaction says "failed" I contacted customer support at Changelly and here is some of what they said...
"I see the incoming BTC you've sent us yet your has seems to be invalid. I'll advise you to contact your BTC wallet support team first and foremost.
"Your bitcoin cannot be sent our way through the blockchain, from what I can see"
"Since the funds never reached us, there is no way to refund you"
On blockchain it says no confirmations, yet on my electrum wallet it shows it as confirmed with a check mark. When I click see transaction from electrum it says there are 66 confirmations, yet no money anywhere. I'm really worried that I basically just lost the funds.. what can I do to recoup these??

I've done this before so it's not like its completely new, but I've never increased the fee before.
Any help would be greatly appreciated and please let me know if anymore info is needed. Thank you.

Any Related Addresses:
Any Related Transaction IDs: 47b03a7e8cc766b78ca81612486b4c2777b6f1176c1585847171e23626ac4533
Screenshot of the problem: https://imgur.com/a/Um6aSri
Log Files from the Bitcoin Client: https://pastebin.com/5a0B6qQz   (not sure if I did this right)
Pages: [1]
Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2006-2009, Simple Machines Valid XHTML 1.0! Valid CSS!