No the original seed phrase was with a family member who moved and it seems to have been lost. Not 100% confirmed but pretty close to it.

If I had the original phrase I would have given it a try, but the part I'm unclear on is how after a full reset and new seed phrase set up it would even be possible to have transferred the coins to the old wallet setup.

Thanks for the suggestions. I had tried Electrum already and unfortunately it shows zero balance and no history. I also tried setting up as a wallet with the "legacy" checkbox but same result.

I had also tried before using the seed generator website (offline) but can anyone advise what to do with all of the information generated and how I can tie this to my specific wallet to confirm the transfer was done? I'm sure that's oversimplifying things but I'm just looking for a way to confirm I transferred to the right place.

I see in the Coinbase history the public address I transferred to but is there any way to check that address against my Ledger wallet to confirm it went to the right place?

It seems like my balance may be lost but I just don't get the part where everything seemed fine and then my verification of the seed phrase was confirmed correct but then the balance went to zero.

Thanks again to all.

I'm having a problem with a Nano S and I hope someone can provide some help.

I purchased the Nano S a few years back and the recovery phrase was stored at a place where I couldn't easily get to it.

In August I noticed the Nano S firmware needed an upgrade so rather than risk any problems I transferred the full balance (all BTC native segwit) to Coinbase. Then I reset the Nano S by incorrectly entering the PIN multiple times and then set it up as a new device with a new 24 word recovery phrase.
I then transferred the full balance back from Coinbase which showed up correctly in Ledger Live both on my Macbook and on my phone.

About 2 weeks ago I wanted to sell off a portion of the balance. However, each time I tried to transfer to Coinbase I received an error message. After about 4 or 5 failures, I decided to contact Ledger technical support. However they have been very slow to reply and even until now (2 weeks later) I have only received generic email responses advising me to check the troubleshooting section of their web page.

Being impatient, I thought maybe a reset of the Nano S would help fix the problem. First I installed the app on the Nano S called "Recovery Check" and confirmed that the recovery phrase I had written down (the newer one after the firmware update) was indeed the correct one. So I wiped out the Nano S and set up from the recovery phrase.

However, now the BTC balance in Ledger Live on the Macbook is shown as zero. It still shows the original balance on the phone but I don't guess that means much. My thought is maybe it was possible that when I transferred back from Coinbase I sent to the original Nano S key that was set up. I don't see how this was possible as I used Ledger Live connected to the new Nano S set up to make the transfer. I've tried to find the original recovery phrase but haven't been able to locate it.

Any suggestions or ideas from anyone would be much appreciated.