Thank you all for the advice. I'll try what has been posted and let you know.

I upgraded my Samsung phone from a 9+ to a 21+ and when installing the Electrum APP to the new phone only one of my two wallets returned with the proper BTC, the other wallet returned a zero balance. I set up the second wallet myself initially and was successfully adding BTC as well as transferring BTC to Coinbase. But now there is nothing there. I'm wondering what I could have done wrong setting up the second wallet so that Electrum doesn't see the balance in the second wallet?

I used each wallet's unique seed for the new phone, and like I said, only the default wallet is showing the proper balance. The other wallet shows zero balance.  I have since installed Electrum on my laptop and I get the same result.

The old phone got factory reset before the problem was discovered.

Any advice or ideas out there in the community?

Thanks...