Don't trade at lykke. Their trading platform is full of crucial bugs. Part of my BTC balance was blocked in some order which apparently wasn't properly cancelled which resulted in my balance being frozen.
It was reported to them as soon as it happened. Since then they have only been repeating that developers are working on fixing the issue. Nothing was fixed anyway. My funds are still frozen and other crucial bugs I reported a year ago still persist until now.
Now they don't even answer my messages at all anymore.
I discourage anyone from depositing any funds to lykke.com or you may not be able to withdraw it like me.
Hi Luk_Ass, could you please send me your ticket number so I can inquiry about your issue? Thank you.
Update: The user posted the same message at our subreddit but hasn't replied so far (more than 3 weeks).
Back then I provided you with ticket number on facebook message.
Anyway ticket number is 54386 and it is still unresolved after a year since the issue was initially reported! Last response I received from lykke was on 2 Jul 2019. Since then issue still persists and they haven't even answered.
Lykke, the "Swiss quality exchange", is full of technical bugs which they don't care about.