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Hello, I would like to make a small request, a long time ago I made my account here, but now I cannot enter, it is very difficult, when I give you the option to forget the password I cannot recover the account, the email is not recognized, maybe there is something that was lost in the database? The good thing is that I haven't provided any kind of KYC or anything like that, but I don't know if it's a bug of the platform or the whole system.
Today I went back in and I still haven't been able to log in to my account. I have an additional question. Can this happen if data is lost in the database? sometimes it happens and they might restart everything but if there are old cents they can use some kind of backup.
Hey, If you email us the required details at support@slotella.com, our support team will be happy to assist you. |
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I'm not sure what the problem is. But our support system is really important.
So far, no user has had a problem with our support system.
This is the first time we have encountered such a problem, however, we will talk to the provider we use (Zendesk)
Also we are still working on Slotella for a better experience.
Thanks for advices!
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Also, if you want to take advantage of the bonus, I can add the bonus in your account.
So you can experience Slotella.
Sorry in advance but I think you have a problem with your support system, because some tried to reset the password but never got a reply email containing the reset link, did this not just once but several times, also tried it today but the result is still the same, maybe you should discuss this with your casino developer. Oh, I'll talk to the dev team and update you asap |
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I'm not sure what the problem is. But our support system is really important.
So far, no user has had a problem with our support system.
This is the first time we have encountered such a problem, however, we will talk to the provider we use (Zendesk)
Also we are still working on Slotella for a better experience.
Thanks for advices!
--
Also, if you want to take advantage of the bonus, I can add the bonus in your account.
So you can experience Slotella.
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Which user did not receive a response to their ticket, can you please share the username with us?
So I can share the screenshot.
I am the one who get no response for my ticket, the only reply I received is just something like an automatic reply by your system as quoted below: This ticket was created on your behalf. Above reply was sent within few minutes or maybe seconds after I created the ticket through your ticket system. Coming up to my username, you can re-check your private message as I was one of those who claimed the 5.00 Welcome Bonus for BitcoinTalk and I've sent you my username by pm 20 days ago. Thanks for sharing your username. When I checked our support system, our team sent you a response 7 minutes later?  I have hidden the username and email address for security reasons. --- The problem here is very interesting. -Is there a player who can't get paid? -Is there a player who can't find a solution to their problem? -Is there a player who doesn't benefit from the bonus? Please if the answer is yes let's discuss this and find a solution. Thanks |
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Which user did not receive a response to their ticket, can you please share the username with us?
So I can share the screenshot.
I am the one who get no response for my ticket, the only reply I received is just something like an automatic reply by your system as quoted below: This ticket was created on your behalf. Above reply was sent within few minutes or maybe seconds after I created the ticket through your ticket system. Coming up to my username, you can re-check your private message as I was one of those who claimed the 5.00 Welcome Bonus for BitcoinTalk and I've sent you my username by pm 20 days ago. This is really interesting, can you resend your username? So we can clarify the situation. Unfortunately, we cleaned the inbox can because there were too many PMs. |
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Hello guys, I understand your concerns, but I don't quite understand what's wrong? Our ticket response time is 0-1hour at a rate of 82% (usually 15min) Here you can see our ticket response statistics (overall):  Which user did not receive a response to their ticket, can you please share the username with us? So I can share the screenshot. -- There also seems to be a problem on our casino, but we don't have any customers playing games at our casino and complaining so far. Only 1 user claims to have problems because he lost his balance or had their account hacked. If there was a problem, you could have seen dozens of complaints by now. Thanks |
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Hello everbody,
The above-mentioned email doesn't belong to 3rd parties or there is no case of data leakage.
Unfortunately, we do not want our main e-mail addresses to be marked as SPAM, as bulk e-mails about bonuses are marked as SPAM by mail bots.
and we created this email to follow the campaigns. Hundreds of our users have benefited from this bonus.
We also already have a support service for your questions on our site. Please feel free to share your concerns and questions with us.
Our support team is always there and responds instantly.
Thanks <3
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Hello everbody,
Last 25 seats left for the $5 special promotion for Bitcointalk.
Sent you a PM, I want to know what is the wagering requirements of this bonus and what games can I use it? Trying my luck to get profit on it and I hope I wont encounter any inconvenience when I manage to won out of the bonus. I recently experienced a very bad situation on other casino in regards of my account so I hope slotella will be nice to try and I might deposit more once I love the bonus. Hello, Your bonus has been added and details have been sent via PM. You can check the bonus details on this page: https://slotella.com/promotions-detail/374 |
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Hello everbody,
Last 25 seats left for the $5 special promotion for Bitcointalk.
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This is a baseless accusation. We contacted you through the topic and via e-mail.
We are truly sorry for your experience.
I hope we can resolve the issue together.
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Want to confirm that I've tried with 5 welcome bonus, the casino representative has given me a chance to play for free on their site. Everything seems normal and there are no problems when I playing, but unfortunately for me today not a green nature  and I didn't have the luck to can increase my balance, even so, I'm happy Thanks. we will not always be able to repeat luck or always get it, but at least we can test this casino before finally deciding to make a deposit. Welcome new players to join us!  Thanks for your good wishes and reviews. send a PM, I don't know if this bonus is still available because it is only available for 100 members, there will definitely be many members who are interested in claiming it. The campaign is still active your bonus is added in your account |
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Welcome new players to join us! Thanks for your good wishes and reviews. |
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Thank you everbody -- We've updated the minimum forum rank requirement to "Member".
I think it is good to have minimum of being active Member rank in forum, but you still need to watch out for cheaters abuse. Yesterday I registered on Slotella website for testing purposes and I already received $5 bitcointalk welcome bonus on my account. That wagering requirements could be better, and I don't it's good to have to deposit $100 before you can withdraw anything. ^ I will probably test this gambling casino later part to test using the free login bonus. I definitely agree that the wagering requirement should be a must and there is no transfer of the fund from one to another account, there should be a limit to transferring funds into another account. This could be how to protect the user's fund and the gambler and gambling casino as well. No KYC gambling casino will probably be prone to scamming and abusing players, you should take address it. However, good to see OP was actively answered all those concerns. We will be happy to see you among us:) |
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Thank you everbody -- We've updated the minimum forum rank requirement to "Member".
The promotion of providing a $5 bonus to bitcointalk participants is certainly a good idea, but it should be, as it seems to me, in a separate topic, unless of course the goal is to attract new users, and there it is already possible to create conditions for participants. Which category can we use? Because as far as we know, we can only open one topic in this category. |
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To receive your bonus, simply send a PM.
Better watch out for abuse from cheaters, and I would update rules limiting this offer only for higher ranked active members. Second thing you can do is not allowing users with negative ratings in forum to use this bonus offer. $5 is not a lot of money but it can be a lot when you multiple it many times. That's right. There are many users who try to take these bonuses using multiple accounts. Giving bonuses to accounts with a minimum rank would be the right decision to deter cheaters. So they need to take effective action to stop the cheaters that you have suggested. This will allow real players to play in their website which will be effective in their business. This is true on which it would really be good if there would be some sort of criteria or requirements before someone could took up a bonus.For sure op had recieved out tons of request or pm's from newbie accounts. This isnt something new and its true that 5 bucks might be small but when we do talk about bulks then for sure it would be still a significant amount and its just a waste if all of those bonuses would really be just abused by one person or a few which it should really be given into those legit testers outthere. Significant rank whether Jr. member above will really be that considerable but higher the better i guess. Thank you everbody -- We've updated the minimum forum rank requirement to "Member". |
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To receive your bonus, simply send a PM.
Better watch out for abuse from cheaters, and I would update rules limiting this offer only for higher ranked active members. Second thing you can do is not allowing users with negative ratings in forum to use this bonus offer. $5 is not a lot of money but it can be a lot when you multiple it many times. That's right. There are many users who try to take these bonuses using multiple accounts. Giving bonuses to accounts with a minimum rank would be the right decision to deter cheaters. So they need to take effective action to stop the cheaters that you have suggested. This will allow real players to play in their website which will be effective in their business. We are currently accepting accounts registered before July 8th. Is there a link where we can check the ranks in the forum? So we can find the right rank for promotion. Also thank you for suggestions! |
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Thank you everbody, We will be waiting for you for more bets. We will here when you need any help! Just wanna confirm that I received the welcome bonus for bitcointalk members, thanks slotella for the nice bonus although I lost it all in few minutes.
Cant say too much about your casino but it is smooth enough to play in your casino.
The available providers is still low compared to other existing casinos so I hope you'll add more providers soon.
More promotions where players compete to other players would be nice.
Actually we work with many more providers than any other casino. Which provider did you not see? For Live Casino:Absolutely Live AsiaGaming Atmosphera Live Authentic Gaming Evolution Ezugi HoGaming LuckyStreak OrientalGame Playtech Live Pragmatic Play Live SAGaming VivoGaming XProGaming For Slot Games:1Spin4Win Absolutely Amatic Amusnet Interactive Apollo BeeFee Belatra Bet2Tech BetSoft Bgaming Booming Games Booongo Casino Technology ConceptGaming CQ9 Edict Elk Epic Media EvoPlay FelixGaming Fugaso GameArt Gamebeat Ganapati Genii Habanero Hub88 Igrosoft iSoftbet Kaga Leander Lucky Mascot MicroGaming MrSlotty Nektan Netent Nolimit City Nucleus OneTouch OneXTwoNetwork PariPlay Patagonia PGSoft Platipus Play'n GO Playson Playtech Pragmatic Play Push Gaming Quickspin Red Tiger RelaxGaming RevolverGaming Spadegaming Spigo Spinmatic Spinomenal Stakelogic Swintt Thunderkick TomHorn Truelab WACS Wazdan WorldMatch Yggdrasil Zillion |
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Hello Everybody, We love the BitcoinTalk community and offer /$5.00 Welcome Bonus to community members. To receive your bonus, simply send a PM. You can find the bonus details below:  |
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