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I did not receive any warnings from Razer. He lies that he warned me. I made only 4 bets on sports, after which the account was blocked.
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Is there any news about my complaint? I still haven't received an answer from Razer: what rule did I break? and where is the evidence that I was warned not to open a new account?
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My friend stopped playing last spring on his own initiative. His account was not banned.
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A friend of mine played on this site almost a year ago and recommended it to me. I opened my account on the same computer that my friend played on in January of this year and made 4 bets, after which my account was blocked. Razer did not tell me which point of their rules I violated and to which licensing authority I can file a complaint.
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I understand that the money will not be returned to me. I just want to warn everyone that Razer is a liar! There were no abuses. And I haven't received any warnings from Razer before.
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There was only one friend who stopped playing there almost a year ago. There were no other accounts.
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Here are a couple of screenshots that summarize the issue:
talkimg.com/images/2024/03/14/JHgOv.jpeg
talkimg.com/images/2024/03/14/JH8CH.jpeg
My account is closed, so I can't take a screenshot from my personal account. What other evidence do I need to provide?
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I myself wrote to the support that my friend and I were betting from the same computer, but the support replied to me that this was not a crime. Bets were placed at different times and on different matches. And this phrase: "Banned several times for limit circumvention and made aware not to return." is a lie. Neither my friend nor I received any warnings.
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A friend of mine told me about a Rollbit betting site. I signed up on January 21st and made a $3,000 deposit. I made 4 bets and I had $3,800 in my account. After that, my account was blocked and I was asked to send the documents. I have sent all the requested documents. After that, I was asked if I have other accounts on this site. I replied that I had only one account. After that, I received this message: "Thanks for following up. The accounts are now permanently banned for sportsbook abuse, specifically circumventing our sportsbook limits across multiple accounts. Do not create further accounts as those will also be closed with any funds forfeited." I didn't get any bonuses. I did not increase the betting limits using the multiaccount. They just stole money from my account, without even returning the deposit. My username is miscele@yandex.ru |
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Are there lawyers here to help sue this casino?
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What happened:: I would like to warn you that maverickgames.com casino is a scam. Seven months ago I opened an account, made a deposit and received a bonus. I sent the documents and my account was verified. Support asked me why my ip address is different from the country of registration. I explained that I travel to different countries and the countries I was in are not prohibited in the rules of maverickgames.com. I was allowed to play on their site. I was betting on sports and my winnings were several thousand dollars. But as soon as I ordered the payout, I got this message: "We noticed that your account is very closely linked to another on our website as well as manipulating an IP address of a device you're using to access the website. These break our terms and conditions and is why your account is being suspended. We have also made the decision to refund your deposit only. Your winnings will be debited from your account and you can withdraw your initial deposit. "After that, only the deposit was returned to me and my account was closed. Reference Link: https://bitcointalk.org/index.php?topic=5435912.0Amount Scammed: Several thousand dollars. Payment Method: BTC Hey kezar1, I wish I could help here, but because of our privacy policies, I can't share any details about your account or your specific situation. If you have any questions, please reach out to our support team at support@maverickgames.com -- I'll let them know to expect your email. Part of what makes us different as a fully licensed sportsbook and casino is that that we take player protection very seriously. If after speaking with our support team you still feel as if the situation isn’t resolved, we'd be happy to share some other options for you. ^Anna I wrote to both the support service and the licensing authority. Nobody protects the interests of the player. I took my deposit a long time ago, because I understand that no one will return my winnings. I just want to warn new players that this casino is a scam. |
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What happened:: I would like to warn you that maverickgames.com casino is a scam. Seven months ago I opened an account, made a deposit and received a bonus. I sent the documents and my account was verified. Support asked me why my ip address is different from the country of registration. I explained that I travel to different countries and the countries I was in are not prohibited in the rules of maverickgames.com. I was allowed to play on their site. I was betting on sports and my winnings were several thousand dollars. But as soon as I ordered the payout, I got this message: "We noticed that your account is very closely linked to another on our website as well as manipulating an IP address of a device you're using to access the website. These break our terms and conditions and is why your account is being suspended. We have also made the decision to refund your deposit only. Your winnings will be debited from your account and you can withdraw your initial deposit. "After that, only the deposit was returned to me and my account was closed. Reference Link: https://bitcointalk.org/index.php?topic=5435912.0Amount Scammed: Several thousand dollars. Payment Method: BTC |
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What is the point of all these free bets, if the winnings are taken away anyway.
It's as though they told you to write to their support. I am not sure if you did or did not, but to would have been nice to update us on the outcomes if you wrote to them. Secondly, I noticed you complain a lot about them being scammers, but I have never seen you create a scam accusation in the board dedicated for reporting scam with all the proofs of how they have scammed you. Could you please do that if you are sure that they are scammers? I wrote both to support and to the authority that issued the license. I was told that the ip address did not match the country of registration. But at that time I was traveling to another country. This is not a violation of their rules, but on the basis of this, they took my winnings from me. I assume you are talking about last year's case where you complained that they didn't pay you what you won but according to what you said they refunded your deposit, which means you didn't leave with a financial loss which at least already is something much better, so you should forget about this matter, it's been more than 7 months and see that you didn't open a scam accusation against them in that whole time of 7 months, you just limited yourself to complaining in their thread, so how they returned your deposit and it's been many months and you haven't opened a scam accusation in that time i recommend you to forget about them and use other casinos it won't make any sense to remember the past, you will only lose even more because you will continue with that feeling that they robbed you and you will not look forward, you will not look at other casinos or even stop playing for a while and as a consequence you can get depressed, move on and forget about this problem because you won't gain anything by remembering it, they refunded your deposit and you must have already spent it because more than 7 months have passed, that's a long time Yes, I am writing about last year's event. I was returned the deposit, but the amount of the deposit was less than 10% of the amount that was in my account. I understand that I will not be refunded any more, I just want to warn new players that this casino can easily take any winnings. I am ready to open charges of fraud against them, advise me where to do this. |
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What is the point of all these free bets, if the winnings are taken away anyway.
It's as though they told you to write to their support. I am not sure if you did or did not, but to would have been nice to update us on the outcomes if you wrote to them. Secondly, I noticed you complain a lot about them being scammers, but I have never seen you create a scam accusation in the board dedicated for reporting scam with all the proofs of how they have scammed you. Could you please do that if you are sure that they are scammers? I wrote both to support and to the authority that issued the license. I was told that the ip address did not match the country of registration. But at that time I was traveling to another country. This is not a violation of their rules, but on the basis of this, they took my winnings from me. |
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What is the point of all these free bets, if the winnings are taken away anyway.
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Hi all, can you please tell me how things stand with betting in this office? Is it safe to make a deposit here? Do they not cancel bets?
How do I get verified? I.e. is it verification of identity and address or can I verify for a month or more and ask for different documents, photos?
And in general I want to understand the general impression of the office.
Hi , I am one of the active players here and so far there have been no problems, deposits and withdrawals are being processed properly KYC/document is not really needed here you can play without KYC so don't worry. We also have a chat room on the main page please ask anything there or you can contact the support team with other important questions support@maverickgames.com and twitter @PlayMaverickG Hello. Identity verification here is long and complicated: I sent 2 identity documents and selfies with them. 3 documents confirming the address. Then they asked for video verification. It's been 20 days since the video call and my account is still not verified. Hey there. If you contact our team on support@maverickgames.com they will be able to assist you! We're really proud to be licensed by the Isle of Man Gambling Supervision Commission, which ensures a LOT of protections for players. As part of that license, we do ask for personal information in order to verify your account. However, most players will be able to check out the site, deposit, play, and withdraw without providing personal documents. We are committed to protecting your privacy. We will be clear and open about why we collect your personal information and how we use it. Please read more here.After 20 days of waiting, I got this message "We have not been able to verify your account. Can you please enact a withdrawal request for your original deposit of 300 USDT, After this has been approved by us your account will then be closed. "How is this even possible? I sent 2 documents, I showed them for video verification. I am ready for any additional checks. So you are scammers, you do not want to pay the winnings. I will complain to the authority that issued your license. They are scammers. They are looking for any excuse not to pay the funds. |
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These are scammers, under fictitious pretexts they took the winnings. Only the deposit was returned.
Hey kezar1, I wish I could help here, but because of our privacy policies, I can't share any details about your account or your specific situation. If you have any questions, please reach out to our support team at support@maverickgames.com -- I'll let them know to expect your email. Part of what makes us different as a fully licensed sportsbook and casino is that that we take player protection very seriously. If after speaking with our support team you still feel as if the situation isn’t resolved, we'd be happy to share some other options for you. ^Anna Your support team invents reasons not to pay out the winnings. I have filed a complaint with the authority that issued your license. |
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These are scammers, under fictitious pretexts they took the winnings. Only the deposit was returned.
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