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1  Economy / Gambling discussion / Re: How much does it cost to have your own Casino? on: February 27, 2024, 12:53:24 PM
Guys please don't share random info just to bump up your post count or to act as a smartass. I'm not gonna quote or point out anyone, but posting randomly and spreading misinformation isn't helping anyone.

#1. It depends with whom you're starting the venture to begin with, but in most cases it's a bulk deal negotiated on a percentage basis of your NGR (Net Gaming Revenue). Rarely there are one-time fees in this industry, and the crucial parts of the puzzle (e.g. providers) are usually taking a chunk of your NGR. It's important to note here that you can further negotiate the deal with slots providers depending on how much traffic you're getting. Some providers will give you a better deal if you're featuring their games on your homepage.

#2. They earn from your bonus budget (e.g. if you offer a $100 welcome bonus, you have to pay that bonus cost to the provider), and a percentage of your NGR. If you want I can talk with our casino manager and give you more details with some numbers here.

#3. If you're serious, you don't get it from Themeforest or TemplateMonster, that I can assure you. Usually you get a pre-developed theme that has been proven and tested by the providers that you choose (e.g. the platform provider). You can check out platform providers here, they have a full list: https://www.igamingsuppliers.com/suppliers/online-gaming/platform-providers/

#4. Yes, you have to have a bankroll, otherwise the license giver will not give you the license. Basically you need to be able to cover all the jackpots and large winnings from scratch. There is no "bankroll provider", but there are investors who are already within the industry and are looking to invest into new casino concepts. So if you have the team and the idea, they can finance it. But if you only have the idea, no team or experience, then I wouldn't recommend pitching at all. Banks will not be open to loans that I can tell you from experience.

#5. These are usually custom priced, and depends on the provider. There is a monthly fee due to the nature of the service (e.g. bookies), there's a chunk of your NGR again, and there are sometimes entry/yearly fees, it really depends on your traffic. Check out Betsson's solution, they have a really good sportsbook system, but I think that they only work with MGA licensed brands (I'm not sure).

If you're serious about the industry, I would recommend that you join one of the european igaming events like SIGMA, ICE, NEXT and others, I can even get you free tickets if you need to - networking is everything.  


We see new casinos each day on the Gambling section of this forum and it makes me think it's easy and anyone could have one, so, i have some questions and hope the community can help me with the right answers.

1.-How much cost to add a slots provider to your Casino?

2.-Do slots providers earn for each roll or for the total loss from the client, and what percent?

3.-Where can I get a casino site template?

4.-Does new casinos need to have a bankroll or do they have a provider for that too?

5.-How much does it cost to have a Sports book provider?

Thanks for your answers, and if you want to add some extra data that you consider relevant i would appreciate it.
2  Economy / Services / Re: LoyceV's Signature for Rent [available July 1, 2023] on: February 01, 2024, 08:04:28 AM
But I'm not a lawyer, and I'm not even sure if this gambling advertising law even applies to casinos that don't target the Dutch market, so if someone can convince me it doesn't apply, that would be great Cheesy

I'm just now seeing this.

Netherlands is one of the most challenging markets to work on, and most big players rather opt out of it than pay all the hefty fines that the gov is giving out in case they catch you. The few big local operators that are there basically have a monopoly under the current Kansspelautoriteit laws, and remote gambling operators are still excluded from most frameworks = but the gov promised that they will introduce it soon.

If you open up a few of the MGA and Curacao licensed casinos you'll see that no one has your language available and the country is blocked on IP level. When it comes to gambling, I applaud government involvement, in UK they cracked it down to the max and kids are much safer.

3  Local / Hrvatski (Croatian) / Re: Godisnji pregled aktivnosti domaceg podforuma on: February 01, 2024, 06:08:46 AM
Mogu ti poslati 1 BTC a ti meni vratiš 2 BTC?

Esss. sjecam se kad je darknet bio pun toga, svaki peti page na TOR Wikiju je bio double your bitcoins. Baš neki dan vidio da opet jebu okolo s Muskom i AI-om.
4  Local / Hrvatski (Croatian) / Re: Mjesečna Analiza za Hrvatsku Lokalnu Zajednicu (Bitcointalk Croatian) on: February 01, 2024, 06:06:36 AM
Balkan casino je upotpunio sliku, da nije bilo njega mislim da infografika ne bi bila korektna Grin
5  Local / Hrvatski (Croatian) / Re: Godisnji pregled aktivnosti domaceg podforuma on: January 30, 2024, 08:59:05 PM
Tih sat, dva vremena se obično vrati višestruko.

Potvrđujem da se Trofi vratila moja cuga višestruko, slušaj Trofu Cheesy
6  Local / Hrvatski (Croatian) / Re: Pregled Bitcointalk Signature-Ad kampanja on: January 30, 2024, 05:04:53 PM
Poenta je da se sve plaća u BTC i ide na gore dugoročno.

Kužim. Ima smisla.

7  Local / Hrvatski (Croatian) / Re: Pregled Bitcointalk Signature-Ad kampanja on: January 30, 2024, 11:29:42 AM
Ma jasno, ali inflacija jede tvoj fiat novac non-stop u banci, pa razmisli malo o tome.
1000€ ili 1000$ nije isto kao 2010 ili 2000 godine, a da ne idem u 1990 godinu i ispod toga.

Pa ne držiš 100k u banci da to osjetiš Cheesy Zaštitiš se s nekretninama, dionicama, obveznicama i zlatom, te ti sve to proporcionalno raste. Ako si kupio stan za 120k prije 10 godina, danas vrijedi 240k.

Samo isključi banke iz svega...

Trebam ih, jednostavno mi je takav biznis model.

Ako kupim zlatno prstenje ili zlatne novčiće na buvljaku gotovinom ne moram to prijaviti banci, isto je i za bitcoin (samo nemoj kupovati na vrhu i prodavati na dnu)

Ali that's the thing, ja želim smanjit ownership stvari "koje ne moram prijavit", jel ti znaš koja je muka mijenjat države s neprijavljenim stvarima ili prikazati poreznoj od kud ti novi auto ili motor Grin Idealno sve da ima paper trail. Isto tako pokušavam odbit PDV od apsolutno svega što mogu, od kave u kafiću i benge na benzinskoj pa sve do WC papira Cheesy A za to mi treba paper trail.

Mrzim banke i bankarski sustav više od ičega, nikad nisam imao kredite, nadam se da nikad neću ni morati, što manje doticaja s njima imam to mi je tlak niži.

Ja ih obožavam. Jedan primjer:

#1. Nekretnine: 2010. godine digneš kredit uz 20.000 EUR učešća za rental stan od 120.000 EUR uz 3.2 % stopu. Zbog inflacije ne samo da isti taj stan danas rentaš za 3x iznos mjesecnog kredita, već isto tako možeš dić hipoteku na 240k jer mu je vrijednost porasla i kupit sljedeću nekretninu od milijun eur koja se sastoji od tri takva stana, te ponoviti priču. Ali paziš koji je market u igri, ne radiš to baš u Albaniji ili u području tornada.
#2. EU Poticaji: Imaš zaposlene, imaš credit history s bankom, hoćeš se proširiti i uzet bezpovratna sredstva od EU-a u vrijednosti od 100k eur? Bez beda, sam se prijavi. Frend je cijelu mašineriju za izrade kave sagradio na EU poticajima i dobrom odnosu s bankom i sa svim papirima.

Ako si likvidan i ako znaš kako raditi s bankom, bonitetom i kreditima, možeš puno više toga stvoriti u znatno kraćem roku nego da "štediš 20 godina pa kupiš u kešu" ili uzmeš BTC-a i čekaš peti bull run.

Ne kažem da si jazavac zato što ne želiš radit s bankama, vjerujem da imaš svoju metodu s kojom si zadovoljan, samo htio prikazati zašto je ovo moja metoda s kojom sam zadovoljan. Ako sam išta naučio unazad nekoliko godina, to je da metode za zaradit pare su doslovce beskrajne, te svi imamo neke svoje načine na koje preferiramo generirati dobit koju trebamo za onaj stil života kojeg želimo. Tak da, I'm not judging, samo htio pojasnit moj način gledanja.

Nego, da se vratimo nazad on-topic, koliko je max što netko može zaradit u mjesec dana putem prodaje asseta na profilu? Tipa avatar, potpis ispod njega, signature?

8  Local / Hrvatski (Croatian) / Re: Pregled Bitcointalk Signature-Ad kampanja on: January 29, 2024, 09:39:51 PM
Ne sugeriram ništa, ali znaš da ne moraš kupovati bitcoin preko banaka... npr OrangeFren je nedavno imao event na Malti.

A kad nemam apsolutno nikakve koristi od toga Grin

Kupit BTC i čekat bull run za okrenut pare? I što ću s tim parama, spustit ih na banku i najebat zbog trejdanja?
Kupit BTC i plaćat usluge anonimno okolo? Koje usluge? Cheesy Jayćeta za dizajn platit? To mogu sve pravdat na firmu i maknut PDV. 
Kupit BTC i kupovat proizvode anonimno? Ok, možda bit hitlerov mein kampf kupio anonimno, da mi baš nije u Amazon histirju.
Kupit BTC i čuvat za "crne dane"? A mogao bih, ali opet se vracamo na problem #1, kako to spustit i opravdat, a da mi odnos s bankom ne najebe. Jednostavnije mi je imat zlato za crne dane.

Ne kazem da crypto kao takav nema benefita, ima gro, samo što mi ne odgovara u trenutnoj situaciji. Ja mislim da je kasino industrija jedna od prvih koja moze imat ogroman benefit od toga, recimo kada sam bio pričao s FUN token frajerom, pojasnio mi je kako instantno mogu napraviti transfer s playera na casino i s casina na affiliatea, ali jebeš ga kada nisu uspjeli u tome.

Tak da, industrija mi je zanimljiva, pratim ju i podržavam ju, vidiš da sam čak i uletio u crypto kasino priču zbog toga što sam vjerovao u nju, ali me opalilo po guzici Cheesy Tako da sad definitivno više volim stajat sastrane nego bit direktno involviran. Ovaj sljedeći projekt koji launcham 1.7. će u jednu ruku biti "crypto projekt", ali će bit regan i hendlan kao fiat tvrtka, tak da će isplate prema meni opet ić legalnim putem sa svim mogucim porezima placenima. Star sam već, daj da platim poreze i odem spavat mirno, dosta mi kombinacija Grin
9  Local / Hrvatski (Croatian) / Re: Pregled Bitcointalk Signature-Ad kampanja on: January 29, 2024, 04:22:03 PM
tvoje banke ne moraju ništa znati o tome. Nigdje ne piše tvoje ime.

Ma that's the thing, ne želim imat ikakve kombinacije ili neprijavljene dobiti jer mi ne ide u korist. Vjerojatno budem kroz koji mjesec launchao nešto svoje pa ću to promovirat, fakat mi nema smisla trošit vrijeme na promoviranje tuđih projekata i onda još sakrivat kripto kupnje od porezne i firme Grin

10  Economy / Gambling discussion / Re: AMA: I Operate an Online Casino on: January 29, 2024, 08:37:52 AM
Most exchanges and casinos that exist today including Binance all started as non-kyc service and they later changed it gradually to asking full kyc verification because of regulation changes.

That's what I've said, if you want to be an evergreen player you need to get regulated, but at the same time this industry is one of the few that has a huge amount of no-kyc services and huge amount of scams and hacks going on. Look at what's happening with Reddit right now.

I am using several big casinos for years and on most of them I was never asked for verification.

Yes I can believe you on that, but at the same time you're a solo example of a player that didn't go through a lot of verification. On which casinos do you usually play?  

Thanks for the Answer and I just barely knew that there is a casino that publicly traded. I just thought maybe all casinos is always profit so they don't need additional funds from other people.

But they can still lose right? I just opened the link you gave me and opened yahoo financial that they still have debt too. My imagination is when you operating gambling site it awalys give you pure profit without loss


It's like every other business out there, they have debt because every big player knows how to play around with debt to create more revenue streams. Also, changes do happen, markets close etc, so they are not invulnerable Smiley
11  Local / Hrvatski (Croatian) / Re: Pregled Bitcointalk Signature-Ad kampanja on: January 28, 2024, 07:59:00 PM
Ma ne da mi se postat iskreno. Taj gambling dio treba jednu veliku reformu, još uvijek se nadam da ćeš dobit merit source da se to spegla sve. Imam još uvijek raspisane neke ideje oko threadova koje mogu držat, ovaj zadnji AMA je bio test, pa ćmo vidjet kak će ić.

Nemam kripta Sad Ja sam ti više dividende/obveznica tip jer ovisim dosta o bankama i bankarskom sustavu, a gledaju te ko boga jednom kada napraviš konkretan portfolio s njima. Sad kad razmislim, imam nešto sitno FUN tokena negdje, ali to sam bio kupio kada sam upoznao frajera na nekoj konferenciji pa, kao, da podržim projekt, te na Revolutu imam nešto kardana uz neki debeli -70% na njemu Grin

U startu sam se bio igrao sa ETH, LTC i BTC-om, nešto zaradio, nešto spušio, zatim imao sranja s bankovnim računima i knjigovodstvom zbog trejdanja, iz nekog razloga legit banke poput HSBC-a i Erste ne podržavaju trejdanje i krenu radit sranja i prijetiti sa zatvaranjem ili ograničavanjem usluga, pa zaključio da se najbolje maknut. Upravo dižem kredit za neku investiciju i zbog extended KYC-a me banka traži preglede svih drugih bankovnih računa (ala Revolute) te pojašnjenja tko što gdje čim nanjuše neki kripto ili kombinaciju. Neki cilj od zadnjih par godina mi je da se držim isključivo clean taxable incomea koji odgovara bankaru, jer drugačije ne mogu dobit ono što želim od njih.

Ali mi industrija zanimljiva.
12  Local / Hrvatski (Croatian) / Re: Godisnji pregled aktivnosti domaceg podforuma on: January 27, 2024, 01:12:31 PM
Aman čoveče koliko ti imaš godina, i koliko života ti živiš?  Cheesy Na sve priče i višegodišnjeg iskustva iz gamblinga, SEO biznisa, čak si i jednu kompaniju poput Nokie sjebao, (ko se uopšte seća Nokie). Sad još nonšalantno govoriš o 15 godina Unreal Tournamenta.
Šta je sledeće? Otvorićeš AMA "Bio sam kaplar u drugom svetskom ratu, pitajte me šta vas zanima"...

Nisam rekao da sam radio za Epic, nego da sam igrao UT ko seljak od kada je izašao (2000) i vjerojatno natankao dovoljno sati u njemu da me sram uopće pisat o tome Grin Jutra sam trkeljao po digitaliji i marketingu, a večeri na serveru/mircu UT-a, dok se po vikendima rokalo po regularnim i LAN partijima. Good times Cheesy Ne znam koliko je ostatak ovdje bio aktivan u toj sceni i koje su godine u igri, ali planira se rezurektati DIV LAN party koji je nekada bio jedan od najvecih gaming evenata: https://www.facebook.com/groups/24495247993393860

I nemoj me krivit za offtopic, ti si započeo Grin

 
13  Local / Hrvatski (Croatian) / Re: Godisnji pregled aktivnosti domaceg podforuma on: January 27, 2024, 11:09:36 AM
Teško ćemo vidjeti dolazak novih članova.

A kad ste svi depresivni oko ovog suba u pm, i ovo malo što se pojavilo prošle godine će otić ak je svaki treci post "propadamo gotovo je". Atmosfera je užasna upravo zbog ovakvih postova. Znači od kad sam se pridružio prije godinu dana samo što slušam je kak sve ide dolje, svaki put kad netko bumpa ovaj ili onaj drugi topic se veselim postovima, a na kraju naletim samo na žalopojke. Ako vam je stalo do suba, promijenite mindset. Znam da si top poster i sve to, ali uz ovakve postove ne kreiraš atraktivnu atmosferu za nas friške, niti daješ neki incentive da se nastavi postat jer "ionako propadamo".

Jedno 15 godina sam bio dio Unreal Tournament mirca (pa onda discorda) koji je doslovce imao jednog, max dva nova člana godišnje, uz nas tridesetak seniora od kojih se možda pola povremeno pojavljivalo da posta ili zaigra nešto, ali je atmosfera bila brutalna. Nitko se nije žalio kako igra propada (što je istina) ili kako nema članova (što je opet istina), već se fokusiralo na šeranje zanimljivih pizdarija, prepričavanje LAN eventova i organiziranje retardiranih turnira s retardiranim nagradama jer smo svi zarađivali neke pare pa nije bio bed odvojit nešto i organizirati. Atmosfera je bila odlična i nikad nikome nije palo na pamet reć "e, propadamo", a svaki novi igrač se dočekao otvorenih ruku.


14  Economy / Gambling discussion / Re: AMA: I Operate an Online Casino on: January 27, 2024, 10:25:59 AM
How do we know if casinos ensure fair play? This is I think one of the questions average gamblers wanted to have answers since we don't really know if softwares used is reputable or not.

You know everything you just need to know where to look.

If the casino is licensed and uses game providers like Bgaming, then the casino can't do anything around the game, it's all controlled by Bgaming. If Bgaming has a successful game that has a strict rule and RTP settings, then that's the rule that all casinos need to abide, otherwise they will not give you the game. And since it's a successful game, you're the one losing out. Can you trust Bgaming? Well, the RTP is always on our side, not the players side, and we all want to pay our salaries, so it's in no ones interest to create and host a game that scams people.

If the casino is unlicensed and uses their own games that they developed, then that one is tricky and you would need to check if it has "provably fair" features, but I have no experience in this field so I can't recommend anything.

What do you do when there's a suspected cheater playing in the casino? Do you do an analysis of how they gamble or you just detect that they're using a third-party software to cheat the games?

Not a lot of "inovation" is being done within this industry, so most methods/systems/cheats (except hacking) are well known and an automation system picks it up, bans the player, refunds him the deposit, and closes it without you moving a finger. Then if the player decides to contest and open up a ticket, then you enter the playfield. It has to be like that since there are thousands of them every week, you would lose sleep over managing scammers.

Does it ever get tiring to do the operating of the casino? What's it like to be an operator, what's your day to day duties and can you sum it up to a weekly?

I'm not a solo player, there are over 15 people in the team + another 15 suppliers and providers, so this question would be hard to answer. I'm personally spending my days with acquisition through organic marketing campaigns, since my background is SEO. Yes it gets tiring, but when I was a kid I was a digital marketing specialist at Nokia in the last year of their operation, that was tiring and stressful too. You need to pick your battles and join those that have a better outcome, regardless of how tiring they are.

How much money do you think is the estimate that's needed to start your own online casino?

I already answered this question, go read some of the previous answers (and I'll add it to the main post soon once I get some time). But overall it depends on your system, experience, team size and so on, anywhere between 3.8 and 5 mil I would say.

How much have you invested in this business - from scratch for setup?
How much did you spend on marketing and how much do you spend on management (software employees etc)?

I could write a long post about this, but it's not worth it at this point. I just want to make clear that it wasn't my money, and I'm not a solo player. There are investors, a whole team and so on, I'm just part of the team.  But in general for a small time operation plan anywhere between 3.8 and 5 mil eur.

What do you think was the most unexpected expense?

The "iGaming Tax" thing that I've mentioned already. It's the fact that for everyone else this service costs $100, but for you, since you're an operator, all of a sudden it costs $150. It makes me so angry sometimes that I go crazy.

A legit business expense was the situation with CloudFlare.com, for everyone else they have a zero dollar package, I open up 11 sites with them (out of which one was a casino on a paid plan, and 10 were just mirrors on a free plan), and then after 12 months they decide to release a policy update where all iGaming clients have to pay $275 per month per site, which introduced a nice fat invoice of $33.000 that you didn't know you will have in that year. It pisses me off, and they are not the only ones. And don't get me wrong, it's not a problem to know it upfront, that can be calculated into your business plan, but to change it two quarters into the year? It's just stupid.

In another occasion I got a really good masseuse two days per week into the office for the guys, I thought that I'm getting a bulk price since there's no fkn way that on her own she can get 30 clients in one day, two days per week, until I checked how much she charges in her own office setting and saw that she increased the price for 25%, and later on overheard how "igaming people are just suckers with money, they'll pay anything".

So yeah, the iGaming Tax.

Does trading with crypto add difficulty or in some way simplify your business?

One of the reasons why we left the crypto casino business and focused on fiat instead, there's just too much stuff going on and you can't keep track of it.

did you already have experience in this sector?

In crypto casino management no, the previous project advertised here was our first venture, in Fiat yes, the whole team and I have been in this business for a while now.

What is the best way to defend yourself from scammers (external agency that controls the game? Do you have software or an internal team?)

As a casino your only responsibility are the players registering on your casino, everybody else is already vetted (game providers, payment providers, customer support) and little to no babysitting is needed for them, and they are also quiet responsible since they want to stay in the business. The business itself isn't that much complicated, the slot machines are simple and need little to no updates once vetted, live casino providers have their own processes and are vetted by others, it's a neatly regulated landscape so there isn't much to do outside of your own player base.

But that player base can bankrupt you Grin So yes, a lot of it is spend babysitting scammers, patterns, updating the matrix that figures out who's cheating and who's legit, but luckily I'm not in that department. But I already wrote it in one of the answers, finding scammers is easy since most of them use common methods or think that we're a solo player with no group data of their behavior on other casinos that are also under our ownership. So some would register on CasinoA and try to scam you, get red flagged by the system, and immediately try again next day on CasinoB with the same name, e-mail and credit card. It's hilarious.

15  Economy / Gambling discussion / Re: AMA: I Operate an Online Casino on: January 27, 2024, 08:39:22 AM
1. How hard is to create and operate casino that doesnt have any kyc verification and still be legal?

Very hard and very unsafe.

When I say very hard.
#1. First, if you're operating a licensed casino there are scammers out there trying to get you, with a no-kyc casino that's not only doubled, but I would say quadrupled. You need to have a separate process, team and methods of managing those scam accounts.
#2. Second, the lifespan of a non-kyc player ranges between a few weeks and a few months, with an occasional player staying longer, while legit kyc'd players stay with the casino in the range from 8 to 14 months.
#3. Third, you need to operate without legit business oriented bank accounts and all your services have to have a no kyc policy (wallets etc), which means that you're open to vulnerabilities
#4. Last point, the pool of good quality services diminishes, whoever is legit and works towards an evergreen future in this business has all of the certificates and licenses, you can't build a team of 100 talented people on wobbly no-kyc legs, all of these people and their families depend on you.

2. Can you add any coins you want on casino or some of them are blacklisted and not allowed, if so please write the reasons why?[/left]

You can't add a single coin (I mean, if you're a one man show and try to do a no-kyc casino and you're basically just adding your wallet and manually approving everything, then sure, you technically could).
You can add payment providers who then either have a set of coins that they have in the package, or you can request additional coins on top of what they have. However, I've tested it out and most people just use a handful of the most successful coins, everything else is ignored. 
However, the stronger the payment provider is in terms of security, warranties and coin selection, the more KYC they want. Again, no legit business wants issues with the law, and especially not FBI.

One of the issues of this "no-kyc service" rule is that most of them just end up a scam, and you can't build an evergreen company that will last 30 years on such practices. Just look at the mixer situation that we had on the forum.

I might be wrong though, but for me to change my opinion I would need to see a no-kyc money service that has been around longer than 4 years.

Additionally, from my experience, most of the players who ask for a no-kyc don't understand what a casino is for, and either try to launder money, scam the casino or any other weird combination that I'm not aware of (mix the coins?), so this is why building a whole business on it doesn't make sense imho.

Be very, very careful if a new unlicensed casino pops out and says "no KYC".

 
16  Local / Hrvatski (Croatian) / Re: Godisnji pregled aktivnosti domaceg podforuma on: January 26, 2024, 10:05:19 AM
Mene takodjer cudi kako vise ovih kockarskih kampanja ne isplacuje lovu direktno na njihov sajt (dobra ideja kod kampanje koju vodite ti i frka je bonus za kampanju u vidu free spinova) mi je nekako logicno, jer bi valjda htjeli da oni koji nose tvoj signature nekad malo i zakockaju/oklade tamo. Ja sam svojevremeno nosio Bustadice sig i lova nam se isplacivala direktno na njihov sajt te sam ne jednom tamo zakockao a vjerujem da bi i dosta drugih clanova to napravilo.

A sjebano je izorganizirati malo cijelu priču.

Ti si marketing manager
Ako je samo affiliate link u potpisu u igri, moraš ping pongat affiliate department koji će pratit playere
Ako je account na sajtu, moraš još ping pongat casino department koji će pratit playere na sajtu
Ako još daješ love na sajtu, moraš ping pongat sa payments departmentom i imat zaseban "budget" unutar bonus segmenta troškova

A onda, nakon toga, ako je još pun kufer bonusa moneya u igri (ajmo reć 5000 mjesečno), skewa ti bonus cost za taj mjesec i moraš u backendu imat neku opciju označit da si 5k eur potrošio na forum bonus cost, a ne na regular player cost.

Može se napravit, nije bed, ali čim je više toga na tanjuru više departmenta se treba pingat, i onda je pitanje koliko je to korisno.
17  Economy / Gambling discussion / Re: AMA: I Operate an Online Casino on: January 25, 2024, 01:37:58 PM
We've seen quite a few reports in scam accusations of users claiming that a casino is withholding their earnings.

Out of 10 scam accusations that I was part of in this forum, just 1 was kinda legit and on the players side, but just kinda. It's mostly the players trying to take advantage of the casino, not understanding that we're here to entertain, not to triple or launder your money with a kiss on the forehead. The issue with this forum and the scam accusation section is that the casino doesn't have any incentive to reply or play along with the games of a scam player, there are just too many of them. You would need to hire two workers who would only deal with forums and website comments, just to figure out that out of 10 of them 1 was maybe, somewhat right. It just doesn't make sense, so you rather return him/her the money they deposited and you move along. 

A large number of times, the casinos claim that it was due to a bug that the said user took advantage of, which is the reason their funds were withheld during the withdrawal process. With that being said, how often do you or the casino's users come across such bugs

It really depends on the platform provider, the payment provider, the team that does the QA and so on, but bugs are common, and mistakes are made when there's an overwhelming amount of things happening at once. However, the platform itself is build like an airplane, sure it can fail, but there are processes in place to make it not fall down to the ground even if several "engines" go down. So they do happen, but not often. I would say I often encounter 1 or 2 per year.

How do you deal with them, and can you recall if someone managed to get away with abusing one and withdrew his money before the casino realized it? Moreover, is it actually possible to happen, or is it an excuse from some casinos to avoid paying users with questionable earnings?

By not doing anything hasty or stupid. If you're experienced, and have 5+ years of historical data behind, together with all the possible matrixes to help you with an issue, you can easily figure out an anomaly in the hourly results of the business.

#1. If there's a crazy influx of users but no registrations, you're being DDOSed
#2. If there's a crazy influx of registered users with no deposits, you're being attacked by people trying to flood you with user accounts and break your user registration flow.
#3. If there's a crazy influx of registered users with the minimum deposit, you're being abused by a handful of people that are trying to trigger the jackpot with the welcome bonus

etc etc, so the patterns do not change and you can easily spot them. So you just stay calm, pause withdrawals and manually check each and every one of them, then you trigger the KYC to further comb through the players, then you approve the withdrawals to the legit ones. It takes a bit of time and causes some players to leave your platform, but your business, employees and the legit player base stay safe.
18  Economy / Gambling discussion / Re: AMA: I Operate an Online Casino on: January 25, 2024, 01:16:49 PM
I've been seeing a lot of casinos nowadays, even the most obscure ones and more importantly some that are tagged as scam in this forum or somewhere else be able to get their seals of approval from Curacao (like the notorious 1xb_t which received quite the backlash in this forum) and other license providers in the industry, and to that my question is, is it even worth it to grab licenses from these figures at this point? If it is, why? And what are their processes of granting licenses like, if it's okay for you to tell us.

Asking cause to me it feels like the value of licenses at this point has become so low that it's way more economical and smart for a rising casino to just establish reputation by word of mouth than get themselves licensed by Curacao or whatever. And how long do you think it would take for this leniency to actually affect the general public's perception of gambling licenses and in turn casinos who get themselves licensed by these providers?

Thanks if you're able to answer this, thank you anyway if you couldn't as I saw you being very smart and eager to answer the people's questions here which I truly appreciate.

I haven't been around that much the past few months, but why is no one writing the full name of the casino? Was it banned mentioning them? You're the third person that doesn't write it's full name.

Anyhow, to answer your question.

Yes, it's still worth getting a Curacao license if you're planning to operate with crypto. However, I would need to sit down and write a 3000 words article for you to explain the process and which steps to take to get licensed, so for now I think it's better if you just google the term and research it yourself. But the consensus is, if you want to operate a crypto casino, Curacao is (for now) the only way to go if you want to have a reputable operation.

Yes, there are issues that the department is going through, but there's a huge re haul of the licensing agreement going into place right now, so the Curacao licensing scheme will change for the better in the upcoming months. However, improving from one side means more regulation from the other. If you want less scams, it means more KYC's and limits. But then again, I think that it's better to have some type of a license than no license at all.

The challenge with this forum is that everyone wants a no-kyc casino, and in most cases the no-kyc casinos have questionable practices, and then you as the player get scammed.

Personally, if I would like to gamble with Fiat, I would go for an MGA licensed casino, and with Crypto I would go with a reputable Curacao operation like Stake. In both cases I would fully verify and look at it as a long term past time instead of a short-term quick-rich scheme, because it just isn't.

Is the house edge not reducing the chance of the casino making a loss?

It does once you have a legit player, but scam players can suck you dry through bonus costs, and you (as the operator) can get unlucky and have several jackpots triggered within a week. It can happen, it's RNG.

How can someone become a casino affiliate team?

Enter the industry somehow, check what your current skillset is, apply for low-level jobs in iGaming, attend conferences and learn it.


I guess my big question is how do you sleep at night with so much of other people's money in your hands?  Do you invest heavily in security and testing? 

That's not my job, there's a whole department whos job is it to watch over it, and if they fuck up, they are the ones responsible for it, we as the operator and you as the player are secured.


Are you regularly attacked by malicious actors trying to hack their way to riches? 

Every day, every hour, sometimes more, sometimes less, but it's an ongoing battle. Since the introduction of CDN's like CloudFlare there have been less DDOS attacks, but it's a constant thing.

Do you have insurance to cover the funds of your site's users or another plan if the worst should happen and you wake up with no money in your hot wallet?

Funds are not held in one wallet, I don't know about others, but that's just stupid. It's a regular business with regular bank accounts.

Was it difficult maneuvering around regulations when starting or did you takeover an existing entity?

No, we are experienced since we all come from MGA and UKGC licensed brands, so working with the regulators was not an issue. The goal is to keep everyone happy, otherwise you'll not stay in the game for too long. Once regulators start kicking in and fines start to accumulate, that's where you start eating shit. Just one example from an industry colleague, they just shut down their whole operation: https://timesofmalta.com/articles/view/gaming-regulator-cancels-genesis-global-licence.1078203

So, again, no, you don't want shortcuts, you don't want any maneuvering around regulations, you want to work with the regulators in tandem with your players, and create a healthy, evergreen base of players who will advertise the business for you. Look at Stake.

How do you trust developers to work on your code without inserting backdoors? 

You don't hire off the shelve developers from Fiverr, you work with a reputable platform provider that has their own dev team, who is then in charge of all the changes and improvements. That's for the platform.

For payment providers, I mean, you just implement a specific code that the payment provider gives you. Same like with a webshop that adds paypal as their payment gateway, you don't work with paypals code, you just implement it.
For game providers it's the same, tinkering around the code of a specific game is not possible from your side, and the game provider themselves takes care that their team doesn't do anything stupid. That's not your issue.

 
19  Local / Hrvatski (Croatian) / Re: Godisnji pregled aktivnosti domaceg podforuma on: January 25, 2024, 08:47:52 AM
Uskoro ću u heroje, daj mi još koji mjesec Cheesy
20  Economy / Gambling discussion / Re: AMA: I Operate an Online Casino on: January 25, 2024, 08:46:15 AM
I always wondered how many employees are working there in an online casino.

These depend on the amount of internal services that you have. If you're a large operator that doesn't outsource anything except the games (e.g. you have your own customer support, your own platform, 10+ brands) then the employees range from 1000 to 5000.

If you're a smaller operation that outsources almost everything to different providers (read some of my posts above), then a team of 10 can easily manage day to day tasks, but I would say that a perfect startup team would consist of the following:

2x Casino dedicated workers, one head of casino and one casino manager
2x VIP relations , one senior and one junior
2x CRM, one manager and one coordinator
2x Affiliate relations, one manager and one specialist
1x Marketing Manager, to push the story of the brand further  
1x SEO manager, to manage agencies and freelancers
1x Content manager, to also manage content agencies and freelancers
1x Project Manager, to keep platform updates, tickets and other communications in line
1x Payment Solution Specialist or Manager, to keep payment providers in check
1x Free Spot Open depending on the nature of the operation, where you're either aggressive on the acquisition side so you get one more SEO/Affiliate person, or on the retention side and you get one more CRM/VIP person.

So just by looking at that number you can already get a feeling of how much money you would need just for the salaries in the first three years (cca 2 Mil give or take), and I did't even include the C-Suite in that (CEO, COO, CFO etc) so I always laugh when someone on this forum writes that you can open up a "garage casino" for $150k max. No, you can't Grin


I'll answer the rest of the questions soon, for everyone else, if you have a question, try to be concise and ask it properly so that I can answer you quicker. Placing 10 questions in two sentences will take me ages to dissect and answer Smiley

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