resolved

I hope the 1xbit admin will read this and somehow be able to influence

https://ibb.co/7n99ZSK

Dear User,

The funds have not been accepted by our payment system.
Please contact your crypto wallet provider with this issue.
https://ibb.co/ThXfq82


Dear User,

Once you click on the deposit page of the specified currency, there is a warning.
The use of contract addresses is not allowed!
Please do not use the contract addresses in the future transactions.

All the information has been provided to you regarding the issue.

Dear User,

All the information has been provided to you in the email thread above.
Further messages on the same issue will be ignored.


After all this, I went to the wallet to which I sent the money, they were not there, that is, they used them without crediting them to my balance, Now I want to get this money back from them.

https://tronscan.org/#/address/TNmWGD3Da7mckLUpYpsTqu291eiS4pgxaA
they received the money to this address
https://ibb.co/TqbwD7N

https://tronscan.org/#/transaction/d901414fa27ee4dc93db67bf393a4ac054adf1be736b3476eb9ac2d2ff164e58


they said smart contract, not credited to the balance, ok, give me back this money.

https://tronscan.org/#/address/TNmWGD3Da7mckLUpYpsTqu291eiS4pgxaA
they received the money to this address


https://tronscan.org/#/transaction/d901414fa27ee4dc93db67bf393a4ac054adf1be736b3476eb9ac2d2ff164e58


they said smart contract, not credited to the balance, ok, give me back this money.

Dear User,

The funds have not been accepted by our payment system.
Please contact your crypto wallet provider with this issue.



Dear User,

Once you click on the deposit page of the specified currency, there is a warning.
The use of contract addresses is not allowed!
Please do not use the contract addresses in the future transactions.

All the information has been provided to you regarding the issue.

Dear User,

All the information has been provided to you in the email thread above.
Further messages on the same issue will be ignored.


After all this, I went to the wallet to which I sent the money, they were not there, that is, they used them without crediting them to my balance, Now I want to get this money back from them.

They started answering in support, I hope they solve this problem

I hope to get my money back.

Good afternoon!
1xbit return my money
https://tronscan.org/#/transaction/d901414fa27ee4dc93db67bf393a4ac054adf1be736b3476eb9ac2d2ff164e58
https://tronscan.org/#/address/TNmWGD3Da7mckLupYpsTqu291eiS4pgxaA/transfers
52 days, you have not credited 1,471.66 usdt to my balance
Active account number (USDT)
511226891


The money was debited from the address of the wallet to which this amount was received, if the money cannot be credited to the account, I ask you to return it to me.
As I see it, you managed to use this amount and transfer them to another account without crediting them to my game balance.

Good afternoon!

https://tronscan.org/#/transaction/d901414fa27ee4dc93db67bf393a4ac054adf1be736b3476eb9ac2d2ff164e58
https://tronscan.org/#/address/TNmWGD3Da7mckLupYpsTqu291eiS4pgxaA/transfers
52 days, you have not credited 1,471.66 usdt to my balance
Active account number (USDT)
511226891


The money was debited from the address of the wallet to which this amount was received, if the money cannot be credited to the account, I ask you to return it to me.
As I see it, you managed to use this amount and transfer them to another account without crediting them to my game balance.