You can complain on the official thread too.
Like they will care If they did, they would be active in the forum answwring to different issues in their thread.
I would love OP to post more details about the case with enough evidence that can get us to tag and create a flag against cloudbet's profile here in the forum at least if everything checks out and is true.
The automatic reply they gave me is bullshit!
Dear Murat,
Thank you for contacting Cloudbet support.
It would appear that the account is currently under a betting integrity investigation which does take around 6 months to be complete.
We kindly ask you for your patience and allow ample time for the investigation to go through and for the appropriate team to reach out to you once concluded.
We thank you kindly for your patience and understanding.
Should you have any further questions please don't hesitate to ask.
Kind regards,
Romeo
Cloudbet Customer Support