Hi robertolsona,

You should now be able to withdraw your deposit. Our security team has provided the reasons for the termination of our collaboration and account closure. As Mahdirakib correctly pointed out above, we cannot share specific evidence leading to account closures. It's a matter of policy and privacy.

Unfortunately you aren't going to get any help from here. Coinplay team have done the same thing with other users before. You may check this scam accusation thread to have some idea about their fraudulent behaviour. BTW, didn't they return your deposit? Coinplay security team reserves the right to close players account, but they don't share the evidence of closing players account.