Hello Mhadirakib, thank you very much for your help

Yes, they respond in the live chat but in my case I have two or 3 open conversations in the chat for more than 24 hours and they don't respond, it's a live chat that doesn't respond in live, they appear, they ask what the problem is, we reply the situation and they don't respond just after a few hours, or days,...

I'll try to solve it via email, thank you very much

Hello, I come to ask for your help, does anyone know the BC GAME customer support email?

I've already searched the site and I can't find a support email from them, BC game's live chat service is very bad : they rarely respond and help and most of the time they always respond with standardized messages and with immense delay

If possible, please indicate their support emails, to try to solve my problems via email, in the live chat it is impossible

thank you very much