I'm going to quote so people will be able to see the images in the thread.
A priori, I cannot give an opinion with certainty, since we have seen in this section many complaints of fraud that later turns out to be proven to the contrary: it was actually the player who somehow cheated or broke the T&C, which is what they accuse you
In any case, I don't know if this is normal casino practice in these cases, but when you are accused of something they need to clearly explain what you are accused of so that you can defend yourself, and not say that you have broken the T&C without specify and without giving you an opportunity to defend yourself.
I'm sure I didn't violate anything but they said I did and they didn't give any proof they just said suspicious and locked my account to get my money