Thank you so much for all your support help and advice. This community is so helpful and I appreciate. I realized for now I think I will wait for blackjack.fun support to resolve my issue without having to open an alt account
I have read previous posts on this thread and saw most issues were even resolved from here. It's also a pitty that they have been previously attacked as stated above. I will keep you updated hopefully this week I will get access to my account back. Once again thank you.