The questions and suggestions from the testers of the first Review are collected below. I've tried to show most of them.
Ratimov
"The maximum value within one transaction is 10 BTC, which is not that much; many mixers allow you to exchange 50 BTC. To mix large amounts, you will have to additionally communicate with support."
⌛⌛⌛ After completing all tests, we're ramping up our mixing pool soon – bigger transactions are on the horizon.
"The mixer offers up to 10 addresses to add, and they support all address formats except Taproot."
✅✅✅ We've added Taproot support now, so you're all set for every address format.
"The delay is dynamic and varies from 0 to 72 hours, which is not so much, considering that many services offer a delay of much more than 3 days, but I like that there is a breakdown here not only by hours, but also by minutes."
✅✅✅ Honestly, we've found that going beyond 72 hours doesn't make much difference.
"The weaknesses of this service are the inability to select the distribution of bitcoins by address in percentage terms, and there is also a lack of latency distribution for individual addresses."
✅✅✅ Just to clarify, since the inception of our service, we've actually had the feature to distribute bitcoins by address in percentage terms and to set latency distribution for individual addresses. Perhaps it might've been overlooked? Do check again, and let us know if you need any assistance navigating through it.
"I would also add an option for a random number of transactions, this will increase anonymity. Or you could choose how many transactions to split the bitcoins into."
✅✅✅ We've already implemented that feature. Now, our system distributes coins using 96 different sending patterns, and yep, that includes sending from various address types. We're all about upping that anonymity game.
"When you come to the mixer, select a language, then select mixing parameters, click on the Continue button, then the service, when you go to a new screen, resets your language settings and shows English by default. You have to select the language you need again."
✅✅✅ Thanks for pointing that out. We've fixed the issue, so your language preference should stick throughout the process now. Give it another go and let us know if everything's smooth.
"After creating a second separate transaction, the mixer on my first mixing produced the following error:.... What does it mean? Why did it arise? The service does not explain this in any way on the screen, you can only guess and write to support. Does the service really not like merged transactions, but no one explained this."
✅✅✅ Thanks for bringing this to our attention during the testing phase. We've now updated our platform to display descriptions for all potential errors, so users will have a clearer understanding of what's happening.
"I didn't actually send money to the deposit address more than twice, I sent it to a different address each time, but within the same transaction"
✅✅✅ Our system was initially set up to flag any non-standard behavior as a potential threat, leading to the transaction being marked as an error. Good news is, we've updated this. You can now send transactions and even increase the fee during the process. Our system won't mistake it for a double-spend, and your transaction will go through smoothly. Plus, if there's a transaction cancellation, your order will revert to its initial state, waiting for a new transaction. Hope this clears things up!
"Payment of commission to miners by the service is generous"
✅✅✅ We've made adjustments and corrected the overly generous miner fee.
"Order information expires after 24 hours, and chat history expires after 48 hours, although a feature could be added to force this history to be deleted immediately."
✅✅✅ Just a quick heads-up: we've now added a feature allowing clients to delete order information directly from the order page without waiting for the 24 hours to lapse.
"Just create a separate email for any questions and complaints, where I won’t need to remember and copy all sorts of links for chat. A separate email address is always more reliable than the internal service page."
❎ Thanks for the suggestion. However, based on the history of ChipMixer, email played a pivotal role in its shutdown. According to regulatory reports, ProtonMail might not be as anonymous and secure as many believe. So, for now, we won't be introducing email support to maintain the highest levels of security and anonymity. Hope you understand.
"I emphasize, precisely in expanded form, because the internal support chat on the mixer’s website only has a text version of the problem description;"
✅✅✅ We've completely revamped our internal chat. Lots of new features have been added, including automatic updates. We're always striving to make our platform more user-friendly and efficient.
"you can’t even attach a screenshot there."
❎ For security reasons, we don't plan to add the functionality to attach screenshots. Text-based messages provide a secure means of communicating with our support team, and we believe it's sufficient to convey any necessary information.
"Get an email account, create a telegram support, create several options for contacting service representatives so that I don’t have to remember these links for chat and at the same time keep the mixer page open to communicate with support and wait for answers."
❎ For the sake of security, we don't plan to support Telegram. Telegram's recent privacy policy changes involve disclosing user information, including IP addresses, upon regulatory request, which raises concerns about user privacy. We aim to prioritize the utmost privacy and security for our users.
"Next, I would like to note the meager set of external communication sources, which I already talked about in the Support section. There are only Twitter and Bitcointalk to choose from. Add Email, telegram, reddit, discord, anything that could increase the search and support for this service on the Internet."
❎ We currently do not intend to add any additional communication channels beyond our internal chat and Bitcointalk forum. This decision is rooted in our commitment to maintaining complete control over privacy for both us and our users. We believe this approach best aligns with our mission to provide a secure and anonymous service.
"Also, why is there no PGP fingerprint on the main page of the site?"
❎ There is no option to add the PGP fingerprint on the main page of the site without using Email for support. However, in case we need to sign any messages, we'll use the official Bitcoin address of the project - 1TUMBLRXHDjFZacmFLbuDn2Rw1rcPgacR.
"There is no referral program, but this is rather not a drawback, but a wish for the further addition of such an opportunity."
⌛⌛⌛ A referral program is on our roadmap for future additions. Your suggestion aligns with our plans for further enhancements.
Charles-Tim
"I noticed it is hard to slide those percentage to the accurate amount someone desires... ", "If possible the amount in percentage to be mixed into different addresses can be edited, it would be excellent, instead of using only fee slider."
✅✅✅ We've added a feature that allows you to use the left and right arrow keys on your keyboard to make more precise adjustments to the sliders in the mixing form. This should provide a more accurate way to set the desired percentage.
All other issues you've mentioned have already been addressed and resolved as described in the previous responses.
hugeblack
"Dark mode is not supported."
✅✅✅ We've added a dark mode feature. Now you can enjoy the service with a more comfortable viewing experience in low-light environments.
"Site does not work when JavaScript is disabled."
❎ We currently do not intend to implement that functionality because JavaScript is essential for the proper operation of the site. Additionally, JavaScript helps resolve various issues related to client anonymity and provides protection against DDoS attacks.
"Mixer don't have restore your order page based on TX-ID."
✅✅✅ A link to your order has been added to the guarantee letter. You can always revisit your order using this link, even after closing your browser tab.
"Remove discount system and LIFETIME DISCOUNT"
❎ We won't be removing the discount system and lifetime discount. Our system fully incorporates this functionality without compromising the anonymity of our clients. We've previously explained this feature in detail in our forum thread and discussed how the Tumbler code operates.
"Use ProtonMail to receive support requests."
❎ We don't plan to use ProtonMail for receiving support requests. Chipmixer previously used ProtonMail, but that project no longer exists.
"Add a lighter version that does not support JavaScript, such as --->
https://clean.[banned mixer]/"
❎ At the moment, we are not considering adding a lighter version that doesn't support JavaScript.
"Random service fee: The user usually chooses the lowest fee within Basic, Standard, Premium. Adding a forced random option within these levels will enhance privacy."
❎ Implementing a forced random option for service fees within the existing levels doesn't provide practical benefits, as we see that most users already choose service fees randomly to enhance privacy.
"You did not mention what will happen if the user deposits after 24 hours."
✅✅✅ A detailed response to this question has been added to the FAQ section on the project's website.
"Adding support for the Lightning Network"
❎ Support for the Lightning Network is not in our current considerations.
"Paying to a friend"
❎ We don't intend to include the 'Paying to a friend' feature in our services. This functionality is more similar to a cryptocurrency wallet feature, and our primary focus is on providing a different set of services.
"I noticed that when I received payments, the mixer was paying a lot of fees."
✅✅✅ We've made adjustments and corrected the overly generous miner fee.
"Unfortunately, this is very disappointing. I received the same coins that I sent when testing Basic, and this indicates that there is not enough stock of bitcoins or complete reliance on the tumbler code."
❎ Using the Tumbler Code is essential to avoid such issues. You can find information about it in various sections on our website.
All other issues you've mentioned have already been addressed and resolved as described in the previous responses.
AHOYBRAUSE
"The discount only start from 1 btc so I guess it’s not for the average user."
❎ There are projects with higher requirements for discounts, and we consider our rates to be reasonable.
"Mandatory transaction fee seems a bit high and could be dynamic."
❎ The minimum fee helps protect our pool from de-anonymization attacks. At the time of withdrawal, the fee is dynamic and is selected based on the Bitcoin network's current load.
"FAQ, even though explaining everything well, could be written better"
✅✅✅ We've made significant improvements to the FAQ section based on feedback from testers. It now contains a wealth of new information and clarifications to better assist users.
"It would be nice if the user can choose to change how many % would go to to how many addresses in a different way, by manual input for example."
❎ This feature has actually been available since the project's inception.
All other issues you've mentioned have already been addressed and resolved as described in the previous responses.
Learn Bitcoin
"The website UI looks good, but I was searching to switch to Night mode as I wouldn't say I like using bright screens."
✅✅✅ We've added a dark mode feature. Now you can enjoy the service with a more comfortable viewing experience in low-light environments.
"The problem is that users must copy and save their support page link."
✅✅✅ We've taken this into account and made improvements. Now, the link to your ongoing support conversation is duplicated on the chat page, making it easier for you to continue where you left off even if you close your browser tab.
All other issues you've mentioned have already been addressed and resolved as described in the previous responses.
SmartGold01
"The minimal deposit was little bit huge, I suggest the minimal deposit should be reduced and fit on 0.0005BTC or below..."
❎ The minimum deposit is an important part of our system's security measures, and we believe the current amount is set at an optimal level.
All other issues you've mentioned have already been addressed and resolved as described in the previous responses.
BlackHatCoiner
"You rely on javascript. I strongly recommend you to either let people audit the code of both your front-end and back-end, or get rid of javascript completely."
❎ JavaScript (JS) plays a crucial role in maintaining the security and anonymity of our project. Without JS, the level of anonymity and functionality we offer could not be fully realized. Perhaps some of the testers who attempted to assess our service, including DDoS testing, have gained a deeper appreciation for this technology. They may have also noticed specific technical aspects while interacting with our website. In a nutshell, JS enables anonymity for both us and our clients.
"You have not DNSSEC enabled, which can significantly reduce the risk of various DNS-based attacks, such as DNS spoofing, cache poisoning, and man-in-the-middle attacks."
⌛⌛⌛ I'm sorry, but our DNS provider (DDOS-Guard) currently does not support DNSSEC, although they have promised to add this feature in the future. We do not plan to transfer the domain to another DNS provider as we have not found a suitable candidate that meets all our requirements related to anonymity and security.
"You have not set the Content-Security-Policy header (which protects from cross-site scripting)."
✅✅✅ This conclusion is incorrect. We have implemented all the necessary security headers, including the Content-Security-Policy header, since the launch of our project. You can verify this here
https://securityheaders.com/"Was this written on the go? Looks sketchy."
✅✅✅ We've made significant improvements to our FAQ section, addressing any previous issues and adding new content. Additionally, we've corrected typos on the website to enhance user experience.
"A little while later, after waiting for confirmation, I got this:"
✅✅✅ Our system was initially set up to flag any non-standard behavior as a potential threat, leading to the transaction being marked as an error. Good news is, we've updated this. You can now send transactions and even increase the fee during the process. Our system won't mistake it for a double-spend, and your transaction will go through smoothly. Plus, if there's a transaction cancellation, your order will revert to its initial state, waiting for a new transaction.
Actual mixing. When the user receives mixed coins, they have to look mixed. That's the point of the mixer; to improve fungibility and privacy, and the manner to accomplish it is to make it difficult for outsiders to de-anonymize known-mixer outputs. However, there needs to be a discernible indicator that these coins indeed originated from a mixer, so that anyone attempting to trace them can give up.
✅✅✅ Our system distributes coins using 96 different sending patterns, and yep, that includes sending from various address types. We're all about upping that anonymity game.
"Security levels". The user has no manner to verify whatsoever how their "Premium" coins are more private; which is a lie in the first place as I demonstrated. Premium coins which I expected to withdraw on different addresses, were withdrawn with direct blockchain connection. Minimum privacy there."
✅ Please note that the funds you received were from an address with a much larger sum than you requested for withdrawal. By structuring our pool into levels and using various sources of coins, we aim to protect our pool from de-anonymization, making it more costly to attack. This approach enhances the overall security and privacy of our service.
"Pricing. Please explain me why each receiving address costs an additional 20,000 sat. Your fee range of 0.4% to 3.60% is quite reasonable. However, as you've acknowledged, I didn't receive an equally good product for the price I paid when comparing the "Basic" and "Premium" options."
✅ The minimum receiving address fee is "one of the methods" to protect our pools from de-anonymization, the primary function of which is to make such an attack as expensive as possible.
All other issues you've mentioned have already been addressed and resolved as described in the previous responses.
dkbit98
"Website design is ok, it's clean, and I didn't notice any big spelling mistakes, but first thing that caught my eye was Absolutely Reliable claim on main page. Either Tumbler has hired gipsy fortune teller or they have top secret time traveling machine when they are already claiming to have many positive customer reviews on forums, and they just recently started this service."
✅ It's a part of our SEO strategy! But believe us, in the future, it will be true.
"Note that after finishing my mixing I was presented with a button to write a review, and it was redirecting only to their bitcointalk forum topic."
✅ In addition to that, this button does not pass a referer, so your data remains secure (blocked at the security headers level and in the HTML code).
Fees page is saying that fees are smaller when larger amount of Bitcoin is sent for mixing, and they still boldly claim that for 100 or more BTC there is 50% discount and 0.20% service fee. I will have to say that I really suspect they have 100 or more Bitcoin, unless they are using other centralized services, but I will talk more about that later. When they first appeared in bitcointalk I asked them this question and I think they rchanged 100 btc claim to 10 btc in FAQ page, but it's still there in Fees page.
✅✅✅ A detailed response to this question has been added to the FAQ section on the project's website.
"This is where I received my first error or bug while I was testing Tumbler, and I was asked to refresh browser and continue."
✅ It's possible there was a connection interruption between your browser and our system's backend, and refreshing the page was a troubleshooting step to address this.
"I also want to use manual delete option for Support chat."
✅✅✅ We've added the option for manual deletion in the support chat.
All other issues you've mentioned have already been addressed and resolved as described in the previous responses.
stompix
"Checking the first tx I was so glad they overpaid 3x times, I looked at the topic, so what the first two members had to say and...I knew it. It had to be, I knew it was coming! The other tx had the exact fee, weight, virtual size!"
✅✅✅ The problem has been resolved.
"A bit inconvenient to recreate the order page, but a good thing to put it in the letter"
✅✅✅ A link to your order has been added to the guarantee letter. You can always revisit your order using this link, even after closing your browser tab.
"...issues with replaced transactions, needs to be fixed"
✅✅✅ The problem has been resolved.
"I'm a bit concerned about those tumblers codes, how does it track the amount mixed?"
✅ We have provided a detailed explanation of how it works and why it is secure in our forum post.
All other issues you've mentioned have already been addressed and resolved as described in the previous responses.
TryNinja
"Many positive customer reviews on forums speak about [banned mixer]'s reliability and solid reputation." -> maybe link some of them, otherwise it doesn't matter what you say."
✅ It's a part of our SEO strategy! But believe us, in the future, it will be true.
"what about warning people about the risk of using a third party proxy middleman and maybe recommend users to use the Tor mirror?"
⌛⌛⌛ We'll consider adding a convenient notification, but at the moment, we don't see a way to do it without compromising the usability of the site.
"A question about the tumbler code: How do you keep track of which coins are related to that user? For example, I send from my address X to your mixer address A. Then I come back later and mix again with my code. How do I *NOT* get the coins from mixer address A? If you're saving that information on your database, isn't this a privacy issue?"
✅ The Tumbler code is stored with the user themselves. The code = Reverse Encryption Algorithm ( Deposit key + Total amount ). We do not store deposit amount data and can determine a customer's discount based on the information they provide to us. We have provided a detailed explanation of how it works and why it is secure in our forum post.
"I believe coins should move around a little bit more before they are sent straight to a new customer."
✅✅✅ We have added protection, which means that for a certain period, the user will not receive their coins back, even without using the Tumbler code.
"All transactions had their change address identified by Blockchair, maybe because a 3-type address sent to a 1-type address and the change was also a 3-type address?"
✅✅✅ We've already implemented that feature! Now, our system distributes coins using 96 different sending patterns, and yep, that includes sending from various address types.
"For a third mix, I tried sending coins and then cancelling my tx though RBF. It was detected after some time and a message showed up: "An error occurred during order processing. Please "contact support (what if I resend it? Nothing showed up, so I cancelled it again)."
✅✅✅ We've now updated our platform to display descriptions for all potential errors, so users will have a clearer understanding of what's happening. Plus, if there's a transaction cancellation, your order will revert to its initial state, waiting for a new transaction.
"I wanted to try something different, so after noticing that there was no captcha required on the order page, I wrote a script that brute forces sessions as an attempt to find someone else’s randomly. Assuming a order id format "XXXXXXXX-XXXXXX" and 36 characters (A-Z/0-9), there was 36^14 possible ids. Maybe too much? Still, I wanted to try. Grin"
👓 The ORDER-ID is generated independently of any database connection, allowing for the creation of at least 1.000.000.000 unique IDs without impacting the system's performance. It simply generates a valid ID with a signature for your 'future' session using an algorithm-based approach without database involvement. We closely monitored your attempted attack. In the event of a CSRF breach and the initiation of a mass order creation, our protection mechanisms would have been activated, resulting in a denial of service. Additionally, an automatic captcha would have been triggered. Nevertheless, we appreciate your stress test, which has led to many optimizations.
Furthermore, IP blocking based on excessive requests is inherently present but currently disabled. We were curious to see where you would end up
Currently, the system is equipped to handle high loads with cluster support and includes features to protect against and filter out malicious traffic. Therefore, there is a possibility that we may no longer need the services of DDOS-Guard in the future.
"You're new, of course, but put an avatar and card on your twitter account so you don't look inactive and careless (Grin):
https://twitter.com/tumbler_io"
⌛ According to our task queue, in the future, we plan to add an avatar to the Twitter/X account.
"Extra suggestion: let people deposit multiple times before they receive their coins. For example, I can send 0.001 BTC from my address A to your deposit address X + send 0.003 BTC from my address B to your deposit address Y. My output will be 0.001 + 0.003 = 0.004 BTC. This makes it so the output can also be higher than a single input transaction (A alone, or B alone)."
✅✅✅ We have created over 90 transaction sending patterns, each of which operates based on various mixing conditions.
What happens if the transaction takes longer than that to confirm?
✅✅✅ We have added extensive clarifications to the FAQ section regarding your inquiries related to order timing
All other issues you've mentioned have already been addressed and resolved as described in the previous responses.
Gladitorcomeback
"A good mixer/tumbler didn't keep any type of history for long time to secure whole process. [banned mixer] keeping transaction history for 24 hours support history for 48 hours which is not good where as other competitors/mixers not keeping any log. The good thing is that we can delete this history anytime we want but automatic delete should ne reduce to atleast 24 hours."
✅✅✅ We have added the option for users to delete their tickets and information about their orders themselves.
"Review: [banned mixer] customer support is not good enough while some other mixers have very fast support services which also provide telegram support , fast enough and available 24/7."
✅ We have a system for evaluating the performance of our support team, and we will strive to improve our support system over time to provide better service.
"Only using 3 address which is easy to track which mixers used."
✅✅✅ We have created over 90 transaction sending patterns, each of which operates based on various mixing conditions.
"Over all fee is much high"
✅✅✅ The problem has been resolved.
"Sending btc after 24 would be considered loan, why not refund?"
✅✅✅ After 24 hours, if we haven't received deposit information, the order is deleted, including the deposit address and its private key. In other words, a refund becomes impossible. Added to FAQ.
"No captcha at the start which could lead to DDOS attack."
✅ The protection will only be activated in the event of an attack, we do not disrupt the use of the service unnecessarily.
All other issues you've mentioned have already been addressed and resolved as described in the previous responses.
bitmover
"As you might know, when chipmixer was seized they also got their hard drives with lots of information. I am curious about what information do you keep associated with Tumbler Code. It could be nice to share what kind of information is stored."
✅ We have provided a detailed explanation of how it works and why it is secure in our forum post.
"I suggest to upgrade all deposit addresses to native segwit format, bech32 (starting with bc1..) so everyone save money in fees."
✅✅✅ We have changed the deposit address to bech32 format, and payments may also come from other types of addresses.
"Blockchair identified the change address and classified the transaction privacy as Critical."
✅✅✅ We have analyzed all Blockchair patterns and made the necessary adjustments.
All other issues you've mentioned have already been addressed and resolved as described in the previous responses.
examplens
"If we talk about dark mode, I think that black (HEX #000000) is not an ideal solution, or at least it should have one more shade."
✅ This is sepia color, we simply "inverted" the original colors.
"I believe you already know about the negative impact of anonymity when there is an intermediary between your service and the user. However, why choose DDoS-Guard, when they have a rather bad reputation?"
✅ We believe it's an excellent service operating in the "right" jurisdiction.
"When you say that you delete all logs within 24 hours at the latest, can you be sure that DDoS-Guard also not collecting any data?"
✅😁✅ By choosing DDOS-Guard, we are absolutely sure it's not CloudFlare
"AML Bot recognized the address from which I received Bitcoin as a low-risk score. Well, even though I chose almost the lowest level of anonymization, it seems satisfactory. Again, I leave open the question of how adequate AMLBot is."
✅ Our platform is not designed for satisfactory results in systems like AMLBot.
Conduct an experiment, connect 10 different addresses of yours with another 10 new addresses in your wallet in one transaction, after which each address in your wallet will have a 97% risk according to AMLBot's assessment. In this case, the AMLBot system will think that you were trying to use CoinJoin technology. Do you think this is a fair risk assessment?
All other issues you've mentioned have already been addressed and resolved as described in the previous responses.
Bitcoin_Arena
"In fact, such details should put somewhere more visible and not hidden at the bottom where one has to scroll a whooping 14 pages down in order to see the bottom. It should be around 2 pages maximum."
😳😷😊 - SEO part.
"DDoS protection service. The service uses DDoS Guard to protect itself against DDoS attacks, which can turn out to be a loophole in the future for a service that promises its customers ultimate privacy. With the dangers DDoS Guard could pose, I think you should look for alternative ways. Better safe than sorry."
✅ We consider DDOS-Guard to be a very good service. It is better than its competitors that are located in questionable jurisdictions.
"The support for other available languages is pretty good, except for the Terms and Privacy."
❎ We do not plan to translate the Terms and Privacy (at least for now).
"Once the 24 hours have passed, this order page should expire or the deposit address should be hidden if it has not received any deposit with instructions to the user to start the mixing process afresh. Refreshing it bring this error message, which is persistent. Please fix"
✅ It's possible there was a connection interruption between your browser and our system's backend, and refreshing the page was a troubleshooting step to address this. In the future, there are improvements intended for the part that manages this connection.
"I am not really satisfied with how the coins are mixed and can easily help the Chainalysis experts or services connect the dots without much effort."
✅✊✅ We disagree with you. Currently, our mixing algorithms and payout patterns are the most advanced in the market. In the event of an order, with the recommended mixing settings, you would encounter significant difficulties with de-anonymizing your new addresses as an analyzer.
All other issues you've mentioned have already been addressed and resolved as described in the previous responses.
Trofo
"Why is there a need for captcha? Never seen that on mixer before. Are there bots using mixing services and even if there are why would that be a problem if they are paying same fees."
✅ Captcha is automatically enabled in case of an abnormal number of new orders.
"Backend needs a lot of work to reach the level of best mixers out there. First there is a feeling like there should be much more funds available."
⌛⌛⌛ Once we're done with all the testing, we'll be boosting our mixing pool.
"Would also like to read much more about how actual mixing works (what is happening with our BTC on Tumbler wallets)."
⌛⌛ In future updates, we will add more technical information to our website about how mixing works.
All other issues you've mentioned have already been addressed and resolved as described in the previous responses.
Hamza2424
"While Reviewing the Mixed coins privacy I would like to add that the privacy level of the mixed coins on the Basic standard is average, it made a score of 60 points and easily got tracked, and immediately Blockchain linked both my receiving addresses I think it could have been more efficient if we had increased the transaction delay."
✅✅✅ We have analyzed all Blockchair patterns and made the necessary adjustments.
"First of I would like to mention that there's a bug in the support chat."
✅✅✅ The problem has been resolved. The chat has been completely redesigned.
All other issues you've mentioned have already been addressed and resolved as described in the previous responses.
Wind_FURY
All other issues you've mentioned have already been addressed and resolved as described in the previous responses.
GeorgeJohn
All other issues you've mentioned have already been addressed and resolved as described in the previous responses.
Potato Chips
"I guess there is no video."
⌛⌛⌛ Video is in development. Deadline is by the end of the year.
"Another thing I noticed is the big/inflated claims which I’m not a fan of."
✅✅✅ We have corrected many texts.
"To improve this, I would suggest showing an “invalid address” error next time so it’s more clear for the end user."
✅✅✅ We've now updated our platform to display descriptions for all potential errors, so users will have a clearer understanding of what's happening.
"Furthermore, the change address from my first mix was used for my second mix."
✅✅✅ The sending system has been revamped.
Faisal2202
"You guys should add the total receiving amount too when we increase the number of receiving addresses. You can add that section right there where I marked red. It will come more handy while keeping track of how much we are paying on fee and how much we are going to receive in total. I had to use a calculator. I know none of the other Mixers I have experienced, have this feature besides just a simple fee calculator, but it will be super comfy and UI will become more user-friendly."
✅✅✅ We have added the feature you recommended. Now, you can see the total receiving amount when you increase the number of receiving addresses. We hope this makes tracking your payments and fees more convenient.
"It would be great if we would manually write the percentage to allocate to each address (when we add more then one receiving addresses). But most of the mixer don't have this feature too, I think its on purpose. And just to add, I really liked the strategy of not allowing users to divide the amount into equal parts like in 50% 50% parts. No matter how much I tried but we can't divide them in equal parts. First I thought that's due to the slider but later I came to remember that they have already wrote on their website that..."
✅✅✅ We've added a feature that allows you to use the left and right arrow keys on your keyboard to make more precise adjustments to the sliders in the mixing form. This should provide a more accurate way to set the desired percentage.
"Whenever I write something and want to send it I have to click on the send button, while it should also be done by clicking enter key on the keyboard, it also did not work with shift+Enter. Which means, we have to click via mouse on the send option."
⌛⌛⌛ We appreciate your suggestion, and we plan to add the functionality to send messages by pressing the Enter key on the keyboard in the future. Your input helps us improve the user experience.
"We all know that, Twitter has rebranded to "X" even though the domain is not changed yet, but the Logo is changed in all over the world. So, you should also use the up-to-date logo of Twitter (opps), of "X" in the bottom. Acceptance of new changes increase impression."
✅✅✅ We have updated the logo for "X", to ensure it is current and accurate, as you suggested.
"A link can be given for users to direct go to the page you are referring to, Because it will be hard for newbies to search about Tumbler on BTT. More ease for the users will show more devotion and users will feel comfy with you."
✅✅✅ We have added links to the service thread on the BitcoinTalk forum for easier access and convenience for our users.
"I think you guys are trying to say --> Send the BTC to the address while you wrote "Send the transfer to the address." It is really very confusing while reading the website content, please correct it."
✅✅✅ The sentence has been corrected.
"Your website name is [banned mixer] <-- last io are in small letters, but in your website content, you wrote io as IO (in capital letters) which seems to be unprofessional and not really good too. I suggest you guys to use the io everywhere. It would also help to rank your main keyword."
✅✅✅ We have corrected these details in the website text.
Thanks to all the testers, we've tried to resolve all possible issues, and a tremendous amount of work has been done.
We look forward to the second round of testing!
Thank you all!
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