I replied to you in TradingView but hopefully can help answer your question here as well. As explained previously, the free scripts of mine that you are using are very basic and each shows only a simulation of one of the core strategies of Gunbot without any extra conditions that are available to be used (ADX, EMASPREAD, MFI, RSI, STOCH, STOCH RSI).

I do offer a Deluxe Tuner script version which provides ability to more fully simulate Gunbot's abilities, such as mixing buy and sell strats, extra conditions, etc.

Bags can be handled in many various ways... additional confirmation through additional indicators, adjusting settings for various market conditions (buying more conservatively at lower dips), DoubleUp (dollar cost averaging), ReversalTrading (increases quote for sell on later recovery), and STOP_LIMIT (sell at loss and move on).

Gunbot is feature rich and gives you many tools to adapt it to your preference and style of trading. There is a TradingView addon option available as well for using with your custom strategies built in TradingView.

Or maybe they're out of larger chips and it's best to get out a voucher instead?

You can't get any bitcoin out at the moment

@AceIce, did you make multiple deposits and skip to step two too quickly? (if you did, you can go to step three and get the coins, if you didn't then don't skip to step three - safe your session token and send the support your deposit address.