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121  Bitcoin / Pools / Re: [11 PH] Kano CKPool (kano.is) from the cgminer devs [0.9% PPLNS] on: January 16, 2016, 03:05:22 AM
Finally and near to my hashrating  Cool
Also the small miners can do something good!

Almost everyone roots for the small miner or sometimes one off renter to score. It must be a mining pastime now.

Small miners need big miners and big miners need small miners. We all make it go go go
122  Bitcoin / Pools / Re: [11 PH] Kano CKPool (kano.is) from the cgminer devs [0.9% PPLNS] on: January 16, 2016, 01:39:56 AM
Good Luck!

I hope everyone is having a great morning, evening, night wherever they are.

We have beat some topics too death but I do not ever get tired of hearing about blocks being found at KANO.IS

I see a great group of wildly different personalities, nationalities, political affiliations, in general a decent sample of mostly people who are probably a bit of independent thinkers.

I challenge each of us to introduce and help someone open a wallet and execute a transaction this weekend. Double points if someone purchases a miner who actually gets the same "fun" or "digital economic system" that most of us understand and want bitcoin here to accomplish.

We have plenty of places to do other things, but I want us to challenge and tell each other about new business for KANO.IS and hear about the latest way you are using information from or about our favorite pool. Do you know a miner who may want to try something like this? It is always a good time to bring a miner to this pool. Don't even think about it, just plug in and turn it up.

Let's have cake and blocks with a shot of crown I say!

Be safe with those tools David. It isn't like you built a whole room or anything  Cheesy

I'm working on a PDU at the moment. I have colored power cables now just like you, only a coupe of long whips left. I really like making those.

123  Bitcoin / Pools / Re: [9 PH] Kano CKPool (kano.is) from the cgminer devs [0.9% PPLNS] on: January 12, 2016, 01:47:09 AM
since wallet hacks were touched i would like to ask if i missed  a payout Smiley

well i just got a indirect response to my query

No one has ever missed a payout here.

It is nuts to come in after being unable to read the thread and catch up, but I have been watching the blocks pop knowing there was some cheering going on and couldn't wait to get back to enjoy things with you guys. It has been a rollercoaster like it always will be. I didn't mind waiting longer for my payouts.

The thing is, there has never been any security issues of which I am aware, and I believe if there were they were each determined if it would harm the community to release the information, but man there are never security issues and I swear I hope there never is one but things happen to the best and happen more to the worst. Innovators do push some boundaries.

Even saying all of that, nothing happened which any of the pool or db code, system, procedures, etc failed, or were even challenged.
From what I have read, we do not even know the timeline or other basic things needed to examine the situation.

It fucking sucks, it does, I feel for you, but this is not the place. It is better off handled out of the spotlight until you have all of your facts straight, and if you had just e-mailed Kano, you might be surprised how helpful he is when he can be.

So, anyone saying security breach or software issues, etc lets get a conversation going a different way and drop this talk from this thread please.

I brought enough Chicken and Snapple for everyone.
I would like to help people count all of the FKG coin they've raked in as well, and any issues. I can help with this issue. If anyone IE the OP wants to contact me and lets go through it line by line I am happy to help any way possible. Tracking through the blockchain is always doable if you have the time, the time, the time.

I think we have the potential to be the greatest group of miners with the greatest pool fellas. These threads get rocking and the pics, that is what this is for so lets keep this going and keep other things where they belong.

I appreciate every single person I am mining with today. Look at that green stack.

One last thing:

The 5nd is a very important piece of the puzzle some of us make calculating rewards, but let me take you back one level from that pov.
No matter where you mine there will be things you like, and things you do not like. This pool is not perfect and I do not agree with everything Kano does or his every opinion. We have discussed things... respectfully. Because obviously all of us wouldn't be here if it weren't for a couple of the biggest kids here.
Consider the 5nd is going to bounce at whatever pool you are at. Personally this is one of the most stable pools I have ever mined with. The extra attention comes from being successful. No pool guarantees 100% uptime and it isn't their place to do so. That is fkg entitlement. Business people and people with hobbies know there is a cost for either one and the sun doesn't always shine.
You will not find a better pool.

I appreciate everyone who has been here, everyone who has joined int he past few months and anyone who stays because I think again, this is a great group of people who have so much to offer and remember, the pool has a size limit. Lets make it a lean block making machine, a monster ...in many different ways.


Edit:
CK, I understand this is what you wanted to stop. I will never speak another word of it in this thread again, but it was burning me up.
By the way I meant nothing at all against the person I quoted, it was a generic example of my biggest point.
I respectfully request you (and Kano) leave this one, at least for a day?
124  Bitcoin / Pools / Re: [9 PH] Kano CKPool (kano.is) from the cgminer devs [0.9% PPLNS] on: January 09, 2016, 01:58:11 AM
This is the Kano and CK 5N PPLNS badass software pool
125  Bitcoin / Pools / Re: [9 PH] Kano CKPool (kano.is) from the cgminer devs [0.9% PPLNS] on: January 09, 2016, 12:44:28 AM
Yep, I'm already regretting moving my miners from Nicehash to Kano.

I try to explain luck to people everyday because I actually came to have a deep respect, or lack therof for luck because of this thread. If you read it from page one you will see luck discussed many times. The only thing that is constant are people who understand the fallacy, and people who have yet to truly come to terms with good luck or bad luck.
There is past luck and the emotion that we all enjoy expressing. Myself right up there at number 1 of loving a damn good lucky streak!

Someone regretting moving from Kano within the past couple of days made a bad choice but not just because of the luck we experienced, because there are many other reasons one shouldn't leave. Actually, the lower hashrates felt like Mackdaddy payouts, and I like it either way. It does average out, but there are things like the servers. We are provided with a setup than doesn't even bump to 50% at 10 PH, and I'm generally quoting Kano, that may have been a heavier load or lower percentage. We get support out the ass. Kano is here popping up and staying for hours, with CK dropping in all the time, and in general the brightest, and certainly most "plugged-in" people in the scene.
Once you get the 5N and maintain your hashrate while using the tools on the website to understand more about how this works under the hood it makes even more sense that this is where a lucky 10% of the network will be mining. Remember Kano said this pool will remain small. I don't want to be rolling dice for my time to mine here, I am stuck in deep Smiley

Helluva Lucky Streak, all good times, I am happy to be mining with the people who have common sense and the people who are some of the brightest minds in bitcoin.

If you haven't ever read it, try it, if you haven't read it in a while, I know you'll want to read it again.
This should be the handbook for bitcoin mining right after Satoshi's Whitepaper Smiley

https://en.wikipedia.org/wiki/Gambler%27s_fallacy
126  Bitcoin / Hardware / Re: ANTMINER S7 is available at bitmaintech.com with 4.86TH/s, 0.25J/GH on: January 01, 2016, 12:13:52 AM
Can I see a picture of your Foam setup?  Also the this screeching sound is not normal as the other S7s are not like this one.  I see other people having same issues and the noise goes way beyond the garage door due to the high pitch vs 2 other S7 which can't be heard thru my entrance door which is a strong fire resistant door.  I will see what support says.  Not sure if it's due to New Year but it's been almost 2 days with no response, they were faster on the response when I was short $18 for my order due to fees just 2 days ago.  What's everyone's experience on the turn around time for response?  Is this normal?

This is brand new and within Warranty period, they should fix it.  I don't think that's asking too much.  If we keep giving in on trying to fix everything or come up with Mickey Mouse solutions, we will continue getting inferior products and  services.

Good Luck. You will not get a response over the whistling fan noise unless you are a high profile customer meaning you order a ton of miners. The little guys cannot get a bad fan replaced and they will tell you to buy one locally.
Yoshi did me a solid by helping out, but even he will tell you China is doing anything for a fan.
May as well put a piece of tape or one of the other suggestions.

I sincerely do wish you the best and I am with you as far as making as much noise as possible.
When I was done wrong I also documented everything and people here on the forum told me to forget it, they had already learned Bitmain isn't going to help. Look at all the people who are waiting on complete miners or hash boards, they could care less about a fan...unfortunately.
As long as they have the market cornered, they make the rules.
127  Bitcoin / Pools / Re: [6 PH] Kano CKPool (kano.is) from the cgminer devs [0.9% PPLNS] on: December 29, 2015, 01:59:44 AM


/bows hashratech
I love the small miner finding such a great difficulty. Congratulations.

I am going to relax now. I've been working dawn to dawn for several days now and it is time for a recharge.
Keep them coning guys and girls?

Did I mention I love this pool?

Have a great evening, night, morning, day, but let it be great.  Cool
128  Bitcoin / Pools / Re: Dec 11 to Jan 11 Sidehack Compac Stick pool club latest setup. on: December 27, 2015, 10:21:12 PM
I had some issues with my PC I was using for the sticks, but I will have them back online shortly.
129  Bitcoin / Hardware / Re: GekkoScience BM1384 Project Development Discussion on: December 27, 2015, 03:23:30 PM
No long, wall of text from me sidehack and friends...

Just a quick note to say I keep following this thread and things look very nice!

I hope you all had a great Christmas, and if you are as excited as me for the pods, then that is when Christmas is coming for us Smiley
130  Bitcoin / Pools / Re: Introducing Tricky's Mining Pools on: December 25, 2015, 05:37:06 PM
In summary:
You asked me what my problem is.
I do not have one in this context.
The problems I do have are off-topic, and you can rest easy knowing they are long term issues being dealt with in the appropriate manner.

It is obvious you do not know how the world works, or what is needed to be successful.

I was making a couple of very plain statements regarding observations of this thread and your inability to gain the very thing you came to accomplish.  If you dislike forums so much and didn't care if any miners came to your pool you wouldn't have made the thread and much less still reply.

In my opinion you seek what you have already destroyed. You cannot get something like that back under the name TrickyRiky.
There are certain forum manipulations available to everyone, but most of us do not care to participate in such childish acts. They do not even enter my mind as an option until I see something in that class. I am now discussing trust ratings, which I'm sure you know nothing about. Believe me, it isn't that I care two licks for them except to say that some new forum members care a great deal for them. I enjoy helping new members, and sometimes, as in your case, it is an equivalent to tough love as you are unable to grasp how these things work until it is bluntly laid out for you. Obviously you still resist, but as others before you, there will be a mysterious new account who makes one of their first few posts on the forum defending you. There will not be a single individual who is a trusted member to say peep on your behalf.

Again, so you understand, this is how the world works. You cannot walk in a bar being a loudmouth asshole without getting your ass handed to you. I don't know why you would expect any different unless you haven't previously been through or seen someone else go through something similar. It is obvious you do not have the ability to grasp the facts of the situation so at your age I must assume you simply do not have the life experience.

You might (and this is a big maybe) you may sweet talk a couple of people with little to no hash to mine at your pool. I do not believe anyone with even a below average IQ would mine with you consistently unless you paid them well above the going PPS price, or, somehow scammed them.

With regards to bitcoin having mass adoption, again you show your ignorance. Bitcoin is gaining mass adoption in front of many of us. Albeit, it grows much faster in front of those of us who care about such, and take part in the daily process to foster said growth.

Since you do not care and this was all about an "invitation" good luck with that. Any miner worth his salt will want a pool operator who does care.

I will not waste more of my time or publicize your excuse for a pool any further. I will give you the last word since I know more LOLs is really what you love to type. I am confident my job here is done in that no matter what takes place as this thread progresses you have learned a valuable lesson or you are not smart enough to learn it. Either way there is nothing more I can do.

Good Luck to you. I hope you do not take anyone's coin, but other than that you were a blip who will soon pass, or come back under a new name.

Remember, common sense over irrational actions will always rule supreme.
131  Bitcoin / Pools / Re: Introducing Tricky's Mining Pools on: December 25, 2015, 04:02:50 PM
The simple fact of this situation "tricky" is you spent zero time browsing this forum and gaining entrance to this community with respectable means.
In doing this you have assured your own situation which is only one notch above someone who has been proven to be a scammer.

I will let you in on something you should already know. Phil, CK, Kano, have all put in their time and are the ones who would be innocent until proven guilty. This is something each of us either has went or are still going through. In this community you earn your stripes and trust through time and positive involvement.

It will not change, and is the same over the world now. Even in the good ol' country law where you live if it states innocent until proven guilty that has not been the way legal systems have functioned for a long time. To believe differently is to be too young, too stupid, or too naive to have any experience in that world.

Bitcoin has been all about the scammers for a long time which is why here you will always find far more skeptics than people who will throw their hash your way.

The 25 coins would be going to a trusted member who has been trusted with far more, over, and over, and over again by hundreds if not a larger number of people. It is done to protect people in the community, and again, if you had done any service to this community you wish to recruit from, you would have read a bit and already know such, or at least been more observant and know how things work.

For someone opening a pool your actions scream scam because the very things you should be doing to recruit miners are nowhere in your actions.

The things you've done have guaranteed failure for your "pool" and anyone who mines there.

I enjoy seeing "smaller" pools solve blocks. I've searched out small pools myself because I enjoy various things about them, but one of the big ones is watching them grow. Unfortunately, your pool will never hit anything legitimate for any reasonable length of time because you are lazy and want to try and gain reputation by acting like an asshole. Maybe that wasn't your intent, but it is whats been done.

Good Luck getting a mining community to mine with you when you insult most of them.  
132  Bitcoin / Pools / Re: [6 PH] Kano CKPool (kano.is) from the cgminer devs [0.9% PPLNS] on: December 25, 2015, 03:34:23 PM
Pool has been down since 3 minutes after we got the block.
Block is all ok.
Appears to be a ddos though not a very large one from looking at the network graph.
I'm awaiting a response from the data centre.

It is a good thing that negative Christmas Wishes do not come true or there would be some poor, lonely, soul, slowly bursting into flames at their PC right now over a Denial of Service attack on our pool.

Can they track it to the source since it is small any different than say a large Denial?
133  Bitcoin / Pools / Re: [6 PH] Kano CKPool (kano.is) from the cgminer devs [0.9% PPLNS] on: December 25, 2015, 03:21:53 PM
It's not just the web interface that's down. My miners indicate that kano.is is dead and have switched to a backup pool.

I hope this isn't a Christmas DDOS...
ck solo pool down as well.

With all of the alarms they have set I have zero doubts that they are jumping on the issue.

stratum8080.kano.is is up <- my apologies, the location I checked showed it as up, but had not refreshed.
134  Bitcoin / Pools / Re: [6 PH] Kano CKPool (kano.is) from the cgminer devs [0.9% PPLNS] on: December 25, 2015, 03:18:31 PM
Merry Christmas to all.

Finally, got my son's Santa Clause gifts under the tree.  I'm exhausted.  We have a big day tomorrow with family.

I hope everyone here has a great day spending time with family and friends.

David
Merry Christmas to you and your family David. I stayed up all night the night before finishing the shopping and wrapping presents. The kids woke up just as I was finishing the last one. Since they are almost adults now it isn't as though I hide much from them except the contents so... I won. Smiley
Of course this morning they are acting like 6 and 9 year olds Smiley

Merry Christmas to everyone!
I hope we all get a block in our stockings.
135  Bitcoin / Hardware / Re: ANTMINER S7 is available at bitmaintech.com with 4.86TH/s, 0.25J/GH on: December 24, 2015, 02:03:40 AM
Hi Everyone.


So normally I wouldn't rant about support topics, But I have 2 major issues I have been trying to resolve over the last few days with no joy.

Now I will start by saying bitmain have normally been really good and solve issues quickly, but I don't seem to be getting anything  resolved at the moment so any advice would be much appreciated.

The first issue I have is that my latest S7 that is currently sat in customs has an invoice attached saying the value of the 1x S7 is $30,000 and they want £5000 for the VAT.

Now as far as im aware the S7 I ordered should be valued at $1650 but it seems that there has been some sort of admin error on bitmains side, I did receive an email from bitmain stating that we needed to pay our VAT or the machine would be sent back to them, I advised them of the issue and they sent over the correct invoice to me, but Fedex have request an explanation from bitmain and a copy of the invoice directly from them, so far fedex has not received a response and neither have I.

The next issue im having is with one of our current S7 machine from batch 5 has an issue,  I checked all my machines the other day and noticed a very strong electrical burning smell and noticed 2x hashing boards had gone down.

I assume they have died but cannot check as there is a warranty sticker over the machine that I do not want to touch without the permission from bitmain, So far I have emailed info@ sent a message through zendesk and also messaged zendesk when live support was available and have so far received no response.

I feel a little ignored and for the first time in 2 years im annoyed at the way Bitmain is dealing with my issues, we have easily spent well over $30,000 with them, not much compared to some bigger miners but enough to think they would as least help.

Like I said I have been more than happy with Bitmain products and there support in the past, but feel very ignored at the moment, and any advice would be greatly appreciated.



The thing that really bothers me about the S7 is the new Bitmain warranty policy stating that if anything burns on the board, there is no warranty.
It's likely that they wanted to avoid replacing boards overclocked/modded, but it also prevent honest users like you, who either got bad luck, or falling heatsinks (engineering failure) for example, to get warranty.
I hope they will reconsider it, at least for the defects caused by falling heatsinks.

If I'm not mistaken, on a batch 5, there shouldn't be any buck converters, unlike the 135 chips units.
So the most likely dead components are an asic, a capacitor, or one of the small LDOs creating the communication voltages (usually 1.8v).

You can start by shaking the unit to check if you hear a something like a heatsink that went loose.
If that's the case, you can remove one fan without losing the warranty to confirm.

You can try to negociate with them if it's a heatsink issue because there is no way they can take you as responsible for it.

Other burnt parts can be caused either by a user overclocking the unit to death, or simply by one bad component in a batch, so it's a bit harder.

If they are totally out of warranty, I'd be interested to grab one board shipped to France for experimenting.


Even though Bitmain's policy states no warranty for burned boards, Bitmain replaced 2 of my burned boards from B1 for free including shipping both ways. I didn't open the miner on my own, I emailed them that two of the boards don't hash. They asked me to open the miner and check the boards. I found loose heatsinks and burn marks. Turnaround time was less than a week after I mailed the boards.

This is a good example of customer service by Bitmain. I hope to see more experiences like this shared on the forums. While I do not like to see bad experiences we need to hear about those as well, but if you are having a reasonable response such as this, please make sure you share it! It shows improvements by bitmain, and we need to know.

Please tell us the step by step. Who you contacted and how, and who took care of your issues, sent the RMA, etc. It may help others immensely.
Thank you for sharing.
136  Bitcoin / Hardware / Re: Bitmain Support Problems on: December 24, 2015, 01:45:22 AM
Bitmain is not a bad company but a busy company.

Busy when you have your fingers in every pie and are the only game in town for several things.
When the most respected community leaders tell you to bring your problems to the community when you've been refused decent customer service by the "busy" manufacturer it builds resentment among the users.

The past few months I've been the first to say when, and when I haven't had issues. I've been making sure I speak volumes regarding the things bitmain does well, and the things bitmain does horribly. The simple facts are that in my experience the customer service is the worst I have ever received from any company except GAW unless you are lucky enough that Yoshi or the Denver boys can help you, which unfortunately does not happen with most of us. Yoshi stepped in and helped me with getting a replacement fan, but he is mostly interested in supporting large accounts. I think he has good intentions, but his hands are tied in so many ways. Denver is in the same boat, they are even more tied down regarding what they can do, and they help when they can.

Starting with the S5+ they began a strict China RMA process rather than allowing the repairs to be initiated through Denver. I understand they have opened up Denver to handle some items AFTER they have been approved by China, but again, getting China to respond can be painful.

Have you seen the stories of so many people receiving DOA S7s and when they finally do receive an RMA they are waiting a minimum of weeks, many people longer. Tupsu mentioned he'd waited beyond a reasonable time. These products aren't "toys" too most people, they are a device they use in a specific window to reach ROI. As my minifarm grows larger I too have been forced to respect ROI. I began with the express intent of giving zero fucks about it, but in order to maintain a reasonable growth after a successful summer and fall it has become an important aspect. I do not have money invested I cannot lose, as a matter of fact the fiat I started with has been repaid by my BTC income, and now it is a choice if I want to invest additional fiat, but it is rare. I used to trade fiat every month for coin via my power bill, but even that has slowed to a trickle.

I feel fortunate I have not needed to RMA a hash board, or an S7. My S5+ and S7s have been doing OK except the stock frequencies do not ever meet the quoted hashrate, it is always consistently under. None of my power supply loads exceed 80% and are all strong 12v+ 2880s and 2000s using Jabber and sidehacks b/o boards. I use quality equipment and if I decide to overload a power supply that is on me, and I always post a disclaimer of such.

If you cannot understand the below average level of customer service, haven't seen the things which others are seeing, then take my initial experience with them as an example. About 12 months ago I purchased an S4 from Amazon from Zoomhash who were drop-shipping directly from bitmain and there was not a statement at that time that Bitmain would not honor factory warranty for a re-seller.  As a matter of fact is was very common for bitmain to handle warranties for large re-sellers like zoomhash. At the time I never saw, accepted or signed any disclaimers regarding warranty being handled by the re-seller when a new unit shipped directly from bitmain. I understood and have known for years how this works with re-sellers sometimes. They receive a better discount to handle warranty. With this equipment they usually do not, or if they do, it is poor. Within a few weeks or less the first power supply failed. Knowing my way around electronics in general I troubleshot the unit to the Power Supply and THEN found out about ALL of the issues people were having with them. It was only after spending several weeks troubleshooting (or trying to) with Bitmain that they decided to tell me they did not honor the warranty of re-sellers. Regardless that the miner shipped directly from them to me in an unopened package. They did handle it, but it took ten tons of e-mails, calling, emailing paperwork, and obviously my dime on freight. The first run was crap and bitmain admitted it. It took almost two weeks to receive a replacement even though I was Johny on the spot with every piece of documentation. They claimed to have sent me a batch 2, but again, the same issues, and it failed miserably. This went on for approximately 90 days before they asked me to return the entire unit. There would be days upon days without a response. The third failure and I was done. I hooked up a 2000 with sidehacks b/o board, made my own cables with ring terminals, and have been running the unit ever since. I did pickup a batch 2 power supply a few months ago on my own dime just so I could sell the unit without having a different power supply configuration. I moved it to a friend's house this past weekend and told him about the issues, as well as telling him he should get it setup with a backup power supply.
By the way, it was after the S4 incident when Bitmain decided to publicly post that they do not honor the warranty of re-sellers. They should have negotiated lower discounts because they know their re-sellers are not going to offer warranty service of an appropriate caliber. I know there are some companies who are capable of doing so, but 99% do not stock, they drop-ship, or if they stock units, they do not stock parts.

This did not happen with just one S4, this happened with several until I stopped purchasing them. Sure some were second hand, but it was a power supply issue. The fans were coming apart for many people. Prelude actually gave some great advice how to keep the fans alive and it worked for me. The original ones are still running. If I'd followed the bitmain way, I would have been replacing them constantly. I sold every single S4 as fast as possible except for one and each had a full disclaimer of the issues I knew about.

Bitmain never owned up to their issues with me and even when I offered a considerable amount of money to simply trade it back for two S5 units they wouldn't answer. They didn't just say no, they didn't answer at all. I offered a great deal of coin, and even asked them to tell me what it would take. I always try to be more than fair in any business dealing. I am interested in long term business relationships with people I can trust. I am loyal. If I do venture outside of my normal vendors it is normally because they offer something I cannot get at my normal ones. Usually, it is a reference of one of my long time vendors to someone they know and respect.
After those experiences I did not purchase a miner form Bitmain until the S5+, and the only reason I did it with the S5+ is because they were literally the only game in town, and all of us had been waiting for months to see any new miners. My first S5+ arrived and had a fan which was DOA. The response from Bitmain China was that they would sell me a fan. What? Why is there a 90 day warranty? Sell me a fan? I ended up working with Yoshi to get a fan and out of my feeling that Yoshi was trying to help and did not agree with their policy I bought one direct from them just to show it isn't that I wanted anything free, I wanted warranty. I could have purchased the fan for much less with other sources, but I still proceeded. It is their policy. I was told this by China and Yoshi. A fan, even on a new miner, is not going to be covered. If so, it wouldn't be a reasonable amount of time because they want the community to buy those fans. Well, the community outside of china. China gets their warranty fans.

It is sad that if you want to mine using the most efficient ASIC chips available to a small home miner you must tolerate the poorest customer service I have ever experienced. We have a high bar set for customer service here in the US, especially at my company. We pride ourselves on never losing a customer. It happens, but it isn't because we don't do everything imaginable. We have replaced entire million dollar systems because the President or CEO had a bad vibe or feeling because something may have went wrong, or they perceived it as wrong at some point. (They normally have zero technical knowledge or even understands the issues.) You might say well that is a million dollar machine, or even a $170,000.00 USD system so big difference, but it isn't. The warranty costs are relative to the system pricing. We guarantee a technician onsite within 24 hours or less within the continental US and normally our times are much less. It happens as fast as we can get someone on a flight. Internationally we have an unwritten guarantee overall, but negotiate specific times based on the individuals location, but I've never seen it take longer than 48 hours, and again, normally much less.

I understand it takes shipping time, but even if we cannot expect a stock of parts in Denver shipped out to us next day air we should be able to expect a ground shipment at no charge like most companies will cover. I even offered to pay freight and extra "handling charges" and was simply ignored. It is a different mindset in China and Mexico for that matter. You may say I am being racist, but it isn't racist when you have worked with companies in those countries for years and have similar experiences across the board. You usually hear the same from most people who do quite a bit of business in those countries with multiple companies. Don't get me wrong, some people have worked with great companies in China and have zero complaints. I have had some great experiences, but they were very few. Please do not turn this into racism when there are obvious cultural differences. It is a geographic, cultural issue that has nothing to do with color and I am certainly not stating every company in china does X, or every company in Mexico does X, I am stating that in my personal experiences and those of hundreds of other business people I have had this conversation with over the years far long before I ever heard of bitcoin share those same experiences and views. To me, everyone's money is green. It takes a severe moral issue or a personal vision of a bad future relationship, employees being treated poorly, etc before I refuse anyone's money. It all spends the same in this context. However, bitmain has been on the lower side of the scale even in relative terms when they have such enormous potential. Look at how they hired dogie and then told so many of us he was not to be used for anything official, and they even told many of us to ignore the things he posted. He would then and still does today defend them to the core even when there is obvious proof to the contrary regarding a range of experiences by good forum members. There are many, many good people here on the forum who will say very little to nothing on this forum because they do not want to feel any backlash from bitmain. I do not think most of these people are scared, I think it is a pure business decision. They know the status quo and making something bad even worse is not worth them making a true public statement. Many have and I know will continue to discuss this with me privately because I do not repeat what I have been told and name names. That is their decision and I respect their privacy regardless of my own views. I want to see bitmain succeed while taking care of the issues we experience in a fair manner. At least on par with their peers in the vein of other businesses. It isn't that they should be as good as other bitcoin businesses. They should be setting the example and be as good or better than other businesses in general.  

What about the compensation from batch 1? Many of us would have appreciated a token, even something smaller than what they stated they would do, even a coupon, but nadda. To my knowledge no one has received a penny and I would estimate much more than 90% received their units late with a very few receiving them before they would be owed compensation. Even some reviewers received units well after others like me had paid right away when the sale opened.

Bitmain is capable of building a good product and have done so. The S3+, the S7 overall, but the facts are available for anyone to peruse this forum and see. People know they will get much better support here. It is when they need parts that most people are in for a long term exchange.

Avalon is an option, but their pricing, lower hashrate, and not quite as good quoted efficiency with the new string design do not make for a better miner, on paper anyway. I have not found an Avalon unit for a reasonable price or I would have purchased 1, 5, or 10. Although I have not dug for one in a month. I hope that by now I could find one, but I decided that after my last batch 8 units arrive from bitmain I am again going into a holding pattern and stacking coin for a while. The January 20th pre order is not my style, and if I'd known the batch 1 pre-order was a true pre order as it turned out to be, I wouldn't have ordered when I did and wouldn't have lost the amount of coin I did. bitmain should do whatever it takes to provide prompt customer service. Every e-mail received by X time everyday should receive a response and they should have a toll free number with English speaking personnel who have the ability to approve an RMA.

Do not get me wrong, as I said I also commend them where it is due. Again, I feel fortunate my S7s are running, and I receive close to the advertised hashrate. I love the aluminum chassis, and before the batch 8 pennies saved my removing the additional headers from the control board they were doing a good service by having those options for people who do experience a controller failure. They are able to keep their units hashing while waiting through the arduous RMA process. Now that has been removed as an option.

It reminds me of many companies across the world including the US who pay their best talent just enough to keep them from getting another job. They realize these people have families, do not want to uproot their children and move, they make promises to these people of things to come SOON, but usually it is a tactic, and those promises are postponed or half filled. It fosters resentment among your most talented people. The smartest CEOs know that you reward your talent well. You push them to get out of the office many times, you force them to take vacations, and make them take a break from the 60, 70, 80+ hour work weeks because they are much more productive when their time is more limited and focused.

It is the long term treatment of your customers which defines how successful your business will be in a long term situation. When a significant amount of your user base would jump at the opportunities presented by a competitor things can turn around for you in a flash. Even if the customer knows much less and has zero experience with that competitor, they think I may as well give it a shot, as long as the product is on par, how much worse could the service be? There are hundreds of people purchasing miners from bitmain in that mind set. If / when Bitfury begins selling chips, if the other expected miner hits in January, or any number of companies who claim to have products begin delivering you better believe Bitmain will lose a huge amount of orders not because the S7 is a bad miner, people love their S7s, but because they want to give another company a try so they know if they can receive a better overall product.

Once again I want to say I know personally there are some good people at bitmain who do everything they can to help people like you and me. They try, and are simply limited by the policies put in place by Senior Leadership and the CEO. They have a severe customer relations issue and only the continuing control they gain through centralization of their pool, hashnest, and a pure lack of competition will allow them to continue when it could be the opposite. People would never even consider a different unit if they become comfortable with the Vendor they are currently using. People do not like change, they want to stay with what they know, it is human nature.

It would be awesome if bitmain actually had a forum representative who took some time everyday to discuss the most common concerns and communicated what they are doing to make things better. I fear they simply don't care. Price manipulation is another huge concern. People speculated the rise and fall many times had to do with the release or the act of not releasing new technology. Why not control the price by making sure no one can touch your mines efficiency? It isn't as though bitmain are selling to the public out of the good of their hearts. I understand they are in it to win it and make a profit, but I know for a fact you can make a great profit without many of the tactics employed. I have seen similar tactics used to grow an already healthy profit margin of 60% to over 500% when companies decided to employ similar models. It is the difference of a 5 million dollar bonus for a CEO and a 50 million dollar bonus. It is also a way to destroy your conscience and become a cold-blooded machine who lives a miserable life with plenty of money. You can make plenty of money and work with eyes wide open having a bounce in your step by treating people fairly. You do not need to be the richest man in the graveyard. You should aspire to be very comfortable, happy, and feel good about the choices you make.

The current difficulty increases show bitmain has either lost some of the control they had through 2015, or they no longer care about the increases against their own mines because they have been preparing for a long time and have the hashrate to justify these increases. Which do you think it is? Bitmain are not stupid in that regard and have long controlled or heavily influenced the increases. When you essentially control your customers through the lack of another choice, and at the same time treat so many, so poorly, the resentment continues to build. I for one welcome a healthy competition in the mining scene. We need a price war for high end miners. We need Spondoolies to release single SP50 units. (I have no illusions it will happen with SPtech any longer, but a company who cannot be bought to collusion must step up.) We need Avalon to do something to impact bitmain's control in a big way.
When the competition comes, and it will happen, believe it, and when it does come, no one should be surprised when bitmain drops their pricing to the floor to maintain that control. This is how monopolies maintain control over an industry.
 Once that situation arises it is the only thing they have to offer because customer service is not a selling point they can mention and the people in the room maintain a straight face.
137  Bitcoin / Pools / Re: [5 PH] Kano CKPool (kano.is) from the cgminer devs [0.9% PPLNS] on: December 22, 2015, 04:47:27 AM
oblvnxknight Dropped that hammer! W00T!

Keep 'em raining

I need to go find more chicken now.
138  Bitcoin / Pools / Re: [5 PH] Kano CKPool (kano.is) from the cgminer devs [0.9% PPLNS] on: December 22, 2015, 01:17:46 AM
GG on both of them Jbravo!

Way to pop those blocks.
I'm sure you were happy to see them as well.


MR. Zach Monroe I enjoy seeing the new additions to your site. The choice to see all workers or just overall hashrate, and the addition of the reward tab. I like to pop in to your page from the road sometimes for a peek at how hard my ladies are working and it gives me a great visual representation which I screenshot on my tablet a few times over a few hours.

I use a jpg overlay and it gives me an interesting view when comparing identical models or miners from different batches but the same model like the S7s.

I really want to add some avalons to my minifarm, but I've had a hard time justifying the additional expense for less overall shares submitted. If anyone wants to sell one, or knows of someone I am definitely interested.

I have another 70 amps of service just waiting to be used.

Keep on popping those blocks fellas. I am getting back to work making CAT6 cables.
139  Bitcoin / Pools / Re: [5 PH] Kano CKPool (kano.is) from the cgminer devs [0.9% PPLNS] on: December 19, 2015, 06:56:21 PM
I concur regarding the greenness.

It is of course because of all the chicken we have been consuming.
Bdubs aka Buffalo Wild Wings $60.00 for three people, I mix flavors and I love mixing Salted Caramel with Blazing Hot.
Rasing Canes Chicken Strips $30.00 for three people and we had a feast with all of the great stuff which makes my blood thicken and my heart scream in mercy Smiley
Green Blocks from the mining gods... Priceless
(In terms of moral anyway:))


Keep pumping the goodness that is KANO.IS and all of the good vibes here my mining friends. It is all about the long game and maximizing your shares in 5nd. Get your average up and keep cracking blocks.

I look forward to another week of double pops like we had for a couple of weeks just a short time ago. As the hashrate built we would get pop-pop, pop-pop, pop, pop-pop, pop and those are so sweet.

Thanks to the people who have been here long term and the people who have brought in the new hashrate lately.
The only people who will ever be disappointed are the people who leave too soon.

Don't make me get old school and make songs my own way
Everyone knows the real party starts later and pumps all night long, 'til the break of dawn, cuz my momma aint home,  n I got what in the living room gettin it on...
Laid back, with my mind on my what and my what on my mind...

Extra points for whoever fills in the "whats" without googling jack squat Smiley
140  Bitcoin / Hardware / Re: Need Help with New S7 Batch 8 on: December 19, 2015, 06:37:17 PM
I want to add just a couple of things here Phil. Not to step on your toes at all and I go way off topic regarding the OPs situation, but I thought it was a good place to add some things regarding safety.

I certainly do not want to be seen as yelling fire in a crowded theater, I simply want to remind people about a few safety points.

I do not have references or proof, but I haven't looked for such. I have been taught using a breaker to power cycle may have a negative impact on the longevity of the breaker.
That doesn't mean I haven't done it and will probably do so again in the future. I know in this context it may be the best way for the OP to address his situation. I simply wanted to throw it out there so others do not take this as something they should do all the time. The breaker is not a light switch.

With our miners we want to leave them on so there really shouldn't be a need to power cycle a breaker enough to cause any premature wear.

The way it was explained to me is cycling the breaker with a load on it may lead to a shorter life.

At the same time you don't want to "pull the cord" with a load on it but again, there is a huge difference between making a habit of something like this. When you pull a cord make sure you remove it carefully, do not get in a hurry, and especially if you are reconnecting something which is immediately pulling a load, it will pull even without actually touching, and an arc can jump to you if your finger is a path of least resistance.

Again, I mention these things in a longterm usage scenario, not for urgent troubleshooting needs as you are discussing right now. I only mention these things so people do not make a habit of doing this on a daily basis and do indeed setup a proper way to switch the miners on or off. I have not and do not intend to purchase a power supply which does not have a way to turn it on / off and I have no doubt there are breakers which this would not impact in any significant way.

As a side note for anyone who may not be aware:
As most people know you should not work on a live circuit. I've had many discussions with my Electrical Engineers just this week about this exact subject, and there are a couple of points to make. For example, you shouldn't work on a live circuit in your breaker panel because most people are not going to take the proper safety measures. Stand on a dry board, not a 2x4 but a large piece of plywood so you can move around comfortably,  wear gloves which will not interfere with your actions but will help protect you from arcing. Never stand in water or work with wet tools, even your perspiration can be an issue, and many other safety measures people should always follow.
If you decide to work on a live circuit anyway, as I have done several times and do not recommend anyone doing at any time! I cannot stress this enough, do not do it. It isn't the right or best way, but I made a personal choice to do so. In that scenario, I made sure I had a 4'x4' piece of plywood on a dry floor. I wore safety glasses, and I had well-fitting yet thick gloves, but the most important thing I could ever say I learned was to make sure there is not a load. Electricity is looking for a ground. When there is a load applied and you disconnect something in the middle the chances for arcing increase. No one wants to harm themselves or their equipment, so make sure you remove the load if you ever make a personal choice to put yourself in that situation and always remember, if you are the path of least resistance, you can die! Again, I do not recommend anyone working on a live circuit.

In my situation there is not a disconnect for my main panel. It is a split bus panel so it does not have a main breaker. I made the choice because I did not want to wait on the power company to pull my meter. It was not the choice I should have made. I should have waited. I am installing a completely new panel tomorrow which will be inspected by a licensed electrician and he will pull the meter so there is zero power available where I may be the path of least resistance. This is the correct way as no power in means no power can harm you.

Again, this in no way means Phillip gave bad advice, or stated anything I think is incorrect. I simply wanted to take this scenario a bit further and use the moment to promote safety to my friends here in the mining community. I am in no way a hall monitor, but I have spent hours and hours discussing and researching the act of working on live power and there are many deaths in data centers every year where they have extreme safety measures in place, lock out tag out procedures, etc, so it is painfully obvious to me we can all slow down a bit a take a minute for safety.
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