Same thing happened to me. They closed my account without notice. I had a balance too, i mean a real balance not satoshis...I plan to go to court, i can't stand their behaviour...Class action?
Given Slushpool's reputation, I highly doubt they will "steal" people's funds this way, have you contacted them? what did they say? I believe Artemis3 is an ambassador for BO which is also Slushpool in one way or the other, perhaps he should be of some help.
Hello,
I have the same issue. I contacted them on several occasions. They keep saying they will reopen the account, but it never happens...I had a positive balance too.
I will take further actions too.