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1  Economy / Exchanges / Re: www.BITSTAMP.net Bitcoin exchange site for USD/BTC on: December 28, 2014, 11:16:52 PM
Is there a way to direct deposit in your US bank account. Not Wire transfer, I mean cash deposit into your account ?

We do not accept direct cash deposits.
2  Economy / Exchanges / Re: www.BITSTAMP.net Bitcoin exchange site for USD/BTC on: December 27, 2014, 09:01:10 AM
Please email support and we'll provide it to you.
3  Economy / Exchanges / Re: www.BITSTAMP.net Bitcoin exchange site for USD/BTC on: October 14, 2014, 07:12:24 PM
Has anyone any experiences how long it takes for SEPA deposits to be credited with the new bank?

It takes the same time.
4  Economy / Exchanges / Re: What is the LATEST TIME OF THE DAY I can see a sepa deposit credited? on: October 14, 2014, 06:29:59 PM
I'm interested in knowing what is the LATEST TIME OF THE DAY I can see a sepa deposit credited in my bitstamp account.
Example: could I see it credited at 23:59, Bitstamp time?
Or I can see the deposit credited during banking hours only?
I've asked them twice but they don't get what I mean, and keep replying "Dear customer, sepa deposits are credited in 1 to 3 business days".
Well, that's not what I'm asking.,,
What's your experience?

We typically process deposits the same time as the business hours of our bank. However this is by no means ironclad and may sometimes vary.
5  Economy / Exchanges / Re: www.BITSTAMP.net Bitcoin exchange site for USD/BTC on: September 28, 2014, 09:44:02 AM
How long does the verification process usually take these days?

Shouldn't take longer than a business day, if that.
6  Bitcoin / Hardware wallets / Re: Trezor: Bitcoin hardware wallet on: July 29, 2014, 07:02:17 PM
Got my Classic today, thanks guys! Happy to have crowdfounded this project  CoolCheesy
7  Bitcoin / Hardware wallets / Re: Trezor: Bitcoin hardware wallet on: May 30, 2014, 02:58:20 PM
We've just added multisend feature to mytrezor.

Awesome.

Any news on a more precise ETA for the plastic Trezors?
8  Other / Obsolete (selling) / Re: [BUYING] Bitcoins with Pokerstars currency on: May 30, 2014, 02:55:14 PM
I'm not interested in this anymore at this time.
9  Bitcoin / Bitcoin Discussion / Re: Best aspects of Bitcoin to tell someone about? on: May 20, 2014, 09:12:07 PM
When explaining bitcoins advantages over cash to someone else, there are a few things that come to mind:

1. They cannot be counterfeited
2. Can be sent anywhere in the world with no (or very very low) fees
3. Mining fees dont go to big banks
4. Low transaction fees, coinbase estimated bitcoin could reduce payment processing fees worldwide from $500 billion to $50 billion, so 1/10th of current level

Any other to add to the list?

It works almost like email but for money with some amazing qualities such as: limited supply, irreversible, non-freezable, non-counterfeitable, pseudononymous and almost free to use.

It's basically the equivalent of digital cash or gold that you can almost instantly send to anyone, anywhere in the world at any time.


These two sentences I'd wager would be the best when dealing with a lay person.
10  Bitcoin / Bitcoin Discussion / Re: The new BitID Authentication System on: May 08, 2014, 06:17:05 AM
It can be as simple as two clicks. All that's needed is Bitcoin wallet app devs to implement the needed functionality.

Why not use something like OpenPGP that was designed for it? Why can't users have web-site login sub-keys they access with two clicks?

Edit: thought on one possible reason: Bitcoin is standardized on one signature algorithm.

Because not every Bitcoin user has some pgp software installed, but all of them use a Bitcoin wallet already.
11  Bitcoin / Bitcoin Discussion / Re: The new BitID Authentication System on: May 08, 2014, 06:02:18 AM
BitID sounds great, but will it be easy enough to use for most people?

It can be as simple as two clicks. All that's needed is Bitcoin wallet app devs to implement the needed functionality.

This is how I imagine it'll work:

- Bitcoin wallet apps will have a secondary address book for authentication addresses (these can be some of the same addresses they already use or completely new addresses)
- when you sign up for an account you simple scan a QR code which will give you the option of creating a new authentication address or to pick an existing one
- to login you scan a QR code and click confirm

It couldn't be simpler, and every Bitcoin user could have this functionality already on their device due to simply being a Bitcoin user, no additional installation necessary. All we need is Bitcoin wallet app devs to implement this.
12  Bitcoin / Bitcoin Discussion / Re: The new BitID Authentication System on: May 07, 2014, 08:58:04 PM
Yeah this doesn't sound too great of an idea. Would you have to type your bitcoin address in each time too? Not exactly easy to remember.

Please learn before speaking: https://www.youtube.com/watch?v=3eepEWTnRTc

Man I wish Google would add a hardware wallet into Nexus 5 (or some other smartphone company). Can you imagine if every smartphone could be also used as a hardware secured authentication device/Bitcoin wallet?
13  Economy / Exchanges / Re: www.BITSTAMP.net Bitcoin exchange site for USD/BTC on: May 06, 2014, 04:13:50 PM

Hi,
My local bank rejected the withdrawal payment from Bitstamp and the money has been returned to Bitstamp!!! I tried to contact bitstamp's support. See following

Dear xxx,

Please note that we are unfortunately unable to provide support service outside Bitstamp Limited framework.

We kindly suggest you to contact the forums for additional assistance.

Best regards,
Tomaž Rozman


Anyone has any idea what I should do to get my money back?  Obiviously they are holding my money now. But they did not either contact me or credit the money back to my Bitstamp account. Really worried now.

Apologies for not better assisting you in your case. Typically when a withdrawal cannot be delivered to the intended recipient and the transfer returns back to our bank account we are notified about cases like this by our bank, which also helps us determine the original details of the transfer. Once we are notified we return the funds less banking costs back to your Bitstamp account as soon as possible.

Usually it can take up to as many additional days as it takes for the transfer to be deliver for the transfer to return to our bank account and sometimes a few additional business days before our bank notifies us so I kindly ask you to be patient. But definitely please message us if the transfer should not get returned to your Bitstamp account in 10 business days and we will investigate further.
14  Bitcoin / Bitcoin Discussion / Re: In a bitcoin society! What is the role of banks? on: May 01, 2014, 05:11:10 PM
OP, look at Coinbase and you have your answer.
15  Economy / Speculation / Re: Wall Observer BTC/USD - Bitcoin price movement tracking & discussion on: April 29, 2014, 07:53:38 PM
WTF is this at stamp.
The rumors might be true, bitstamp is closing its business due to some illegal activity of its users.

 Roll Eyes
16  Economy / Exchanges / Re: www.BITSTAMP.net Bitcoin exchange site for USD/BTC on: April 29, 2014, 04:29:00 PM
Today I received a message about a failed deposit to BitStamp. It was a SEPA transfer from a Finnish bank S-Pankki. I checked the IBAN account number and it is indeed correct.

It took about 48h for money to come back to the originating account. It was a 1xx euros. The reason for returning funds says: "Tili lopetettu", which in English means "Account closed".

Anyone else have similar problems? It is rather strange as it is a deposit to BitStamp, not a withdrawal.

Please make sure to submit a deposit request before making a deposit and to accurately copy our IBAN. Our bank account is not closed and we are not experiencing any general issues with receiving or sending transfers.
17  Economy / Service Discussion / Re: bitstamp btc withdrawal problem on: April 10, 2014, 09:07:15 AM
Am I in the right place to ask? I gave an incorrect (too short) btc address and confirmed this. I looked to see why nothing arrives in the right place. Was sent or debited. But what happens now with the money? Is it gone?
Hope someone can answer.

Please contact support here: https://www.bitstamp.net/support/ and explain your issue and you will be assisted.
18  Economy / Exchanges / Re: www.BITSTAMP.net Bitcoin exchange site for USD/BTC on: April 10, 2014, 07:06:45 AM
the same question here, first time, tried to login and after some tries looked on bitcointalk and found this issue, waitinf for fix , hope it will be soon  Wink

Fix was deployed and we are now back to normal operations. https://www.bitstamp.net/article/update-regarding-openssl-vulnerability/

You mention resetting API keys but have you regenerated your SSL certs as well as applying the patch?

Yes.
19  Economy / Exchanges / Re: www.BITSTAMP.net Bitcoin exchange site for USD/BTC on: April 09, 2014, 03:20:33 PM
the same question here, first time, tried to login and after some tries looked on bitcointalk and found this issue, waitinf for fix , hope it will be soon  Wink

Fix was deployed and we are now back to normal operations. https://www.bitstamp.net/article/update-regarding-openssl-vulnerability/
20  Economy / Exchanges / Re: www.BITSTAMP.net Bitcoin exchange site for USD/BTC on: April 08, 2014, 11:46:35 AM
Still vulnerable.


We are investigating this issue and have temporarily disabled login for existing users, the registration of new accounts and virtual currency withdrawals. These measures are "just in case" temporary measures while we wait for our DDoS mitigation service provider to fix this issue. Our backend was already patched.

Thanks for the update Hazek, keep us informed when Cloudfare get back to you and services are resumed.

We are not with Cloudflare, our DDoS mitigation is provided by Incapsula.
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