Ok, after a couple of days from hell, we are finally back up and running again!
Please be assured that all accounts/passwords/balances etc are intact - there has been zero loss or exposure of sensitive data or funds.
Any CPM and CPC campaigns should just pick up where they left off - while the system was down no views/clicks happened of course.
Any Network campaigns that were active have obviously lost some time due to these issues. Therefore we have extended the end date/time for them all by 48 hours to compensate for this. So if for example you started a network campaign on 4th November and paid for 7 days, then it will now run until the 13th November (instead of the 11th November)
Network/campaign/ad space statistics will obviously show lower views and impressions over the last 48 hours
As there were no views/clicks at all yesterday (2015-11-09) we are unable to do normal network payments for that day to our publishers - as we have no stats to allow us to calculate how to divide up the network pool!
So to keep it simple, we have decided to repeat the exact same payments as for the previous day (2015-11-08) - these should already be in your Mellow Ads accounts.
So no-one should be out of pocket (other than us of course!) but we do understand that this downtime has caused a significant amount of inconvenience again for both advertisers and publishers. We greatly appreciate your patience and the supportive messages we have received.
We have a lot of stuff we need to sort out right now, but I will try to give some more details about the DDOS attack and the new preventative measures we are now taking at a later time.
It goes without saying though, that we will never pay out to anyone who tries to blackmail or extort money from us in this or any other way.
Hi baztardo
I have two websites pending approval for more than 72 hours
You can check please
thank you in advance
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