Thanks for the suggestions.
I've tried all 3 images and all have the same result.
I know it is connecting to the internet as I can see an additional worker on Litecoinpool.org when it is running - sadly the worker just sits idle.
I'm reluctant to open the box until I talk with Zoomhash (there is a seal on the case), and if an RMA is warranted, the extra hassles aren't worth it.
The boards doo light up green, things look healthy, but who knows what might have shaken loose inside during shipping?
The ANX firmware certainly gives the most info, all the blades report healthy, the status shows the pool as "alive" --- it seems so close, but as of yet, no cigar.
Thanks for the feedback.
Robert