I had to get myself out of the newbie prison just so I could leave feedback on Eric's service.
I emailed him Sat night with nothing more than a name and general location of a person involved in a theft from a retail business. Not only did he reply within 10 minutes, He had the info on the person the same night. Although now I'm being held up by the so-far completely useless local police, I'm completely satisfied with's Eric's info and I recommend him highly to anyone thinking about using it.