well this sux big time, not only did we get a damaged product without a like for lkike replacement we also get milk spotting added to the mix jsut as insult to injury. most companies would be compensating valued customers, its not like there are more than 21 of us. a real shame on ballet and devaluation of the brand, not sure i will be buying another ballet product after this debacle, expected better from a known and respected maker who has put profit over customer service.