Can someone please contact the admin or some employee? My bitcoins are still frozen. Some help please

i have made 2 withdrawals, the one was a small donation to bitmarket. the withdrawal to the bitmarkets account was confirmed almost immediately, the other one is still frozen for 3 days now... i tried to contact the admin but no reply... this happened to me about 10 days ago again with another withdrawal which was confirmed after 5 days. is any employee here to help?

I have the same problem. Frozen bitcoins for 3 days, tried to contact bitmarket admin 3times and got no response. Help me please